Apr 2022 – Jan 2023 · 9 mos · Chennai, Tamil Nadu, India · On-site

May 2016 – Apr 2022 · 5 yrs 11 mos · Bengaluru, Karnataka, India

• Monitoring and analyzing online conversations using listening platforms to provide actionable insight to clients for making strategic decisions
• Handling Team for project Implementation, Evaluations of conversations, Social media brand Intelligence, Listening and Monitoring

Nov 2014 – Jul 2015 · 8 mos · Chennai

• Monitoring client and competitor posts from social media platforms like Twitter, Facebook, LinkedIn, YouTube, Google+ and Blogs
• Researching of data’s using search engines like Google, Bing, Yahoo! and ASK
• Posting online deals, social media ads and internal website Ads
• Implement and improve social media campaigns and email campaigns’ calls to action
• Product management and price optimization with respect to pre-defined criteria
• Management of brands’ social media account to attract online users and website to increase traffic
• Act as a community moderator to monitor user activity, flagged item, review confirmation, communicating with users and actively engaged

Dec 2013 – Aug 2014 · 8 mos · Bengaluru, Karnataka, India

• Monitoring and analyzing online consumer conversations with respective to Jewellery industry
• Preparation of weekly and monthly report to measure website performance and customers engagement
• Social property audit report on adhoc basis
• Social Media retrospective study to identify customer interests and to provide solutions for product development team
• Keyword research analysis, links building, page content analysis and social media optimizations
• Co-coordinating with the website design team and content team to launch a product and to provide status report to the senior management
• Network building through social platforms, blogs and forums

Jul 2011 – Dec 2013 · 2 yrs 5 mos · Greater Chennai Area

• Preparing traffic analysis, site and web analysis reports to the senior management
• Measurement of website visitors, page views, and website traffic, by using Google Analytics
• Client interaction to understand project requirement
• Analyzed and interpreted user behavior to identify user preferences
• Creating of social media snapshots which help clients to understand social footprint of brand and the competitors
• Collaborated with external agencies to support social media campaigns and promotions
• gencies to support social media campaigns and promotions

Nov 2007 – May 2009 · 1 yr 6 mos · Greater Chennai Area

• Responsible for full cycle recruiting process for all direct opportunities for IT and ITes
• Sourcing and screening candidates for leading industry and consulting firms
• Job postings on the internet and company website
• Salary negotiations and conducting stability interview for new hires
• Maintained candidate and client database