Jingjing Zhong

Co-Founder

Singapore, Singapore10 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Ex-investment banker with startup experience
Achieved significant revenue growth in B2C sector
Expert in customer retention strategies

Stackforce AI infers this person is a B2C startup operator with a strong focus on business strategy and customer experience.

Contact

Skills

Core Skills

Business StrategyDigital MarketingSalesCustomer Experience ManagementFinancial Modeling

Other Skills

BrandingBusiness DevelopmentBusiness Process ImprovementCorporate FinanceCustomer ServiceData AnalysisDue DiligenceEvent PlanningLeadershipManagementMicrosoft ExcelMicrosoft OfficeMicrosoft WordNew Business DevelopmentPowerPoint

About

As an ex-investment banker turned startup operator, I am passionate about using technology and talent to transform traditional tangible businesses like cleaning, F&B, and beyond. I believe that by bringing together people, processes, and technology, we can create something truly impactful to the world. During my free time, I organize professional and social events for the Berkeley Club of Singapore, the most active alumni club in Singapore. If you're interested in connecting, feel free to reach out for coffee.

Experience

Superbench

Co-Founder

Aug 2023 – Present · 2 yrs 7 mos · Singapore · On-site

AI operator for B2C service businesses.

Tablepointer

Chief Operating Officer

Jan 2023 – May 2023 · 4 mos · Singapore

Implemented OKR in 2 months, then realized I wanted to start my own company. Thanks Jason and Steve for the short ride!

Helpling

2 roles

Managing Director

Promoted

Jul 2021 – Dec 2022 · 1 yr 5 mos · Singapore

1-30m Annual Recurring Revenue in 4.5 years. Led the marketing team and went through 2 rounds of rebranding and reorg. Learned a ton!

Business StrategyDigital MarketingManagementData AnalysisBranding

Head Of Operations

Jul 2018 – Jun 2021 · 2 yrs 11 mos · Singapore

Sourced and closed 50+ platform partners. Fixed customer retention from 60% to ~94%

SalesNew Business DevelopmentCustomer Experience ManagementBusiness Process Improvement

Houlihan lokey

2 roles

Financial Analyst

Promoted

Nov 2017 – Jun 2018 · 7 mos

Capital Markets/ Leveraged finance
Assisted M&A and debt transactions across infrastructure, industrial, software, and gaming industry (arranged >$4bn committed financing)

Financial Analyst

Jul 2016 – Nov 2017 · 1 yr 4 mos

Financial Advisory Service - Technology
Performed tax and financial reporting valuation analyses for fast-casual restaurants, education services, SaaS, PaaS, and telecommunication equipment and services
Performed buy-side due diligence for fast-casual restaurants, furniture manufacturer, apparel and SaaS clients
Co-authored private cost of capital and blockchain papers for internal use; provided weekly TMT M&A and IPO news run to the team

Two hats consulting, llc

Data Analysis Intern

Jun 2015 – Aug 2015 · 2 mos · Berkeley

Proposed a marketing campaign for a client based on regression analysis reports, result in a 20%+ revenue increase
Increased company website click-through rate, Yelp user views, and introduction appointments using data analysis results
Optimized blog posts and newsletters with the latest trend

Financial ModelingDue Diligence

Dinxiang investment

Private Equity Intern

Dec 2014 – Jan 2015 · 1 mo · Chengdu, Sichuan, China

Conducted in-depth market research and evaluated the potential target firm
Assisted in writing a buyout proposal including LBO analysis
Coordinated financial and operational due diligence conferences with target companies

Tulchin entertainment/ harris tulchin & associates

Intern

Apr 2014 – Aug 2014 · 4 mos · Santa Monica

Created Systematic Accounting Recording System (SARS) in excel to ensure the accuracy of accounting reports for the firm
Evaluated and presented 30+ film scripts for storytelling, budgeting, marketing potential, and actor/actress selecting.