Apoorva Pragya

Customer Success Manager

Delhi, India8 yrs 7 mos experience
Highly Stable

Key Highlights

  • Proven track record in customer success management.
  • Strong leadership and coaching abilities.
  • Expertise in organizational change management.
Stackforce AI infers this person is a Customer Success Manager with expertise in SaaS and CRM solutions.

Contact

LinkedIn

Skills

Core Skills

Customer SuccessCustomer Relationship Management (crm)

Other Skills

Organizational Change ManagementMicrosoft OfficeCustomer ServiceManagementMicrosoft WordLeadershipPowerPointResearchPublic SpeakingProject ManagementMicrosoft ExcelCvent Supplier NetworkCoachingSubject Matter ExpertsTalent Management

About

I love the challenge of being told ‘no’ and turning it to a ‘yes’.

Experience

8 yrs 7 mos
Total Experience
2 yrs 2 mos
Average Tenure
2 yrs 1 mo
Current Experience

Adobe

Customer Success Account Manager

Apr 2024 – Present · 2 yrs 1 mo · Noida, Uttar Pradesh, India · Remote

Customer Relationship Management (CRM)Customer SuccessOrganizational Change Management

Cvent

3 roles

Senior Associate, Client Success

Jan 2022 – Feb 2024 · 2 yrs 1 mo

Senior Sales Associate

Promoted

Jan 2021 – Dec 2021 · 11 mos

Sales Associate

Jul 2018 – Dec 2020 · 2 yrs 5 mos

Adobe

Territory Account Manager

Jul 2017 – Mar 2018 · 8 mos · Noida, Uttar Pradesh, India

Wheebox

Sales and Operations

Jan 2017 – Jun 2017 · 5 mos · Gurugram, Haryana, India

Education

Dronacharya College of Engineering

Bachelor of Technology - BTech — Computer Science and Information Technology

Jan 2013 – Jan 2017

Laxman Public School

Jan 2009 – Jan 2013

Gyan Bharti School

Jan 1999 – Jan 2007

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