Jun 2015 – Apr 2025 · 9 yrs 10 mos · Hyderabad Area, India

• Result-oriented professional with rich experience in General Administration, Facility Management, and Operations Management.
• Specialties: An expert in managing general administration functions; facility management involving maintenance, housekeeping, , asset management; stationery, stores and accounting; contract management and vendor development and management of crisis and various emergencies like fire etc.
• Responsible for day to day operations at the facility, nodal contact for operational issues, and review of
• Vendor performance with Initiate remedy for the facilities operations during the shift.
• Handling Transport and Travel desk.
• Joining formalities of new joiness (ID cards, Business cards, seat allocation, welcome lunch etc)
• Management of Cafeteria and cafeteria vendors
• Handling Hotel & Guest House Bookings for the New Joinees, Visiting employees as per the eligibility.
• Work closely with facilities & Vendor in preparing work orders and Purchase orders to ensure that all the complaints norms of the company are Adhered to while working at the premises.
• Certifying all the Hotel & Guest House bills, taking the necessary Approvals and ensure payments are done in time.
• Ensure planning and execution of all preparation required for Conferences/Meetings/Events as well as VIP visits scheduled.
• Management of Keys & cubicles
• processing of Business cards
• Stationary Management

Aug 2011 – May 2015 · 3 yrs 9 mos

• Diffusing the situations for handling travel issues
• Independent handling Customer's of US travel services
• Follow up for payment processing of client.
• Prepares Weekly Report of after Sales Request and submit same to US.
• Product promotions related all travel services including travel insurance.
• Negotiated with the consolidator's / airlines for group and best fares.
• Independently make the reservations on GDS Amadeus & Sabre.
• Continuously follow up with Team member's to make smooth service
• between Agent and Customer's.

Mar 2008 – Jul 2011 · 3 yrs 4 mos · Hyderabad Area, India

• Handling the situations for International travel Packages.
• Attending call's handling International Tour Packages of sub agents.
• Making hotel's and transport reservations.
• Maintains constant liaison with and builds strong rapport with local suppliers.
• Produces accurate airport arrival notices and arranges pick up with Driver.