RAKESH KUMAR

Chief Operating Officer

Mumbai, Maharashtra, India18 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 16 years of diverse experience in business development.
  • Expertise in developing strategic business plans.
  • Proven track record in product management and P&L oversight.
Stackforce AI infers this person is a Fintech and B2B solutions expert with extensive experience in product management and business strategy.

Contact

LinkedIn

Skills

Core Skills

Business StrategyProject ManagementProduct ManagementStrategic Business PlanningBusiness DevelopmentGo-to-market StrategyTechnical Process

Other Skills

AnalysisAnalytical SkillsBrand ManagementBuilding New BusinessBusiness ProcessBusiness SolutionBusiness-to-Business (B2B)CRMChange ManagementChannel ManagementChannel PartnersCustomer AcquisitionCustomer Relationship Management (CRM)Direct SalesEngineering

About

Multi-faceted professional with over 16 years of experience across various domains including Business Development, Strategic Partnerships, Business Strategy, Product Management, Portfolio Management, Project Management, Change Management, People Leadership and Operational Dynamics. • A keen strategist with expertise in developing & implementing strategic business plans and managing business operations with a key focus on profitability by ensuring optimal utilization of resources • Designing new systems for the business line entailing mapping and studying the workflow to design solutions, ensuring adherence to the business guidelines and enhance the competitive image • Develop innovative commercial data solutions to set-up new line of business, drive the revenue growth and create value for business partners • Hands on experience in developing new products, go to market strategy and expanding revenue base in the market • Adept at suggesting appropriate as well as technology-based solutions for enhancing functional efficiency of the organization and achieving business excellence • Conversant in mapping business requirements (requirement analysis) and preparing the detailed business process flow for functional requirements • Defining and leading the operational, financial and technological aspects of the project based on defined timelines and work plans

Experience

18 yrs 8 mos
Total Experience
3 yrs 1 mo
Average Tenure
6 yrs 9 mos
Current Experience

Phonepe

Head - Transit & Govt. Business

Aug 2019 – Present · 6 yrs 9 mos · Mumbai Area, India

  • Leading the Transit (Public Mobility, Private Mobility and Road Usage) & Government Business (Central, State & Local Govt. bodies, Oil & Gas Companies) vertical to enable the digital payments acceptance with an omnichannel strategy
  • Identify emerging segments across the vertical based on market sizing, payments digitization potential and business growth opportunities; Devise the go to market strategy for these emerging segments
  • Driving the product development strategy and product roadmap based on value addition and market gap analysis, in collaboration with cross functional teams including Engineering, Technology, Marketing, Finance and Legal team
  • Develop the digital payments ecosystem in collaboration with Tech Partners, Banks, Payment Networks and TSPs
  • Engagement with Regulatory Bodies/Central/State Govt. Ministries to drive the ecosystem using various levers
  • RFP/Bid participation and management to drive the key metrics in line with organization objectives
  • End to end P & L management aimed at long term growth of the organization and impact for partners & stakeholders
Business StrategyStrategic PartnershipsLeadershipOperational DynamicsChange ManagementProject Management+6

National payments corporation of india (npci)

Sr. Manager – Contactless Payments & New Business

Dec 2016 – May 2019 · 2 yrs 5 mos · Mumbai, Maharashtra, India

  • Leading the Product and Business Development vertical for Contactless Payments using RuPay Contactless Products
  • Define the Product USPs and offerings with end-to-end process flow for services covered under the developed payment specification based on business practice, customer convenience & value proposition
  • Strategic partnership with Banks to onboard them on Issuance/Acquiring platform using potential business opportunities and commercial benefits as a lever
  • Develop the issuance/acquiring ecosystem for dual interface payment specification (Contact & Contactless) in collaboration with Card/Terminal vendors, Switch/Host vendors, Aggregators, TSPs, Issuer/Acquirer Banks and RBI
  • Engagement with Ministry and Transit Operators to drive the adoption of RuPay Contactless as National Common Mobility Card (NCMC) specification aimed at end-to-end Automated Fare Collection (AFC)
  • Handling the Government Business vertical for implementation of NPCI digital payment solutions portfolio
  • Driving the central/state govt. level engagement for payments digitization with a custom-tailored approach based on existing penetration, key drivers & market dynamics
Business StrategyProduct ManagementGovernment EngagementBusiness DevelopmentProject Management

Jio

Lead - Mass Transit Products

Dec 2015 – Dec 2016 · 1 yr · Mumbai, Maharashtra, India

  • Product development strategy across each segment of Mass Transit Business including Public Transport Operators (Metro, Bus, Train, Cabs etc.), Toll and Parking in line with corporate objectives and value to Business Partner
  • Understand and analyze the existing fare collection/ticketing system of operators and develop the customized end to end payment solutions (Mobile App/Smart Card based solution) for them, in collaboration with internal stakeholders
Business StrategyProduct ManagementBuilding New BusinessGap AnalysisBusiness Process

Icici bank

Product Manager - Credit Cards

Aug 2013 – Dec 2015 · 2 yrs 4 mos · Mumbai Area, India

  • New product launches on Co-branded Credit Cards based on market opportunities and value propositions for all stakeholders
  • Development & Implementation of end-to-end business processes and product propositions in collaboration with Co-branding partner and internal stakeholders
  • Product Lifecycle Management aimed at key metrics growth of the business
  • Strategic business planning for product design, lifecycle management and product P & L management
Product ManagementProduct LaunchBusiness ProcessProduct PropositionStrategic Business PlanningProduct Lifecycle Management+1

Indian oil corporation limited

Assistant Manager (Consumer Business)

Nov 2007 – Aug 2012 · 4 yrs 9 mos · New Delhi Area, India

  • Managed B2B direct/indirect sales & marketing of entire portfolio for petroleum & petrochemical products in UP (West) Region with total volume of 1, 00,000 TPA and annual turnover of INR 400 Cr.
  • Development & implementation of go-to-market strategy during roll-out of green field polymer business (downstream of oil & gas value chain) of India’s largest commercial enterprise
  • Framed Pan India Pricing Model for wide range of polymer grades as per the market scenario and strategies
  • Conceptualization of IOC’s CRM Portal CARE for polymer business that assisted in day-to-day business processes
Business-to-Business (B2B)Business DevelopmentGo-to-Market StrategyPricing StrategyCustomer Relationship Management (CRM)

Hindalco industries limited

Technical Engineer

Jul 2006 – Nov 2007 · 1 yr 4 mos · Renukut Area, India

  • Responsible for operation of alumina refinery production unit
  • Holds the merit of reducing the utility consumption of Alumina Plant by $ 3/MT (saving of Rs. 10 Cr per annum) through implementation of engineering change in process line of alumina refinery
Technical ProcessEngineering

Education

University of Pittsburgh Katz Graduate School of Business

Master of Business Administration (MBA) — Business Strategy

Jan 2013 – Jan 2013

Indian Institute of Management, Indore

Master of Business Administration (M.B.A.) — General Management

Jan 2012 – Jan 2013

BIT Sindri

Bachelor of Technology (B.Tech.) — Chemical Engineering

Jan 2002 – Jan 2006

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