Nov 2023 – Dec 2024 · 1 yr 1 mo · Pune, Maharashtra, India · On-site

• Mapmycrop – Customer Success Head – 11/2023 till 12/2024
•  My experience in liaising with Government agencies, Banks and FPC’s has equipped
• me with a comprehensive understanding of regulatory frameworks and compliance
• requirements, ensuring seamless operations within the agritech domain.
•  Proven track record of driving end-to-end sales initiatives and forging strategic
• partnerships with Government agencies, Banks, FPCs and food processing
• organizations.
•  Skilled in delivering exceptional Presentation, Demo & Customer service and ensuring
• stakeholder satisfaction.
•  Developed and implemented customer success strategies to ensure client retention
• and satisfaction in the agritech sector.
•  Led end-to-end sales processes, including prospecting, lead generation, negotiation,
• and closing deals within the agritech sector.
•  Established and nurtured strong relationships with Government departments, securing
• partnerships and contracts for agricultural projects and initiatives.
•  Collaborated with Banks to develop financing solutions for farmers and agricultural
• businesses, facilitating access to capital and credit facilities.
•  Formulated strategic alliances with FPCs to promote the adoption of agritech solutions
• and drive agricultural productivity and sustainability.
•  Engaged with food processing organizations to understand their needs and
• requirements, customizing solutions to enhance supply chain efficiency and quality
• control.
•  Directed a team of sales professionals, providing guidance and support to achieve
• sales targets and deliver exceptional customer service.
•  Implemented customer success strategies to ensure client satisfaction and retention,
• resulting in a high rate of customer loyalty and repeat business.
•  Utilized data analytics and CRM tools to track sales performance, identify trends, and
• make data-driven decisions to optimize sales processes and maximize revenue

Aug 2021 – Aug 2023 · 2 yrs · Pune, Maharashtra, India

Dec 2019 – Jul 2021 · 1 yr 7 mos · Pune, Maharashtra

• Enabling corporate to Automate/Digitize and enhance Payments through selling Payment Software solutions, Automate Channel Partner engagement Program, Business Associates engagement Program, Employee engagement Champaign, Employee Rewards and Recognition Champaign, Digital Perks & Benefits Program, Build customer loyalty Champaign and Incentive sales channel campaign, Reward Gratification Champaign through SaaS based program.
• Acting as bridge between Client and Delivery Team
• (Automation Team) for narrating exact scope of work/services and exchanging the feedback/success stories..
• Aim to design Automation/ Digital Employee Rewards ,Perks & Consumer loyalty campaign for corporate house which spend billions each year for Rewards Gratification like Scratch Card, Coupons, Brand Vouchers, Digital Gift Card through technology to scale up loyalty Program campaign, Incentivize Program, RnR Program.
• Actively involved into Bulk selling of Payment Software solution and install EDC Machine Terminals (card Swipe Machine). Has clear understanding of POS Solutions, Payment Gateways, Mobile Wallets, Pay by Points, Cash Back, EMI Solutions Etc.. Also addressing TID/MID related quires and support.
• Exploring complete Payment solution with Tech - platform which allows all parties – Corporate House, Business Associates, Channel Partner's ,Retailers, Employees, Merchants and End Consumer seamlessly interact and accelerate the conversion of cash transactions to digital payments through mobile, Digital Gift cards, Brand Vouchers and other digital formats thereby bringing convenience, speed, security and choice to the end consumers.
• Identifying and Meetings with key people like C&B Head, HR Manager, People Manager, Procurement Manager, Brand Manager, Admin, from Pune and emerging market.

Apr 2015 – Nov 2019 · 4 yrs 7 mos · Pune

• Primary interface for the positioning and selling HT Media’s Digital and Event services.
• Handel the portfolio of client from IT, ITES,Manufacturing, Education, Real Estate and Healthcare.
• Has successfully managed the revenue from below vertical-
• 1. Shine.com - Positioning and selling Shine.com Recruitment solution into the B2B space. Meeting with key people from Talent acquisition team of corporate house.
• 2. Event Business – Has actively involved in arranging and executing 4years of HT Mega Shine.com Job fair series. Also witness and contributed revenue for HT -Shine.com HR conclave across all metros. Actively involved into P&L management, ATL and BTL activities to increase desired footfall for the event.
• 3. Digital Campaign Business –Successfully executed – Social Media Campaign, Targeted Emailer, Flash SMS, Facebook retargeting campaign..
• Growth Path:
• Apr’15 as Manager- Corporate Sales
• June’16 as Key Account Manager- Corporate Sales.
• June’17 as Sr. Key Account Manager –Corporate Sales
• The Attainments:
• Received “Certificates” for over achieving targets in the year 2015- 2016.
• Received “Plaque” for being the “Highest Revenue Generator” in West Region in the year 2016-2017.
• Received “Plaque & Certificate” in Quarterly sales contest in June 2018.

Sep 2011 – Mar 2015 · 3 yrs 6 mos · Pune

• Sourcing Revenue for my organization by offering Integrated Health Management and Wellness program to corporate.
• Meetings with key people like C&B Head, Employee Benefit Manager, Finance Manager, Admin & Facility Manager of Corporate House.
• Actively involved in arranging Corporate Wellness program Like Annual Heal Check-up, Pre-Employment Health Check-up Health Talks, Health Events as per statutory compliance.
• Get DC’s and Hospital’s from Pune and nearby area on Vidal’s panel for executing the wellness services. Facility Centre coordination.
• Responsible for customizing solutions, preparation of proposals, active negotiations & order closures.
• Managing and educating sales team about the approach and market status for generating business by tapping the different market verticals to enhance sales.
• Also involved in mobilize internal resources for delivering superior service experience to corporate clients.
• Maintains database and MIS accurately to capture Business Development efforts and information

Jul 2009 – Aug 2011 · 2 yrs 1 mo · Pune Area, India

Jul 2007 – Jul 2009 · 2 yrs · Pune Area, India