Apr 2020 – Jul 2024 · 4 yrs 3 mos

• Directing the DevOps team, orchestrating its growth from a core group of 4 to a dynamic ensemble of over 40 professionals, encompassing specialized roles in DevOps Tools, SRE, NOC, and DBA
• Led transitions and transformations across both product and infrastructure domains, encompassing Cloud migration, Monolithic to Microservices Architecture using K8s, and Legacy CI/CD pipeline evolution towards GitOps.
• Establish comprehensive sets of KPIs, including SLAs, SLOs, and SLIs, on an organizational scale to achieve 99.99% SLA adherence, concurrently driving reductions in MTTD and MTTR, thereby elevating product reliability.
• Demonstrate extensive proficiency in orchestrating the implementation of CI/CD, integrating DevSecOps principles, advocating for proactive shift-left testing and security protocols, and championing forward-thinking concepts such as immutable infrastructure and infrastructure-as-code.
• Spearhead FinOps initiatives to ensure optimal fiscal efficiency and meticulously execute cloud cost optimization strategies aligned with both business objectives and industry best practices.
• Awards
• Received Most Prestigious Award of TPD “Elevate Award" in Year 2023

Feb 2018 – Apr 2020 · 2 yrs 2 mos

• Heading DevOps Engineering in BlueJeans India with primary focus on -
• DevOps, SRE (Site Reliability Engineering), Cloud Migration and Tools Development
• Evangelizing DevOps practices across teams and enabling agile development
• Grew the DevOps Bangalore team from 4 to 12 and make them less interrupts driven with sprint process in place
• Responsible for migration to Public cloud (AWS and Azure) using K8s and IaC (Terraform and Chef)
• Responsible for Availability and Capacity Planning of Private datacenters across 5 global POPs
• Partner with architects and developments teams for building "micro services" into SaaS architecture for scalability, reliability and security
• Awards:
• “Quarterly CEO Award” in Year 2020
• https://www.forbes.com/sites/sergeiklebnikov/2020/04/16/verizon-buys-zoom-rival-bluejeans-for-less-than-500-million/?sh=18e4fc4e6016

Apr 2013 – Dec 2017 · 4 yrs 8 mos · Bengaluru Area, India

• Built a high performing team from scratch in Verizon(Vz) Labs R&D Bangalore, responsible for product delivery to Vz U.S Wireless Network
• Verizon Internet Services Platform(VISP) and Verizon Private Cloud Platform products deployed in Verizon U.S nationwide Distribution and Cloud datacenters.
• Developed the best DevOps practices across teams and delivered releases to Vz U.S Wireless network on time with quality by leading code-line stability initiative focusing on CI/CD and 100% Automation with zero tolerance for failures
• Responsible for VISP migration from Verizon Bare-metal cloud to Containerised Docker based Private Cloud in IaaS and PaaS architecture
• Experienced in Cloud, Internet Services, Deep Packet Inspection, Data Path
• Awards:
• Received Appreciation for Implementation and Nationwide Deployment for High-Quality VISP1.0 Release in Year 2016

Sep 2012 – Mar 2013 · 6 mos · Bangalore

• Interoperability for SBC5100/5200
• Built a team and delivered Sonus Harmony solution. Been part of the team involved in Harmony Product launching in Austin,Tx
• Awards:
• “Spot Award” for Sonus SBC IOT Integration with Broadsoft AS, in Year 2012

Jun 2010 – Aug 2012 · 2 yrs 2 mos · Bangalore

• Responsible for S-IMS (CSX5200) that has been integral part of Sonus VoLTE solution.
• Responsible for Sonus Session Border Controller (SBC5100/5200) and delivered features for Access SBC, PCSCF, IBCF/IBGF as per 3GPP IMS compliant
• Responsible for SBC features in SIP Signaling, NAPT, Media Services, Encryption, IPv4 IPv6 Support, Policy/Routing, and Quality of Services.
• Awards:
• Nominated for "Individual Excellence Award" for Sonus SBC Integration with IMS at Reliance Lab, in Year 2011

Jun 2005 – Jun 2010 · 5 yrs

• Worked in the ALU Fixed NGN and IMS Division
• Involved in Automation of Alcatel 5020 soft-switch CSC-S (Serving Call and Session Controller) component of the Alcatel A5020 Softswitch is built upon 4 IMS compliant components.
• Led Gcommon Platform for High Availability used in Alcatel-Lucent A5020 and A5450 Softswitch
• Developed Automation Framework SOFTATC
• Awards:
• CAM (Company Achiever of Month) in Year 2008

Jan 2003 – May 2005 · 2 yrs 4 mos

• Developed VOIP (SIP, H.323) specific solutions.
• Experienced in Contact Center Solutions (CTI, ACD, IVR, IP-PBX, Predictive Dialer), Networking, Routing, IP policing
• Awards:
• "Employee of the Year" for Performance Excellence, in Year 2004

Apr 2002 – Nov 2002 · 7 mos · Dehradun, Uttarakhand, India

• • Developed Fuel tracking system for IIP in C++ and Oracle backend.