Dec 2022 – Aug 2023 · 8 mos

Jun 2022 – Dec 2022 · 6 mos

• Give clear, challenging objectives and targets for your team
• Meet and where possible exceed all company and individual financial targets
• Regularly listen to calls and provide telephone coaching with the support of the Sales Development coach, ensuring the team are reaching their coaching targets
• Produce when required team stats on conversion calls, revenue and where applicable take action to improve any areas of concern
• Work with the management team to reduce errors and take appropriate action where necessary
• Responsibility for supplying the Sales team with all necessary information in connection with any changes

Feb 2022 – Jul 2022 · 5 mos

• Meet and exceed sales targets.
• Successfully create a business from new and existing customer accounts.
• Report and present Inside Sales progress and updates
• Manage email and telephonic communication with prospective clients
• Learn and maintain in-depth knowledge of products, industry trends, and competition.
• Build rapport and establish long-term relationships with customers.
• Work closely with the Sales and Marketing (Digital) team in planning for campaigns
• Ability to gather and use data to inform decision-making and persuade others.

Oct 2019 – Jan 2022 · 2 yrs 3 mos · Bengaluru Area, India

• New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line with team/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline
• Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback
• Key Account Management
• New account development
• Operations and Reporting
• Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction

Nov 2017 – Sep 2019 · 1 yr 10 mos · Bengaluru, Karnataka, India · On-site

• Sales & Operations
• Interface with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications across the globe
• Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
• Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Student Experience Manager in order to optimize lead closure
• To develop and maintain a positive working relationship with the students from countries all over the world

Sep 2016 – Oct 2017 · 1 yr 1 mo · Bengaluru Area, India

• Identify decision makers within targeted leads to begin sales process.
• Maintain and expand the company's database of prospects.
• Ensure follow-up by passing leads to Account Manager with calls-to- action, dates, complete Profile information, sources and so on.
• Set up and deliver sales presentations, product/services demonstration and other sales action.
• Achieving and exceeding the sales target on a continuous basis.
• Responsible for business development through sales.
• Meeting, presenting, counseling and convincing.
• Relationship management.