Pratyaksh Mishra

CEO

Kanpur Nagar, Uttar Pradesh, India4 yrs experience

Key Highlights

  • Proven expertise in data analysis and business insights.
  • Strong background in digital marketing and campaign management.
  • Recognized for fast-track growth from intern to manager.
Stackforce AI infers this person is a Digital Marketing and Business Analytics professional with a strong focus on SaaS and data-driven strategies.

Contact

Skills

Core Skills

Customer Success OperationsProcess OptimizationData AnalysisMarketing CampaignsMarketing StrategyBusiness DevelopmentData InterpretationBusiness AnalysisData VisualizationDigital Marketing

Other Skills

Advanced Data Analysis and InterpretationAnalytical SkillsAnalyticsBusiness InsightsCampaignsChatGPTCommunicationContent Creation and CopywritingContent StrategyCross-functional Team LeadershipCustomer Lifecycle ManagementCustomer LoyaltyData AnalyticsData QualityData Science

About

Greetings and welcome to my LinkedIn profile! 🌟 I am an ambitious and driven Business Analyst Trainee, adept at harnessing the power of data analysis, creative problem-solving, and fostering business expansion. Possessing a firm grasp of business analysis principles, acute attention to detail, and exceptional analytical acumen. πŸ’Ό Currently, I am a Business Analyst Trainee at Futurense Technologies, utilizing my expertise in data interpretation and strategic insights to optimize operational efficiency and enhance decision-making processes, contributing to company growth. πŸ“ˆ Recently, I completed a rewarding internship with Elewayte, demonstrating unwavering dedication to learning and honing my Python skills through hands-on projects, expanding my technical repertoire. 🐍 Notably, I held the role of Digital Marketing Executive at Digital Logics India, developing and implementing comprehensive digital marketing strategies, conducting meticulous market research, and creating engaging content for target audiences. πŸ’» Additionally, I gained valuable experience as Editor-in-Chief at Mackcoders and as a Digital Marketing Specialist at Rank Keywords Group, enhancing my marketing strategy, communication prowess, and business development acumen, exemplifying my commitment to multifaceted growth. πŸ“š Complementing my practical acumen, I hold a Master of Business Administration (MBA) degree in Business Analytics from Lovely Professional University, where I honed my expertise in data analytics, visualization techniques, and SQL proficiency. πŸŽ“ Moreover, I possess an array of skills acquired throughout my professional journey, including: ➀ Advanced Data Analysis and Interpretation ➀ Strategic Planning and Decision-making ➀ Market Research and Consumer Insights ➀ Python Programming and Automation ➀ Digital Marketing Strategy and Execution ➀ Content Creation and Copywriting ➀ Marketing Analytics and ROI Assessment ➀ Team Leadership and Collaboration Furthermore, I hold certifications in: ➀ Certified Business Analyst Professional (CBAP) βœ… ➀ Google Ads Certified βœ… ➀ HubSpot Inbound Marketing Certified βœ… When not engaged professionally, I stay updated on digital marketing trends, refining my skills through lifelong learning. I actively seek new opportunities to contribute to dynamic organizations. πŸ’ͺ Let's connect and explore collaboration potential! Feel free to reach out for business inquiries or exciting opportunities. 🀝 Looking forward to connecting with you and embarking on an exciting journey together! πŸš€

Experience

Springworks

2 roles

Customer Success Operations Manager

Promoted

Dec 2025 – Present Β· 3 mos

  • Leading Customer Success Operations with a focus on scalable processes, automation, and data-driven decision-making to improve customer experience and internal efficiency.
  • Responsibilities:
  • Own CS Ops strategy, process design, and operational governance.
  • Drive automation across onboarding, reporting, and customer workflows (Zapier, Slack, Redash, Excel, Tableau).
  • Build dashboards, health metrics, and exception logic to support proactive CS actions.
  • Partner with Product, Sales, and RevOps to optimize cross-functional workflows.
  • Lead and mentor the CS Ops team to ensure execution excellence and documentation discipline.
  • Highlights:
  • Designed automated CS Central Database (5000+ companies).
  • Built Customer Health Matrix & internal automation bots.
  • Recognized as Best Performer by leadership; fast-track growth from Intern to Manager.
Customer Success OperationsCustomer Lifecycle ManagementProcess OptimizationOperational StrategyWorkflow AutomationZapier+2

