Apr 2025 – May 2025 · 1 mo · Chennai, Tamil Nadu, India · On-site

Dec 2005 – Mar 2025 · 19 yrs 3 mos · India · On-site

• Started as Associate Project Manager and grew into Director Development over the years with following key highlights:
•  Supported large and complex projects for the line of businesses with annual Revenue of $1Billion+ in Check processing, Card production, Print and Mail, Lending, Core Banking, and ACH
•  Managed team of 500+ multi-skill professionals across multiple locations
•  Set up the teams by transitioning from Vendor to in-house and from high-cost to low-cost location.
•  Transitioned check processing business from vendor; grew from 5 to 150+
•  Planned & executed yearlong transition of lending business from vendor to in-house
•  Managed end to end solutioning in Product development, Maintenance, Client implementations & 24*7 production monitoring/ support
•  Started print and mail team from scratch with count of 5; grew it to 150+
•  Started Card production team from scratch with count of 3; grew it to 100
•  Handled Product development of insurance claim management suite as Development Manager and Co-Architect
•  Focused on Innovation, Technology Modernization, Digital Transformation, Automation, and Continuous improvement initiatives for cost optimization (of $100K+ run rate) and to create futuristic (AI/ ML based) solutions
•  Involved in Product Roadmap planning, new Strategic Investments, Budget forecasting, Tracking, and Resource planning
•  Acted change agent in the transformation from Waterfall to Agile, Agile to Scaled Agile (SAFe) & currently moving toward value stream model
•  Employee engagement, Cross training & upskilling, Talent acquisition and Retention
•  Supported organizational initiatives like multiple task forces (indivisibility, Innovation, Accelerating Talent Acquisition, Internal talent movement etc.) & site operations

Sep 2005 – Dec 2005 · 3 mos · Noida, Uttar Pradesh, India

• Responsibilities: Project Management, System Architecting and Designing
• Project Summary: Involved in maintenance/enhancement of a J2EE based fraud detection product (Cottagesoft) developed for US banking industry. Total team of 25 people was involved in maintenance of this product.

Apr 2003 – Aug 2005 · 2 yrs 4 mos · Noida, Uttar Pradesh, India

• Responsibilities: Estimation, Project planning & Monitoring, System Architecting & Designing
• Project Summary: J2EE based Content Management tool (PAL) helps US based book publishing company to manage their digital asset like images and documents along with workflow routing and online order processing capabilities.

Aug 2002 – Apr 2003 · 8 mos · India

• Responsibilities: Designing, Coding & Unit testing
• Project Summary: Net4Site is a portal solution given to provide single sign on and security role implementation to different software (like Remedy)

Jun 2002 – Aug 2002 · 2 mos · India · On-site

•  Responsibilities: Designing, Coding & Unit testing
•  Project Summary: J2EE based income tax solution developed for Madhya Pradesh Government

Jan 2000 – Jun 2002 · 2 yrs 5 mos · India

• Responsibilities: Designing, Coding & unit testing
• Projects:
• Philips DAP: is a tool developed to do competency assessment for employees of Philips Singapore. This tool is built to make the system paper-less, which existed earlier. The tool caters to creation, administration and analysis of the 360 degree based assessment process.
• eSurvey Platform: This tool is developed for Hewitt Associates for their worldwide clients to conducts surveys on various parameters ranging from Engagement Surveys to Best Employers Surveys (Best Employers Australia, Best Employers India, etc.).
• Customer Loyalty Management: Apnacard.com is a customer loyalty management solution for third-party loyalty management and promotions.