Udit Garg

Product Manager

Delhi, India3 yrs 1 mo experience
Most Likely To Switch

Key Highlights

  • Led AI chatbot project, automating 80% of queries.
  • Improved reporting turnaround from 2 days to hours.
  • Facilitated Agile ceremonies for 30+ team members.
Stackforce AI infers this person is a Scrum Master with expertise in Agile methodologies and project delivery in the insurance sector.

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Skills

Core Skills

Agile Project ManagementScrum FacilitationProcess Optimization

Other Skills

C++CSSConfluenceFigmaHTMLJIRAKanbanLinuxMicrosoft ExcelMongoDBMySQLPHPPostgreSQLProduct Backlog ManagementProgram & Portfolio Management

About

I am a SAFe 6.0 Agilist and Certified Scrum Master with experience in driving end-to-end project delivery, fostering collaboration across teams, and enabling organizations to achieve faster, more efficient outcomes. Currently working at AVIZVA Infotech as a Scrum Master, I facilitate Agile ceremonies for cross-functional teams, manage product backlogs, and ensure alignment between business goals and technical execution. I have successfully led the delivery of an AI chatbot for a global insurance client, automating 80% of customer queries and reducing response times by 30%. Beyond delivery, I also managed an organization-wide Common Database initiative, improving data consistency and accelerating decision-making across departments. I have certifications like CSM, PMI-ACP, SAFe 6.0 Agilist, and Lean Six Sigma Black Belt, I bring both methodology expertise and a results-driven mindset. I’m passionate about creating high-performing teams, streamlining processes, and enabling businesses to adapt to changing priorities with agility. My background in Computer Science Engineering and hands-on exposure to product development (mobile and web platforms) also allow me to bridge the gap between technology and business effectively. Core Skills: Agile Project Management | Scrum Facilitation | Program & Portfolio Management | Stakeholder Collaboration | Product Backlog Management | Process Optimization | Team Leadership | SDLC | JIRA | Confluence | Figma 📌 I am actively open to opportunities as a Scrum Master, Project Manager, Program Manager, or Agile Practitioner where I can contribute to driving impactful delivery and organizational transformation.

Experience

Avizva

2 roles

Scrum Master | Product

Jul 2024Present · 1 yr 8 mos

  • Facilitated Agile ceremonies for 30+ cross-functional team members (Sprint Planning, Daily Stand-Ups, Grooming, Retrospectives, and SoS), fostering transparency and improving sprint predictability by 20%.
  • Led Agile delivery of an AI-powered chatbot for a global insurance client, overseeing the entire lifecycle from backlog prioritization to release. Partnered with product owners to define user stories using BDD practices, collaborated with UX designers to craft intuitive conversational flows, and coordinated with development teams adopting TDD for higher code quality. The chatbot automated 80% of customer queries, reduced response time by 30%, and significantly improved customer satisfaction.
  • Managed an organization-wide Common Database initiative, aligning data needs across multiple departments and cutting reporting turnaround time from 2 days to a few hours.
  • Directed a UI/UX team responsible for building reusable design components for healthcare products, reducing design and development effort per sprint and ensuring consistent user experience across solutions.
  • Collaborated with stakeholders to refine requirements into user stories and applied User Story Mapping to maintain a prioritized backlog, ensuring 95% of planned features were delivered on schedule and aligned with evolving business goals.
Agile Project ManagementScrum FacilitationProgram & Portfolio ManagementStakeholder CollaborationProduct Backlog ManagementProcess Optimization+5

Intern

Jan 2024Jun 2024 · 5 mos

Thotnr consulting

Software Engineer Intern

Jun 2023Jul 2023 · 1 mo

The fashion hub, jiit

Management Head

Jan 2023Jan 2024 · 1 yr

The dance hub, jiit

Head Coordinator

Aug 2022Aug 2023 · 1 yr

Education

Jaypee Institute Of Information Technology

Bachelor of Technology - BTech — Computer Science Engineering

Jan 2020Jan 2024

NextLeap

Product Management Fellowship — Product management

Nov 2024Jan 2025

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