Rob Stubbs 🔑 ☁ 🔒

Customer Success Manager

Lowestoft, England, United Kingdom37 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

20+ years in cyber security leadership roles
Proven track record in sales and customer success
Expertise in data security and cryptography

Stackforce AI infers this person is a Cyber Security expert with extensive experience in sales and product management.

Contact

Skills

Core Skills

Customer SuccessAccount ManagementSales

Other Skills

Channel PartnersChannel SalesCloud ComputingCloud SecurityCompetitive AnalysisComputer SecurityConsultative SellingCross-functional Team LeadershipCryptographyCustomer OnboardingCustomer Relationship Management (CRM)Customer Service ManagementData SecurityDirect SalesEmbedded Systems

About

Reliable, results-orientated leader with a strong combination of commercial, technical and management skills along with a creative and enthusiastic approach to meeting business challenges in competitive market environments. 20+ years experience in the cyber security market (enterprise, government & defence) • Director-level roles within world-leading vendors (from start-up to FTSE-250) • Broad skill set spanning sales, marketing, product management, customer success and more • Managed teams of up to 50 people across multiple locations/time zones • Technical background with expertise in data security, cryptography and HSMs • Experience with ISO 27001, FIPS, Common Criteria, CAPS, CPA, PCI-DSS, and other security standards 10+ years in Sales Director / Product Director roles • Direct/indirect B2B sales, busdev and consultative sales (6 & 7-figure deals) • Enterprise hardware, software and services, including SaaS and tailored solutions • Blue-chip clients in worldwide technology, finance, government and defence markets All views expressed are my own.

Experience

Fortanix

2 roles

Senior Customer Success Manager

Jun 2024 – Present · 1 yr 9 mos · United Kingdom · Remote

Helping customers on their journey with Fortanix and maximizing customer retention.

Customer SuccessAccount ManagementCustomer Relationship Management (CRM)CryptographyData Security

Sales Director, EMEA

Jul 2019 – Jun 2024 · 4 yrs 11 mos · United Kingdom · Remote

Lifetime Achievement - 2024
RSM of the Year - 2023
First on the ground outside US, establishing Fortanix as a leading contender in the EMEA region against entrenched competition. Built a strong set of happy customers and a large pipeline across multiple geographies and sectors, enabling and supporting growth of the sales team.
Fortanix is a data-first multicloud security company with its mission to solve cloud security and privacy. Data is the most precious digital asset of businesses, but this data is spread across clouds, SaaS, applications, databases, and storage systems. Security teams struggle to track, much less secure it.
Fortanix empowers customers to secure all this data with a centralized solution. Its pioneering Confidential Computing technology means data remains protected at-rest, in-motion, and in-use, keeping it secure from even the most sophisticated attacks. Fortanix is trusted by dozens of Fortune customers, including PayPal, Adidas, and NEC.
Meet the future of security! Learn more at fortanix.com.

Account ManagementSalesCryptographyCustomer Relationship Management (CRM)Channel SalesDirect Sales+3

Cryptomathic

Sales Director, EMEA

Nov 2017 – Jul 2019 · 1 yr 8 mos · Greater Cambridge Area

Cryptomathic provides secure server solutions for Crypto & Key Management, Authentication & Signing and EMV to businesses across a wide range of industry sectors around the world, including banking, government, technology, manufacturing, cloud and mobile.

Account ManagementCustomer Relationship Management (CRM)Direct SalesInternational SalesSales

Ultra electronics, communication & integrated systems (cis)

Product Director, Information Assurance (IA)

Dec 2015 – Apr 2017 · 1 yr 4 mos · Greenford, United Kingdom

Led the Product Management and Technical Services functions for Ultra's Information Assurance product lines (Hardware Security Modules & Secure Communications Solutions) following the consolidation of Ultra Electronics AEP into Ultra Electronics CIS, responsible for product strategy, product marketing, partner relationships, security product certification (CAPS, CPA, FIPS, CC), business development, pre-sales consultancy, professional services, customer training and post-sales technical support.
Acted as Head of Sales for 6 months, responsible for leading and managing the global sales and support renewals teams, maintaining the sales pipeline, generating forecasts and management reports, and delivering the required order intake. Individually responsible for a multi-million pound contact with a Fortune 500 financial services company.
Represented the interests of Ultra Electronics within the Common Criteria User Forum (CCUF) and the UK Crypto Developers Forum (CDF), the trade body of the UK crypto development industry, participating in various technical working groups. Helped to roll-out ISO 27001 and Cyber Essentials within Ultra CIS, and an active member of the ISMS committee.

Ultra electronics aep

Product Director

Apr 2011 – Dec 2015 · 4 yrs 8 mos · Loudwater, United Kingdom

Member of the Executive Management Team responsible for leading the company's Business Development (strategy, product management, marketing communications & pre-sales) and Technical Services (support, training & professional services) functions within Ultra Electronics AEP (previously known as AEP Networks), covering all product lines (Hardware Security Modules, Secure Communications and Secure Electronic Payments Processing).
Acted as Engineering Director for 12 months, responsible for technical strategy and managing the company's Engineering function across four locations and five product lines following the acquisition of Barron McCann Technology & Barron McCann Payments.
Acted as Operations Director for 5 months, responsible for managing the company's Operations & IT functions until the transition to Ultra Electronics CIS shared services.

Thales e-security

Product Marketing Manager, Senior Product Marketing Manager

Feb 2004 – Mar 2011 · 7 yrs 1 mo · Long Crendon, United Kingdom

Managed the company’s range of Communication Security products (Datacryptor, SafeDial and Guardisk), targeted at government, defence and large enterprises globally and certified to various standards (CAPS, FIPS, Common Criteria). Worked closely with sales team, customers and other stakeholders. Experience as Product Owner within an agile development team.

Cable & wireless

Product Manager, Product Line Manager

Aug 2000 – Dec 2003 · 3 yrs 4 mos · Brentford, United Kingdom

Part of the innovative Internet Special Products Group, responsible for secure cloud services for UK public sector clients, including the hugely successful Government Secure Intranet (GSi / xGSi) and Criminal Justice Extranet (CJX), as well as other IP security and hosting services. Worked closely with the Cabinet Office and Police IT Organisation on commercial, contractual and service-related matters, as well as with individual government departments, police forces and other stakeholders.

Madge networks

Senior/Principal/Consultant Engineer, Product Marketing Manager

Jan 1987 – Jan 2000 · 13 yrs · Little Chalfont, United Kingdom

Founding hardware engineer in the start-up that became Madge Networks, with annual sales growing to $500m. Designed the digital hardware, ASICs and PCBs for many of Madge's industry-leading Token Ring and ATM NICs and LAN hubs/switches (which achieved a reputation for quality and performance that exceeded even IBM's competing products). Managed multi-disciplinary development teams and worked with colleagues from acquired companies to integrate the various product architectures.
As Product Marketing Manager, held world-wide responsibility for Madge's LAN switch and network management software businesses with revenues of ~£50m p.a.