Jul 2024 – Dec 2024 · 5 mos · Remote

• Partnered directly with the founder from the ideation stage, transforming a paper concept into a fully developed product by leading competitive research, conducting user interviews, and defining core product features and roadmap.
• Established the product vision and mission, and worked end-to-end with UI/UX designers to define the product's visual language—from color schemes to micro-interactions—for a cohesive user experience.
• Collaborated closely with AI engineers to integrate cutting-edge AI functionalities, ensuring alignment with product goals and delivering innovation to end users.
• Acted as Chief of Staff to the CEO, contributing to business decisions, hiring strategy, and organizational planning. Personally interviewed 50+ candidates across roles including UI/UX Designers, Software Engineers, Engineering Leads, and CTO.
• Led the development of the MVP under tight timelines, led demo sessions with stakeholders and strategic advisors, and accelerated the transition to a GTM-ready product within months.

Sep 2023 – Dec 2024 · 1 yr 3 mos · Gurugram, Haryana, India

• Assisting the global go-to-market launch of a self-serve advertisement product for e-commerce retailers by analyzing the product performance, challenges, and user feedback during the alpha and beta stages.

Mar 2022 – Sep 2023 · 1 yr 6 mos

• Led a cross-functional team of 5 members to develop cutting-edge analytical products, resulting in the successful automation of key processes.
• Enabled the successful expansion of a business algorithmic product across 10 key markets, prevented attrition of 1.2K+ merchants, and saved $500 per day. Recognized as a top contender for the "Innovative Product of the Year" at AmEx.
• Pioneered the launch of an in-house self-serve product, garnering a user base of 100+ daily active users within a 200-member team. Achieved an impressive 92% user return rate while significantly reducing manual workload.
• Championed the technical hiring initiative, overseeing the recruitment of 100+ talented professionals across campuses and lateral hires

Sep 2020 – Mar 2022 · 1 yr 6 mos

• Co-developed an algorithmic product detecting critical changes within managed merchants, preventing a $10K loss and retaining 70% of merchants.
• Led the development of an in-house product to generate insights from analytical data. Applied in over 150 projects by 100+ users, cutting manual efforts by 95%.
• Organizes and oversees semi-annual training sessions on Python, Hive, PySpark, and Web Development to onboard new hires, ensuring their skill enhancement.

Jun 2018 – Sep 2020 · 2 yrs 3 mos

• Developed an algorithmic product detecting merchant issues upon AmEx card acceptance with an 85%+ accuracy using time-series algorithms.
• Managed multiple business requests, employing Python and PySpark to streamline processes, resulting in an impressive 80-90% reduction in manual efforts across 10+ in-house projects.
• Led the full stack development for three critical business products using NodeJS, Javascript, HTML/CSS/Bootstrap

Jun 2017 – Jul 2017 · 1 mo

• Developed a framework as a Big Data Developer to mine nearby 'areas of interest' using Hadoop, Mapreduce and Java, for a travel agency's clientele, facilitating timely attraction details on the mobile app.
• Extracted geocoded Wikipedia articles within a 25 km radius of cities, forming city-wise 'areas of interest' in JSON format, enhancing the customer experience.
• Implemented a navigational order (EWNS) in JSON output for seamless integration of attraction details into the agency's mobile app, optimizing user interaction