Utkarsh Gupta

Business Development Executive

Bengaluru, Karnataka, India7 yrs 6 mos experience
Highly Stable

Key Highlights

  • Expert in growth hacking and strategic initiatives.
  • Successfully scaled a hybrid learning center in Vietnam.
  • Improved customer experience leading to significant revenue uplift.
Stackforce AI infers this person is a growth-focused strategist in the education sector.

Contact

Skills

Core Skills

Growth HackingStrategic InitiativesCustomer Lifecycle ManagementGrowth StrategiesCustomer RetentionCustomer ExperienceStrategy ConsultingCustomer Service

Other Skills

Analytical SkillsBusiness OperationsCommunity BuildingCounselingCourse DevelopmentCricketData AnalysisData VisualizationE-commerce GrowthGTM StrategyLeadershipLightroomMarket ExpansionMarket ResearchMicrosoft Excel

About

BrightCHAMPS leverages my expertise in growth hacking and strategic initiatives to drive impactful outcomes in the digital-first education space. My role involves contributing to scalable customer acquisition strategies, meaningful partnerships, and go-to-market campaigns that align with organizational goals. A graduate of BITS Pilani with a background in Electrical & Electronics Engineering, I bring an analytical mindset to my work. Passionate about enabling market expansion and customer success, I thrive in fast-paced environments where innovation and collaboration shape impactful results.

Experience

Brightchamps

Strategy & Growth

Oct 2020Oct 2025 · 5 yrs · Bengaluru, Karnataka, India · On-site

  • Driving 0→1 initiatives, business operations, and global expansion for K-12 live learning. Skilled in program management, GTM strategy, and cross-functional execution to deliver scalable outcomes.
  • Program Management & Market Expansion: Piloted and scaled a hybrid learning center in Vietnam, onboarding 800+ students in 6 months and building sustainable acquisition channels.
  • Business Operations & Process Design: Built automated funnels (email + WhatsApp) driving 25% of trial conversions, improving delivery timelines and boosting INR 7 Cr ARR.
  • GTM Strategy & E-commerce Growth: Launched a Shopify-based platform for course sales, diversifying offerings and generating INR 3 Cr ARR.
  • Customer Experience: Improved Trustpilot rating from 3.9 to 4.8, directly impacting retention and ARR uplift of INR 3.6 Cr.
  • Partnerships & Stakeholder Management: Forged collaborations with LEGO, Intuit, HBP, and global schools to expand portfolio, credibility, and market reach.
  • Community Building: Scaled parent & affiliate communities (3,000+ members, 500+ partners) to strengthen engagement and growth loops.
Program ManagementMarket ExpansionGTM StrategyCustomer ExperiencePartnershipsStakeholder Management+2

180 degrees consulting bits hyderabad

Consulting Director

Apr 2018Jul 2019 · 1 yr 3 mos · Greater Hyderabad Area

  • Completed two live projects, generating an impact on over 1k under priviledge people with a rating of 9.56/10.
  • Youth for Jobs : Spearheaded a deep market research on jobs for blind and developed an academic course which equips them with skills in demand.
  • Voice4Girls : Crafted pitches for tapping into Corporate Social Responsibility funds and optimized the resource usage.
Market ResearchProject ManagementResource OptimizationStrategy Consulting

Career crucible

Founding Member

Dec 2016Jul 2018 · 1 yr 7 mos · Greater Hyderabad Area

  • Developed a service for counselling aspirants of Engineering by connecting them to seniors studying in their desired college over a phone call.
  • Generated a revenue of 5L in first business cycle.
  • Led a team of 20 interns.
CounselingRevenue GenerationTeam LeadershipCustomer Service

Education

BITS Pilani, Hyderabad Campus

Bachelor of Engineering - BE — Electrical & Electronics Engineering

Jul 2016Jun 2020

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