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Silpa S Shanmughan

Business Development Executive

Leicester, England, United Kingdom3 yrs 2 mos experience
Highly Stable

Key Highlights

  • Proven track record in driving revenue growth.
  • Expertise in building long-lasting client relationships.
  • Skilled in developing tailored financial solutions.
Stackforce AI infers this person is a Fintech Business Development Specialist with a focus on client relationship management.

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Skills

Core Skills

Business DevelopmentCustomer Retention

Other Skills

Cross-sellingCustomer ServiceEnglishOnboardingProduct SpecialistsRelationship ManagementSales Revenue Forecasting

About

As an experienced business development personnel in the fintech industry, I have had the privilege of working with many clients from diverse sectors, including manufacturing, retail, e-commerce, start-ups, and more. Throughout my career, I have developed a deep understanding of the financial services landscape, leveraging my expertise to drive revenue growth and exceed sales targets. With a focus on building strong, long-lasting relationships, I work collaboratively with clients to identify their unique challenges and craft tailored solutions that address their specific needs. Whether it's developing innovative payment solutions, optimizing cash management, or streamlining expense operations, I pride myself on delivering tangible business value for my clients. With a track record of exceeding expectations and delivering results, I thrive in fast-paced, dynamic environments where I can drive meaningful change and make a real impact.

Experience

Open financial technologies

3 roles

Product experience and Growth specialist

Jun 2021Apr 2023 · 1 yr 10 mos

Growth Specialist

Promoted

Jun 2020Aug 2023 · 3 yrs 2 mos

  • 1. Onboarding, nurturing, and expanding relationships with key merchants to generate significant revenue for the Open.Money platform
  • 2. Cross-selling value-added services such as Current Account, Payroll, Expense Management, and Capital to existing merchants
  • 3. Developing and maintaining accurate sales revenue forecasts and managing quota funnels
  • 4. Building effective relationships with internal stakeholders to drive additional value and expertise
  • Staying up-to-date with the latest industry knowledge in order to contribute to product development and enhance customer experience
  • 5. Providing excellent customer service and support to ensure client satisfaction and long-term accounts
OnboardingCustomer ServiceSales Revenue ForecastingCross-sellingRelationship ManagementBusiness Development+1

Business Development Executive

Jun 2020Jun 2021 · 1 yr

Education

De Montfort University

Master of Science - MSc — International business and marketing

Sep 2023Sep 2024

APJ Abdul Kalam Technological University

Master of Business Administration - MBA — marketing and finance

Jan 2018Jan 2020

University of Kerala

Bachelor of Business Administration - BBA

Jun 2015May 2018

Kerala Board of Public Examination (KBPE)

Higher secondary — Commerce

Jul 2013Mar 2015

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