Nov 2022 – Jun 2023 · 7 mos · Bengaluru, Karnataka, India

Dec 2020 – Nov 2022 · 1 yr 11 mos · Bengaluru, Karnataka, India

Oct 2019 – Dec 2020 · 1 yr 2 mos · Bengaluru Area, India

• Lead the product at Quick Ride
• Revamped the entire carpooling app both from rider's and ride giver's perspective to make carpooling more easy and useful
• Introduced several new features across the carpooling funnel to improve rider conversions by 12%
• Ideated, Built and Launched 3 new revenue generating initiatives during Covid-19 to diversify further with the same vision of helping users Share.Save.Smile:
• Quick Jobs (A P2P Referral Network)
• Taxi Pool (A P2P Ride sharing via Taxi)
• Bazaary ( A P2P Goods Sale/Rental Market place)

May 2018 – Sep 2019 · 1 yr 4 mos · Bengaluru Area, India

• Took up this role at Melorra as a challenge to build a brand through technology
• Owned end to end frontend ecommerce product experience
• Revamped the entire ecommerce shopping experience with a goal to convey the
• key brand propositions better and build a trusted brand and in turn improve the conversion rates
• Improved Conversions by 80%+

Jun 2016 – May 2018 · 1 yr 11 mos · Bengaluru Area, India

• Web App Team (Olalite App):
• Have been instrumental in launching Olalite App on Google Play store and celebrated a 30% growth week on week since launch - reached 500K installs in first 3 months with an average app store rating of 4.3.
• Have successfully proven our hypothesis that Olalite App is for non-tech savvy users with low end devices from Tier 2, Tier 3 markets by analysing our userbase and witnessing a demand/growth from these segments.
• Worked on 15+ product features that impact customer app experience and drove better demand funnel conversion & user engagement metrics
• Ola Care Team:
• I have built 40+ product features that enhance the customer support experience at Ola across all channels Call/App/IVR/Social. Metrics moved: Reduction in Calls per Bookings & Call handling time, Improved CSATs.

May 2014 – Jun 2016 · 2 yrs 1 mo

• Solely responsible for all product development on Salesforce Cloud CRM Platform at Flipkart.
• Products built:
• End to End Seller Onboarding CRM
• CRM for Product Listing Ad Sales Agencies
• CRM for Brand Ad Sales Team
• CRM & Order Management tool for Corporate Sales Team
• CRM for Seller Account Managers

May 2013 – Apr 2014 · 11 mos

• 1. Played a key role in enhancing the B2B business operations @ Flipkart. From Sales Operations to Order Processing to Customer Support to Finance, fine-tuned the entire flow from cradle to grave. This in-fact helped reduce the B2B delivery TATs from 15 business days to less than 7 business days.
• 2. Solely setup a CRM in 3 months using Salesforce Cloud that helped automate the entire Flipkart's B2B Division business process.
• 3. Setup a Support Desk & Team and defined its entire process with a key motto to reduce post-sale support burden off Sales Teams. Lead the support team and ensured customer delight at the end of the day.

Jun 2009 – May 2011 · 1 yr 11 mos

• Co-Founder at Colon K, a customised event merchandising company!
• 1) Lead the Marketing & Sales Function and was solely responsible for driving & achieving revenue targets.
• 2) Worked to create a brand visibility among college & corporate target audience and was responsible for setting up & end to end online/offline sales process.
• 3) Developed various channels of lead generation, set up a college ambassador program that generated a continuous stream of leads from 40+ colleges.
• 4) Activated growth through social media & digital marketing.

Jul 2008 – Dec 2008 · 5 mos

• Project done: Benchmarking and Performance Analysis of Net-backup Operations Manager, 6.5.3
• Description: This is a project undertaken during my 6; This project involved working on SQL reports used by the product and optimizing them for better performance and efficient usage of the processor. It also involved designing tools for generation of test data into a database file and to check the performance of any SQL query on it. The technologies on which I worked here are Core Java, JDBC, MySQL and UNIX.