Antony Joseph

Operations Associate

Coimbatore, Tamil Nadu, India2 yrs 9 mos experience

Key Highlights

  • Exceeded sales targets by up to 25%
  • Enhanced customer satisfaction by 30%
  • Managed onboarding for over 50 new hires
Stackforce AI infers this person is a Customer Service and Sales Professional with experience in Telecommunications and Fintech.

Contact

Skills

Core Skills

OnboardingCustomer ServiceSalesCustomer SupportRestaurant Management

Other Skills

Inside SalesTelesalesCorporate Social ResponsibilityBilling ProcessAutoCADSQLPaperworkReport WritingInventory ManagementCulinary ManagementPost-Sales SupportProcurementEnglishTechnical SupportCustomer Service Representatives

About

Customer service and sales professional with over 3 years of diverse experience in telecommunications, fintech, hospitality, and software services. Proven track record of exceeding sales targets by up to 25% and enhancing customer satisfaction by 30%. Skilled in telesales, onboarding, digital marketing, client relationship management, and business software tools including Tally ERP 9, Microsoft BI, and CRM platforms like Zoho and Salesforce. Adept at driving revenue growth, improving operational efficiency, and building strong client partnerships.

Experience

Codeyati software solutions

Onboarding Executive

Jun 2024May 2025 · 11 mos · Coimbatore, Tamil Nadu, India · Remote

  • Conducted 50+ interviews for skilled positions, reduced time to hire by 20%.
  • Managed onboarding for 50+ new hires, improving training efficiency by 15%.
Inside SalesTelesalesOnboardingCustomer Service

Behtar technology pvt ltd (lokal app)

Customer Support Representative

Jul 2023May 2024 · 10 mos · Remote

  • Closed B2B sales deals with HR Managers from 40+ companies.
  • Increased client conversion rate by 18% through consultative selling.
Inside SalesCorporate Social ResponsibilitySalesCustomer Support

Madras café coonoor, india

Restaurant Manager

Feb 2023Jun 2023 · 4 mos · Coonoor, Tamil Nadu, India · On-site

  • Supervised 8 staff members and improved service delivery speed by 20%.
  • Managed daily operations, procurement, and cash handling worth 50k/day.
Corporate Social ResponsibilityBilling ProcessRestaurant ManagementCustomer Service

Dssc coonoor, india

Clerk

Oct 2022Jan 2023 · 3 mos · Coonoor, Tamil Nadu, India · On-site

  • Complied daily reports, maintaining 100% accuracy in documentation.
  • Managed daily inventory records for 500+ army personal households.
Corporate Social ResponsibilityAutoCAD

Reliance jiofiber

Customer Service Representative

Apr 2022Sep 2022 · 5 mos · Remote

  • Resolved 95% of customer queries within SLA, boosting satisfaction ratings.
  • Handled 50+ calls/day in English and regional language.
Corporate Social ResponsibilityCustomer SupportCustomer Service

Education

Vivekananda

Certification

Jan 2021Dec 2021

St. Antony's High School

High School Diploma

Jan 2016Dec 2016

St. Antony's High School

High School Diploma

Jan 2014Dec 2014

Bharathiar University

Bachelor of Arts - BA

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