Sep 2023 – Jun 2024 · 9 mos · Bengaluru, Karnataka, India · Hybrid

Oct 2021 – Jun 2024 · 2 yrs 8 mos · Bengaluru, Karnataka, India · On-site

• Successfully delivered a Web3-enabled trading platform for NFTs and Cryptocurrencies, and developed fiat-based currency wallets, expanding our fintech offerings. I also designed a crypto-enabled NFT and SFT Trading platform for international games and a developer dashboard for business management. My game development portfolio includes a fantasy-based game and a Web3-capable Unity-based LUDO game with unique features. On the operational side, initiated an infrastructure cost optimization project, saving $12K monthly, and developed an in-house tool for alerting and monitoring of infrastructure, APIs, and frontend to enhance system reliability:-
• Lead technology programs ensuring alignment with business objectives.
• Oversee full project life cycles for timely, on-budget completion.
• Coordinate cross-functional teams to deliver technology solutions.
• Define project requirements, resources, milestones, and risks.
• Facilitate decision-making, issue resolution, and resolution of cross-team dependencies among team members.
• Implement changes to meet project outcomes.
• Monitor project outcomes against objectives and timelines.
• Implement and oversee risk management strategies, including security and risk assessment, to mitigate project risks.

Jun 2018 – Nov 2021 · 3 yrs 5 mos · gurugram · On-site

• Responsible for managing a complete B2B digitization portfolio that covered Lead Management, Digital Acquisition, Fulfillment, Invoice, Payment & Maintenance for Mobility & Data Products. Alongside that, I also supervised a B2C loyalty program, which showcased my proficiency in handling both business and consumer-centric projects:-
• Oversee complex B2B digitalization initiatives and B2C Loyalty programs.
• Initiate new projects within the B2B digitalization sector.
• Formulate product development roadmaps and performance metrics.
• Coordinate cross-functional teams for technology solution delivery.
• Manage sprint tasks and oversee Product Backlog.
• Conduct regular milestone tracking through comprehensive reports.
• Implement project-wide risk assessments and report generation.
• Create strategic communication and GTM roadmaps based on release timelines.
• Identify project scope and requirements through stakeholder engagement.
• Validate project scope using a prepared Work Breakdown Structure (WBS).
• Facilitate weekly stakeholder meetings for scope control.
• Report on project success criteria, metrics, testing, and deployment activities.
• Prepare essential project documents such as project plans, WBS, requirement documents, etc.
• Define quality metrics and business KPIs for effective monitoring.
• Lead and manage engineering teams across various verticals.

Sep 2017 – May 2018 · 8 mos · Gurgaon, Haryana, India

• Manage portfolio of complex initiatives that span into Four lines of business
• Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously
• Manage all aspects of program with multiple related projects to ensure the overall program is aligned to and directly supports the success of strategic objectives
• Report on project success criteria results, metrics, test and deployment management activities
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
• Conducting the daily scrum meeting for discussion of project progress along with blockers and team challenges.
• Manage the day-to-day project activities and resources and chairs the project management team meetings
• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
• Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, change, risks and issues
• Delegate tasks and responsibilities to appropriate personnel
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Develop and deliver progress reports, requirements documentation and presentations to various audiences, including project team, CIO and key stakeholders.
• Deliver appropriate and effective executive level communication
• Ensure that projects and programs are proceeding according to scope, schedule and quality standards.

Aug 2016 – Sep 2017 · 1 yr 1 mo · Gurgaon, India · On-site

• Establishment of a comprehensive PMO department, refining processes, and configuring automation tools like Smartsheet for seamless activity allocation and scheduling. This also included the creation of project-specific templates for stage documentation, timesheets, activity allocation, project initiation, and handovers. Further enhancing efficiency, I implemented automated alerts and reminders for task management. A custom-designed dashboard provided top management with an overview of portfolio profitability.
• Managed full project lifecycle: planning, organizing, executing, monitoring, and designing the go-live strategy.
• Monitored projects to ensure timely delivery within budget.
• Assessed client requirements against project scope defined in contracts.
• Negotiated additional effort estimations for new requirements or scope expansions.
• Reviewed project functional documents, preparing module-wise WBS for task allocation.
• Established project-specific guidelines for efficient and quality delivery.
• Conducted weekly reviews with top management on project status.
• Implemented best practices reducing project implementation time by 40%.
• Developed a Change Request process reducing rework by 60%, and enhancing customer satisfaction.

Jun 2014 – Aug 2016 · 2 yrs 2 mos · Dubai, Noida

• î Conducted the project kick-off meeting with Sr. Management
• î Prepared the project plan and shared the schedule with client
• î discussed with key stakeholders and all department heads to gather their process understanding
• î Prepared the understanding document (AS IS) and shared with client for finalization of requirements (TO BE)
• î Prepared an enhancement requirement and designed requirement document for product team
• î Workshop on the New GL features along with Document splitting (Profit Center).
• î FI- AP Expertise in configuration and usage of automatic payment program, configuration of House Banks & Payment
• methods at country level, ranking order and account amounts, levels, creation of check lots, defined check lots and void reason codes, payment terms, clearing vendor or customer open items.
• î Presented the salient features, and enhancements in ERP, including the New GL concepts and Document splitting function.
• î Created Cost Centers, Primary Cost Elements, Cost Element Groups, Cost Centre Groups and linked the Cost Centers to the appropriate Profit Center
• î Prepared extensive documentation for End-User Training with respect to Account Payable and Account Receivables.
• î Involved in Planning and executing unit, functional, system, integration, user acceptance, and performance testing during various phases of testing cycles.

Jun 2011 – Jun 2014 · 3 yrs · Delhi

• î Rendered SME on various SAP FI, MM & authorizations infrastructure products including Data migration.
• î Guided SAP end-users & application support team on resolution of problem ticket routing
• î Assessed impact of changes to SAP products applications functionality
• î Ensured prompt resolution/ documentation of tickets
• î Involved in knowledge sharing and conducting need based training sessions for team members
• î Identified process improvements & service desk success stories to be shared in the organization
• î Coordinated with the SAP design team for management of user incident management solutions
• î Created origin-destination, house bank, partner profile, port definition, message types and logical message types
• î Worked closely with senior management to ensure quality results for the business.
• î Worked on defining Dunning and Credit Management.
• î In Asset Accounting, defined chart of depreciation, various depreciation areas and depreciation keys, Asset Classes, asset master records, number ranges, revaluation settings etc. Also, defined transaction types for various business transaction likes acquisition, retirement, transfers and account determination.
• î Involved in the creation of controlling area, cost elements, cost centers and profit centers
• î Defined cost center hierarchy, profit center hierarchy and also defined distribution and assessment cycles in CCA.
• î Configured internal order settlement, order planning and budgeting profiles.
• î Delivered accurate, timely & quality reports & variances to business department.
• î Responsible to handle proper Functional specification documents and test cases to technical team involved in the developments. Also responsible to validate the FS documents and test cases prepared by FICO team members before handing over the same to technical team.

Apr 2010 – Jun 2010 · 2 mos

• Proposal Making, Gather Requirement, Coordinate with vendor, Building test case scenarios, Web application deployment.
• Release note making, uploading and taking backup of web server, Search engine optimization for zobble.com.