Customer Success Operations Specialist

Oct 2023 – Dec 2025 Β· 2 yrs 2 mos

Marketing CampaignsSoftware as a Service (SaaS)Performance MetricsData AnalysisDatabasesData Science+14

Futurense technologies

Business analyst trainee

Jun 2023 – Jul 2023 Β· 1 mo Β· Saket, Delhi, India Β· On-site

  • Results-oriented Business Analyst Trainee with a strong passion for data analysis, problem-solving, and driving business growth. Equipped with a solid foundation in business analysis principles, along with a keen eye for detail and excellent analytical skills. Committed to utilizing my expertise in data interpretation and strategic insights to optimize operational efficiency and enhance decision-making processes. Seeking opportunities to leverage my learnings from a 1-month experience at Futurence to contribute to a dynamic organization.
Microsoft ExcelData InterpretationSpreadsheetsMarketing CampaignsPerformance MetricsTableau+18

Elewayte

Project Intern

Jan 2023 – Mar 2023 Β· 2 mos Β· Bengaluru, Karnataka, India Β· Remote

  • I have successfully completed an internship program with Elewayte in association with Zintzotek from Jan-23 to Mar-23. During the internship, i have demonstrated a strong commitment to learning and developing my skills in the field of Python through hands-on projects.
Data InterpretationMarket ResearchMarketing CampaignsData VisualizationManagementPerformance Metrics+23

Digital logics india

Digital Marketing Executive

Nov 2021 – Nov 2022 Β· 1 yr Β· Kanpur, Uttar Pradesh, India Β· On-site

  • As a digital marketing executive, i had a broad range of responsibilities related to promoting a company's and their clients products or services online. I was responsible for developing and implementing digital marketing strategies, conducting market research to understand customer needs and preferences, and creating engaging content that resonates with our target audience. I was also in charge of managing social media accounts, analyzing data and metrics to measure the effectiveness of campaigns, and continuously optimizing our digital marketing efforts to achieve the best possible results. Additionally, i was responsible for managing budgets, collaborating with other teams within the company, and staying up-to-date with the latest digital marketing trends and technologies to ensure we were always ahead of the competition.
Microsoft ExcelMarket ResearchMarketing StrategyMarketing CampaignsManagementFacebook+22

Vbreathe square

Digital Marketing Executive

Sep 2020 – Jul 2021 Β· 10 mos Β· India

Market ResearchMarketing StrategyMarketing CampaignsManagementGoogle AnalyticsFacebook+17

Rank keywords group

Digital Marketing Specialist

Jan 2020 – Jul 2021 Β· 1 yr 6 mos Β· Kanpur, Uttar Pradesh, India

Marketing StrategyMarketing CampaignsManagementGoogle AnalyticsFacebookBusiness Development+16

Okjarvis

Founder and CEO

Jan 2019 – Jan 2025 Β· 6 yrs Β· India

  • I am Working since 2019 as a Digital Marketer
  • OkJarvis Founded and carried by Pratyaksh
  • Pratyaksh is a web developerΒ  and designer with an expertise on video editing and graphic designing.
Market ResearchWeb DesignMarketing StrategyMarketing CampaignsData VisualizationManagement+25

Education

Lovely Professional University

Master of Business Administration - MBA β€” Business analytics

Aug 2022 – Aug 2024

Chatrapati Sahuji Maharaj Kanpur University, Kanpur

Bachelor of Commerce - BCom (Honours)

Jan 2019 – Jan 2022

Rank Keywords

Digital marketing β€” E-Commerce/Electronic Commerce

Jan 2020 – Jan 2020

Stackforce found 100+ more professionals with Customer Success Operations & Process Optimization

Explore similar profiles based on matching skills and experience

Pratyaksh Mishra - CEO | Stackforce