Shayka Sami

Operations Associate

Mumbai, Maharashtra, India12 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led recruitment for over 200 professionals globally.
  • Reduced time-to-fill by 30% through innovative strategies.
  • Enhanced candidate experience with a 25% increase in positive feedback.
Stackforce AI infers this person is a BPO recruitment specialist with expertise in global talent acquisition and strategic workforce planning.

Contact

Skills

Core Skills

Full-cycle Recruitment StrategyWorkforce Planning & Talent AlignmentStakeholder Relationship ManagementRecruitment Strategy DevelopmentRecruitment Process ManagementTalent AcquisitionIt HiringIt RecruitmentHr Generalist

Other Skills

Stakeholder ManagementRecruitmentCorporate RecruitingGlobal Talent AcquisitionClient Relationship StrengtheningApplication Tracking SystemUS/UK RecruitmentEmployee ExperienceWorkforce ManagementLeadership HiringEmployee ManagementCompliance ManagementInternal AuditsMass HiringEmployee Engagement

About

As a seasoned talent acquisition professional, I specialize in building high-performing recruitment teams and driving strategic workforce planning for global organizations. At QX Global Group—a leading Business Process Outsourcing (BPO) company dedicated to transforming businesses through Smart Resourcing, Process Optimization, and Intelligent Automation—I lead a dynamic team of recruiters committed to attracting and hiring exceptional talent worldwide. With a mission to make QX a global talent magnet, I collaborate closely with Business Unit leaders to align recruitment strategies with organizational goals, ensuring an outstanding candidate experience at every step of the hiring process. My expertise lies in leveraging innovative sourcing methods, optimizing recruitment workflows, and fostering long-term relationships with top-tier talent.

Experience

Qx global group

3 roles

Assistant Manager

Promoted

Feb 2024Present · 2 yrs 1 mo · Hybrid

  • Talent Acquisition Lead
  • QX Global Group
  • Date – Present
  • Strategic Recruitment Leadership: Spearhead end-to-end recruitment efforts for mid-to-large enterprises, accountancy firms, and staffing companies, ensuring alignment with organizational objectives.
  • Workforce Planning: Partner with Business Unit heads to develop and execute comprehensive workforce plans, addressing both immediate and long-term talent needs.
  • Candidate Experience Excellence: Design and implement processes that prioritize a seamless and engaging experience for candidates and hiring managers alike.
  • Applicant Tracking System Optimization: Utilize the Applicant Tracking System (Talent Now) to maintain up-to-date candidate data and streamline the recruitment lifecycle.
  • Full-Cycle Recruiting: Apply extensive knowledge of sourcing, screening, and interviewing techniques to fill critical positions efficiently while maintaining high-quality standards.
  • Stakeholder Collaboration: Ensure proactive communication with all stakeholders, fostering trust and transparency throughout the recruitment process.
  • Key Skills
  • Full-Cycle Recruitment Strategy
  • Workforce Planning & Talent Alignment
  • Applicant Tracking System (ATS) Management
  • Employer Branding & Candidate Engagement
  • Stakeholder Relationship Management
  • Process Optimization & Compliance
  • Achievements
  • Reduced time-to-fill for key roles by 30% through innovative sourcing strategies and process improvements.
  • Enhanced candidate experience by implementing new communication protocols, resulting in a 25% increase in positive feedback.
  • Successfully led the hiring of over 200 professionals across diverse geographies, contributing to QX’s global growth.
  • Successfully led multiple projects, ensuring timely delivery and exceeding client expectations.
  • Improved team productivity by implementing streamlined processes and enhanced communication channels.
  • Contributed to a 20% increase in operational efficiency by identifying and addressing process bottlenecks.
Stakeholder ManagementRecruitmentCorporate RecruitingGlobal Talent AcquisitionClient Relationship StrengtheningApplication Tracking System+14

Human Resources Team Lead

Aug 2023Feb 2024 · 6 mos · Hybrid

  • Managed a team of 10 recruiters, providing guidance, support, and performance feedback to ensure targets were met.
  • Developed and implemented recruitment strategies that improved candidate quality and reduced time-to-hire.
  • Collaborated with hiring managers to understand staffing needs and align recruitment efforts with organizational goals.
  • Sourced candidates through various channels, including job boards, social media, and networking events, resulting in an increase in qualified applicants.
  • Conducted interviews and assessments, ensuring a fair and unbiased selection process.
  • Tracked recruitment metrics and provided regular reports to senior management, using data to drive continuous improvement.
  • Enhanced employer branding by promoting the company culture and values, attracting top talent.
  • Ensured compliance with all relevant laws and regulations, including EEO and data protection laws.
  • Provided training and development opportunities for the recruitment team, leading to improvement in team performance.
  • Key Achievements
  • Successfully reduced the average time-to-hire.
  • Increased the offer acceptance rate through improved candidate engagement and communication.
  • Implemented a new applicant tracking system that streamlined the recruitment process and improved efficiency.
Stakeholder ManagementRecruitmentLeadership HiringInternal AuditsMass HiringEmployee Engagement+4

Senior Executive Human Resources

May 2022Aug 2023 · 1 yr 3 mos · Hybrid

  • Hiring for FP&A profile.
  • Responsible for EDM in the TalentNow. Responsible for HR round of interview.
  • Responsible for Initiating BGV and Audit process for selected candidates.
  • Responsible for offer letter generation. Preparing HR dashboard reports on weekly basis.
  • Responsible for CTC negotiation to till onboarding.
  • Taking feedback from selected new joiners after 1 month on their joining.
  • Working on streamlining the process by taking daily meetings with Sourcing and Business.
Stakeholder ManagementVendor ManagementRecruitmentLeadership HiringInternal AuditsMass Hiring+4

Accenture in india

Talent Acquisition Executive

Mar 2021Apr 2022 · 1 yr 1 mo · India

  • working with Talent Acquisition team for Accenture on contract.
Stakeholder ManagementRecruitmentLeadership HiringMass HiringEmployee EngagementNiche Hiring+3

Whitehat jr

Human Resources Executive

Sep 2020Mar 2021 · 6 mos

  • IT HIRING, CODING TEACHERS HIRING
RecruitmentLeadership HiringMass HiringEmployee EngagementNiche HiringSourcing+1

Epicenter

Human Resources Specialist

Mar 2019Mar 2020 · 1 yr · India

  • Recruiting, Orientation, Onboarding, Bulk Hiring, Lateral Hiring, IT Hiring.
Stakeholder ManagementRecruitmentLeadership HiringMass HiringEmployee EngagementNiche Hiring+3

Wisdom it solutions

Human Resources Administrative Specialist

Nov 2015Dec 2016 · 1 yr 1 mo · Dubai, United Arab Emirates

  • IT HIRING, GENERALIST PROFILE, RECRUITMENT , END TO END HANDLE HR PROFILE.
RecruitmentLeadership HiringMass HiringEmployee EngagementNiche HiringSourcing+1

Infosys

Senior Executive Human Resources

Dec 2010Jun 2014 · 3 yrs 6 mos · India

  • HR GENERALIST AND IT RECRUITMENT
Stakeholder ManagementRecruitmentLeadership HiringMass HiringEmployee EngagementNiche Hiring+3

Oceans connect (i) pvt ltd

Customer Care Associate

Feb 2009Apr 2010 · 1 yr 2 mos · India

  • Customer Care Executive

Education

Middlearth Hr

Certified compensation and Benefits Manager

Nov 2021Feb 2022

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