Abhishek Tyagi

Customer Success Manager

Piraeus, Attiki, Greece6 yrs 2 mos experience

Highly Stable

Key Highlights

Expertise in fine dining and guest personalization.
Proven track record in exceeding guest expectations.
Strong background in itinerary planning and group travel.

Stackforce AI infers this person is a hospitality professional with expertise in guest services and fine dining.

Contact

Skills

Core Skills

Guest SatisfactionFine Dining ServiceCustomer ServiceWine And Spirits KnowledgeItinerary PlanningGroup Tour Planning And Execution

Other Skills

Attention to DetailCan Work AloneCateringCustomer Relationship Management (CRM)Customer SatisfactionDestination KnowledgeEnglishFluent in EnglishGuest PersonalizationGuest RelationsHard workerHospitality IndustryHospitality ManagementInventory ManagementMICROS

About

Completed B.SC in hotel management (2013-2016).

Experience

The ritz-carlton yacht collection

2 roles

In Suite Dining Supervisor

Feb 2025 – Present · 1 yr 1 mo · United States · On-site

In Suite Dining Supervisor

Jul 2024 – Nov 2024 · 4 mos · Athens, Attiki, Greece · On-site

Leading Suite Dining Operations aboard the Ritz Carlton Yacht Collection ensuring an elevated and seamless in Suite experience. Expertise in fine dining service, guest personalisation and team management. Committed to exceeding guest expectations through impeccable service and attention to detail in a world-class luxury setting.
With a strong focus on guest satisfaction, efficiency and attention to detail, I strive to create bespoke dining experiences tailored to individual preferences. I take pride in upholding the Ritz-Carlton Gold standards and exceeding guest expectation s at every touchpoint.

Fine Dining ServiceGuest PersonalizationTeam ManagementGuest SatisfactionAttention to Detail

The ritz-carlton, dubai international financial centre

Bartender

Feb 2021 – Mar 2024 · 3 yrs 1 mo · United Arab Emirates · On-site

As a Bartender in In Room Dining, I provided customer beverage experience to hotel guests, ensuring high-quality service and time delivery. My responsibilities included crafting cocktails, serving premium wines and spirits, handling in room dining orders and maintaining inventory. with strong attention to detail and a passion for hospitality, I ensured that every guest received a top-tier in-room bar experience.

CateringWine and Spirits KnowledgeUpselling and Suggestive SellingInventory ManagementSpeed and EfficiencyCustomer Service

The ritz-carlton hotel company, l.l.c.

Food Server

Sep 2018 – Feb 2021 · 2 yrs 5 mos · DIFC DUBAI · On-site

As a Food Server, I provided exceptional guest service by ensuring prompt and professional service. My role included taking orders, delivering food and beverages, maintaining cleanliness and ensuring guest satisfaction.

Customer ServiceGuest RelationsFine Dining ServiceTable Set Up and EtiquetteMICROSMenu Knowledge+2

Paras holidays pvt. ltd.

Tour Operator

Dec 2016 – Aug 2017 · 8 mos · karol bagh ( New Delhi ) · On-site

"Experienced Tour Operator Specialising in Group Travel. Skilled in Itinerary Planning, Vendor negotiation, managed end to end travel".

Customer SatisfactionItinerary PlanningTour Package DevelopmentDestination KnowledgeGroup Tour Planning and Execution

Shangri-la hotel eros (new delhi)

Trainee

Jul 2014 – Oct 2014 · 3 mos · connaught place · On-site

Completed comprehensive training across all four major department. Gained hands-on experience in guest relations, dining service and kitchen operations.
As a Trainee, I gained cross functional experience in all departments. I developed skills in guest service, rooms management, food and beverage operations. This hands-on training helped me understand the importance of team work, attention to detail and providing excellent customer experiences in the hospitality industry.

Customer Satisfaction