Pradeep kumar Singh

Business Development Executive

Lucknow, Uttar Pradesh, India11 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 11 years in fintech and banking.
Proven track record in revenue generation.
Expert in corporate payment solutions.

Stackforce AI infers this person is a Fintech professional with strong capabilities in business development and client management.

Contact

pradeep.iccmrt12@gmail.com LinkedIn

Skills

Core Skills

Business DevelopmentClient ManagementRelationship ManagementAccount ManagementTeam ManagementSalesCustomer Service

Other Skills

Client AcquisitionCorporate CardsCorporate Payment SolutionsCross-SellingCustomer AcquisitionDigital ProductsE-CommerceEMI BusinessMarket ResearchMarketing StrategyMerchant PartnershipsMerchant RelationsNegotiationPayment GatewayProduct Management

About

Key performer With over 11 years of experience in the corporate card ,fintech, banking, payment gateway, and e-commerce industry, I am a senior manager at HDFC Bank, one of the leading private sector banks in India. My core competencies include team management, sales, business development, marketing strategy, market research, and revenue generation. In my current role, I am responsible for managing and enhancing the Corporate card , payment gateway, UPI, and link-based payment solutions for HDFC Bank's customers and partners. I also have a proven track record of generating incremental revenue by cross-selling value-added services, building and leveraging merchant relations, increasing penetration of existing solutions, and exploring new business opportunities. I am passionate about driving payment innovation and growth, and delivering exceptional customer service and satisfaction.

Experience

Hdfc bank

2 roles

Senior Enterprise Account Manager ( Corporate Payment Solutions)

Apr 2024 – Present · 1 yr 11 mos · Delhi NCR & UP · On-site

Responsible for the acquisition of new Corporate Clients, and managing existing Corporate Clients.
Responsible for increasing wallet share in terms of Volume and offer them cross sale products like Group Insurance, UPI, Vendor Payments, and Salary Accounts for the Corporate.
Responsible for servicing their queries relating to Corporate Cards payments.

Corporate Payment SolutionsClient AcquisitionCross-SellingCorporate CardsBusiness DevelopmentClient Management

Senior Enterprise Account Manager ( Payment Gateway)

Sep 2022 – Mar 2024 · 1 yr 6 mos · Delhi NCR & UP · On-site

Drive volume and relationship building with top E-Commerce companies by enabling all digital products like Payment Gateway, UPI, PayZapp For Business, BQR etc.
Managing portfolio of 120 Crore
Formulating strategies along with issuance team to increase acceptance of various payment products.
End to end implementation of various PGs (e.g.:FSS/MPGS /Cybersource)
Providing white-label solutions from Payment Aggregators to merchants.
Handling Team of Business Development Representatives.

Payment GatewayE-CommerceDigital ProductsTeam ManagementBusiness DevelopmentRelationship Management

Pine labs

3 roles

KAM (Merchant Engagement )

Feb 2021 – Aug 2022 · 1 yr 6 mos · UP

Generating incremental revenue by cross-selling value added services to the existing merchants.
Building and leveraging merchant relations to actively engage and drive account level profitability.
Increasing penetration of the existing solutions and exploring new business opportunities
Maintaining regular collection of revenue from the merchants and bring them on e-remittances.
Liaising with operations team to ensure smooth and effective services and resolve any service escalation.
Maintain and grow healthy pipeline of the accounts to ensure consistency of business.
Negotiate and close commercial agreements for the new product offerings.

Merchant RelationsRevenue GenerationCross-SellingAccount ManagementBusiness Development

Manager (Affordability)

Oct 2019 – Sep 2020 · 11 mos

Handle a team of Individuals across Delhi NCR & UP .
Drive EMI business across multiple categories such as Electronics, Non - Electronics, NBFC partners and Two wheelers.
Establish relationships with merchant partners like Croma, Sargam Electronics, Reliance to enhance
overall share of Pine EMI share out of total wallet.
Provide extensive support in terms of issue handling and hand holding of merchants in smooth
functioning of EMI process.
Train merchants like LG, Apple APR's, Clove dental, Phillips for EMI process and issue resolution.
Plan of daily and monthly targets and ways how to achieve same via team effort.
Expand market share in ISP driven stores by increasing sales to retailers and distributors.
Analyse sales data and keep up to date with market trends.

EMI BusinessMerchant PartnershipsSales Data AnalysisTeam ManagementBusiness Development

RM (Merchant Engagement)

Apr 2018 – Sep 2019 · 1 yr 5 mos

Generating incremental revenue by cross-selling value added services to the existing merchants.
Building and leveraging merchant relations to actively engage and drive account level profitability.
Increasing penetration of the existing solutions and exploring new business opportunities
Maintaining regular collection of revenue from the merchants and bring them on e-remittances.
Liaising with operations team to ensure smooth and effective services and resolve any service escalation.
Maintain and grow healthy pipeline of the accounts to ensure consistency of business.
Negotiate and close commercial agreements for the new product offerings.

Merchant RelationsRevenue CollectionCross-SellingAccount ManagementBusiness Development

Yes bank

RM

Jul 2017 – Mar 2018 · 8 mos · Gurgaon, Haryana, India

To ensure acquisition & value build of new to Bank Yes First Business Product/Program &
Trade/TFx led CASA, Mutual Funds, Life Insurance, General Insurance, Gold Loan and all retail
product customers in the branch in the identified segments.
To Identify, build, acquire and deepen relationships to gain incremental wallet share of the high
value segment through a superior customer experience.

Customer AcquisitionRelationship BuildingSalesCustomer Service