Mridul singh

Operations Associate

New Delhi, Delhi, India18 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in data protection technologies and system administration.
Proficient in client requirements gathering and solution delivery.
Certified in Backup and Recovery technologies from leading firms.

Stackforce AI infers this person is a Data Protection and Backup Solutions Expert with extensive experience in enterprise environments.

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Skills

Other Skills

Customer SatisfactionData CenterData DomainDisaster RecoveryEMC NetworkerEMC StorageHigh AvailabilityIT Service ManagementITILIncident ManagementIntegrationLinuxNDMPNetBackupNetbackup

About

- Accomplished professional with good technical knowledge, efficient problem solver, organized team player/mentor and a quick learner - Extensive experience in consulting, solution design, implementation, troubleshooting and system administration, specializing in data protection technologies - Proficient in gathering client requirements and delivering solutions - EMC, IBM and Symantec Certified for Backup and Recovery technologies

Experience

18 yrs 7 mos

Total Experience

2 yrs 7 mos

Average Tenure

4 yrs 11 mos

Current Experience

Rubrik

3 roles

Sales Engineering Manager

Promoted

Mar 2025 – Present · 1 yr 2 mos

Senior Sales Engineer

Apr 2022 – Feb 2025 · 2 yrs 10 mos

Sales Engineer

Apr 2021 – Mar 2022 · 11 mos

Dell emc

Systems Engineer

Oct 2017 – Apr 2021 · 3 yrs 6 mos · Mumbai, Maharashtra, India

Actifio

Professional Service Engineer

Jan 2017 – Oct 2017 · 9 mos · Hyderabad Area, India

Emc

Senior implementation Delivery Specialist

Apr 2013 – Dec 2016 · 3 yrs 8 mos · Greater Delhi Area

Post sales solution design and implementation of data protection and availability solutions design

Fujitsu consulting india

Senior IT Consultant

Mar 2012 – Apr 2013 · 1 yr 1 mo · Pune/Pimpri-Chinchwad Area

Providing L3+ support for backup and Recovery operations to one of the largest account of Fujitsu consulting India, in an environment consisting for EMC NetWorker and Symantec NetBackup

Vodafone india services pvt. ltd.

Assistant manager- Backup and Scheduling

Jan 2012 – Mar 2012 · 2 mos · Pune/Pimpri-Chinchwad Area

Emc

Subject matter expert-Legato NetWorker

Nov 2008 – Jan 2012 · 3 yrs 2 mos · Bangaon, West Bengal, India

 Handling High Level, Business Critical Escalations calls on Backup and Recovery Management and High Availability Solutions for EMC Legato Networker product and other related product range Technologies involved.
 Training new hires and mentoring Support Engineers while on floor.
 Contributing to Technical and functional knowledge base for support
 Reviewing Issues/Cases of team Support Engineers in terms for technical resolution and action plan
 Advanced backline senior team member involved in internal escalations and peer support services for support issues.
 Conducting Technical training for EMC NetWorker Customers
 In-house simulation of customer issues interaction with core engineering team to get solution for identified bugs