Feb 2023 – Aug 2024 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

• Led PM teams for Blue collar/Gig worker Enterprise SaaS & Services across Platform, HRMS (Human Resource Management System), BGV (Employee Identity & Background Verification) & Fintech (Unsecured Loan & Early Salary to Employees), defining product vision and roadmap to scale revenue to $X M ARR.
• Defined and executed GTM, pricing strategy; aligning cross-functional teams to drive pipeline growth and revenue acceleration by Y%.
• Integrated LLMs and proprietary AI/ML models to automate checks, reducing operational costs by Z%.
• Head of Product for MyRocket - a blue collar job board in India : offering pre-skilled, pre-verified candidates engaged over a professional social network inside the app. Also, oversaw portfolio companies' gig-work platforms - OkayGo (India), MyRobin (Indonesia), Troopers (Malaysia).

May 2021 – Feb 2023 · 1 yr 9 mos · Bengaluru, Karnataka, India

• Pioneered 1000+ self-serve gold loan disbursals via an industry-first Gold Teller Machine with process TAT < 10min and NPS > 65.
• Designed and launched a hybrid (secured + unsecured) Credit Line product to effectively provide 75% LTV (Loan-to-value) to Gold Loan customers.
• Enhanced LOS (Loan Origination System), LMS (Loan Management System), Underwriting Engine, Co-Lending Flows, App journeys to reduce Lender Onboarding TAT by X% and Loan Manager TAT by Y%.

Jan 2019 – Apr 2021 · 2 yrs 3 mos · Mumbai, Maharashtra, India

• Launched EatSure Platform to facilitate multi-restaurant orders and transparency in ingredients - to grow own channel revenue to X%.
• Designed & built end-to-end (pre, in & post-order) food ordering app flows : onboarding, discovery, ML-driven personalization/cross-sell/up-sell, quick cart checkouts, payments, order allocation, kitchen dashboards, order tracking & customer support.
• Optimized integrations to improve Payment success rate by Y% and re-designed App Screens to improve Open-to-Order by Z%.
• Led teams to research need-gaps & test MVPs for : ordering handpicked regional dishes (Savor), food celebrities selling on Instagram (Pop-Corner), office meals (The Work Cafe).
• Closely worked along with brand & growth team members on key vectors like brand identity & launches, content led growth initiatives, social media strategy and of course countless food-tasting sessions :)

Apr 2018 – Jan 2019 · 9 mos · Noida Area, India

• Orchestrated 6x growth to Y Mn MAU in QR merchant payments through Personalized & Gamified journeys.
• Worked with multiple technical teams to automate segmented campaigns & real-time cashback for customers paying at local shops using Paytm via upi/wallet.

Apr 2017 – Mar 2018 · 11 mos · Noida Area, India

• - Launched & marketed DIY Merchant Onboarding to acquire X Mn merchants : leveraged Google analytics & internal data to improve conversions & merchant experience.

Apr 2016 – Mar 2017 · 11 mos · Noida Area, India

• Defined product features and tracking mechanisms to improve the productivity of ~5k All-India Fleet On Street by X%.
• Co-ordinated with Brand & Merchandising teams to improve Point of Sale visibility & campaign offer discovery.

Sep 2015 – Oct 2015 · 1 mo · Bengaluru Area, India

• - Conceptualised & designed a B2B intralogistics portal with valued added services mainly for the Indian market.

Feb 2015 – Mar 2015 · 1 mo · Pithoragarh, Uttarakhand

• - Developed a scalable & sustainable model of manufacturing non-woven bags - for income generation of rural households (implementable through self-help groups).

Jul 2011 – May 2014 · 2 yrs 10 mos · Nasik Area, India

• - Streamlined planning and execution to attain X% increase in production and Y% increase in on-time deliveries to customers.