Swati Kapoor

Product Manager

Bengaluru, Karnataka, India4 yrs 8 mos experience

Key Highlights

  • Expert in driving digital transformation in MSME lending.
  • Proven track record in product management and strategy.
  • Skilled in optimizing customer acquisition and experience.
Stackforce AI infers this person is a Fintech Product Manager with expertise in digital transformation and customer experience optimization.

Contact

Skills

Core Skills

Product ManagementProduct StrategyDigital StrategyMarketingSalesCompetitive AnalysisStrategy

Other Skills

Agile MethodologiesTeam ManagementProduct LeadershipCustomer Experience OptimizationStakeholder ManagementCommunicationMarket ResearchHuman Resources (HR)Marketing ManagementProfessional CommunicationInterpersonal SkillsProblem SolvingRoot Cause Problem SolvingProject ManagementRetention Strategies

About

I didn’t start out in product - I started out in code. From writing backend logic at Infosys to managing end-to-end lending journeys at Muthoot Fincorp One, my career has been about connecting the dots between users, tech, and business outcomes. Over the last few years, I’ve worked across unsecured lending, co-lending, and digital onboarding - building products that directly impact how customers access credit. I’ve led everything from zero-to-one product builds to API integrations, collaborating with credit, ops, compliance, and tech to make it happen. I also don’t shy away from rolling up my sleeves for UAT, edge case testing, or solving production fire drills. What keeps me going? The thrill of untangling complexity, designing flows that make sense, and pushing features that actually get used. Currently building at the intersection of financial inclusion and digital innovation.

Experience

Muthoot fincorp one

Product Manager

Mar 2025Present · 1 yr · Bengaluru, Karnataka, India

Product ManagementProduct Strategy

Iifl finance

Associate Product Manager

May 2023Mar 2025 · 1 yr 10 mos · Bengaluru, Karnataka, India · On-site

  • Unsecured Business Lending | Digital Finance | Customer Acquisition Strategy | Stakeholder Management | Customer Experience Optimization
Digital StrategyProduct ManagementAgile MethodologiesProduct StrategyTeam ManagementProduct Leadership

Patanjali foods - ruchi soya

Summer Internship

May 2022Jul 2022 · 2 mos · Lucknow, Uttar Pradesh, India

MarketingSalesCommunicationMarket ResearchHuman Resources (HR)Strategy

People business consulting

Sales And Marketing Intern

Jul 2021Sep 2021 · 2 mos

  • .
Competitive AnalysisHuman Resources (HR)Strategy

Infosys

2 roles

System Engineer

Feb 2020Jul 2021 · 1 yr 5 mos

  • SAP Security
Strategy

System Engineer Trainee

Sep 2019Feb 2020 · 5 mos

Strategy

Indian institute of remote sensing (iirs), indian space research organization (isro)

Summer Intern

May 2018Jun 2018 · 1 mo · Dehradun, Uttarakhand, India

  • Publishing of Geospatial Datasets using a Geoinformatics System - Geonetwork
Strategy

Education

FORE School of Management, New Delhi

PGDM — Marketing and International Business

Jan 2021Jan 2023

Frankfurt School of Finance & Management

Certification of International Immersion Programme in International Business — International Business

Jul 2022Jul 2022

DIT UNIVERSITY

Bachelor’s Degree — Computer Science Engineering

Jan 2015Jan 2019

St. Fidelis College, Lucknow

Physics

Jan 2001Jan 2015

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