Dilip Chhajer

Product Manager

Chennai, Tamil Nadu, India13 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven track record in customer service management.
  • Expert in developing high-impact sales strategies.
  • Strong leadership in driving innovative surveillance solutions.
Stackforce AI infers this person is a Customer Service and Sales Management expert in the Technology sector.

Contact

Skills

Core Skills

Customer Service ManagementSales Strategy

Other Skills

Channel SalesClient RelationsCommunicationContact CentersCustomer ExperienceCustomer Relationship Management (CRM)Customer ServiceCustomer SupportInternet of Things (IoT)LeadershipManagementMarket ExpansionMarketingOperations ManagementPeople Management

About

I am a dedicated and results-driven professional with a proven track record in customer service management. Currently serving as the All India Customer Service Manager at Zebronics, a leading technology company, I am committed to delivering exceptional customer experiences while driving service excellence across the organization.

Experience

Zebronics

3 roles

Category Manager - CCTV Sales

Jan 2024 – Present Β· 2 yrs 2 mos

  • 🌟 Product Head - CCTV Sales | Zebronics 🌟
  • Dynamic and results-driven professional with extensive experience in CCTV product development, sales strategy, and market expansion. At Zebronics, I lead the charge in driving innovative surveillance solutions, building strategic partnerships, and delivering unparalleled value to customers.
  • πŸ”‘ Key Expertise:
  • Developing and executing high-impact sales strategies for CCTV and security solutions.
  • Spearheading product innovation and market alignment.
  • Building and mentoring high-performing teams to achieve growth targets.
  • Strengthening brand positioning in a competitive tech landscape.
  • Passionate about empowering businesses with cutting-edge surveillance technologies, ensuring safety, and redefining industry standards. Let’s connect to explore the future of security and innovation!
SurveillanceCustomer Service ManagementSales StrategyMarket ExpansionTeam Management

Head Of Customer Service

Promoted

Feb 2018 – Present Β· 8 yrs 1 mo

Assistant Customer Service Manager

May 2015 – Jan 2018 Β· 2 yrs 8 mos

Shanti creation

Assistant Operations Manager

Aug 2013 – Apr 2015 Β· 1 yr 8 mos Β· delhi

Hcl technologies

Corporate Trainer

Nov 2012 – Jul 2013 Β· 8 mos Β· noida

Mtnl

Information Technology Intern

Jul 2011 – Feb 2012 Β· 7 mos Β· Delhi, India

Education

Rajasthan Technical University, Kota

Bachelor of Technology - BTech β€” Computer Science

Jan 2008 – Jan 2012

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