Oct 2020 – Jul 2022 · 1 yr 9 mos

Jan 2018 – Sep 2020 · 2 yrs 8 mos

• Works in multiple areas of Payments business & Operations. Managing Interface with Banks and Payment Gateways from strategic relationship building as well as, handling end to end payments business & operations. Develop different models and frameworks which fit the business model. Initiate a different payment operation model which helps the business in both Sale & Refunds for the end users.

Jul 2016 – Dec 2017 · 1 yr 5 mos

• Works in multiple areas of payments & Fraud investigation, Risk operations, Investigation of E-commerce transaction including security.
• Credit control valuations & also responsible for minimizing the cost to Flipkart.com from Fraud losses & maximizing the acceptance of Non-Fraudulent Transaction
• Tracked the Banks’ performance on operational queries and organized a monthly discussion on performance improvement with Banks.

Jul 2015 – Jun 2016 · 11 mos

• Fraud Investigation & Risk Management.
• Handling Claims, Dispute investigation & validate the MIS for all payment gateway for the live transaction.
• Handled a team in managing operational payment & Fraud issues with all the major Banks in India

May 2014 – Jun 2015 · 1 yr 1 mo

• Payments & Risk Analytic for E commerce transaction
• Handling Claims, Dispute investigation & validate the MIS for all payment gateway for live transaction.

Sep 2013 – Dec 2013 · 3 mos · Bengaluru Area, India

• Title: Iedustore (ERP) Environment: Windows 7/ XP
• Description: The project aimed at representing various schools at a single-platform where entire school related data, right from giving assignments, scheduling classes, and many more school related activities can be performed. Each user has been given a personal web space where communication between principals, teachers, students and parents can take place. Modules & features are being added to the application every day.The key features of the platform are:
• Add Bulk Student Data - where data of as many as 3000 students could be uploaded at once.
• Campaign - where people are told about Globalshiksha.com products by recommending those products under the campaign .
• Responsibilities:
• Served as a Test Engineer and wrote & executing the Test Cases
• Performed Regression Testing for understanding the dependencies of new modules with existing modules.
• Tests products in different system to check its performance

Jul 2012 – Apr 2013 · 9 mos · Bengaluru Area, India