Rishi Chauhan

Head of Talent

Noida, Uttar Pradesh, India15 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 10 years of HR experience
Led onboarding for 500+ employees
Improved eNPS by 15% YoY

Stackforce AI infers this person is a strategic HR leader with expertise in talent management and employee engagement.

Contact

Skills

Core Skills

Hr StrategyTalent ManagementPeople ManagementEmployee Engagement

Other Skills

HR OperationsService DeliveryHR Business PartneringPerformance ManagementHR AnalyticsOnboardingEmployee ExperienceCulture BuildingHR ComplianceCorporate EngagementEmployee RelationsRecruiting StrategiesHR PoliciesGlobal Talent AcquisitionChange Management

About

With over 10 years of experience in human resources, I currently lead HR Service Delivery at Globtier Infotech. My work focuses on HR operations, employee lifecycle management, and strategic HR business partnering, ensuring SLA-driven outcomes and fostering a strong employee experience. I enable workforce planning, talent management, and performance transformation by leveraging my expertise in HRBP practices and data-driven decision-making. Passionate about aligning people strategies with organizational goals, I collaborate with cross-functional teams to drive impactful HR solutions and create inclusive workplaces.

Experience

Globtier infotech pvt. ltd.

Head of Service Delivery

Oct 2021 – Present · 4 yrs 5 mos · Delhi NCR · On-site

🔹 HR Operations & Service Delivery:
Spearheading end-to-end HR service delivery across employee lifecycle processes including onboarding, HRIS management, compliance, and query resolution, ensuring SLA-driven outcomes with a focus on employee experience.
🔹 HR Business Partnering:
Functioning as a strategic HRBP for cross-functional teams, enabling workforce planning, talent management, and change management initiatives aligned with business objectives. Trusted advisor to leadership on people matters and employee relations.
🔹 Performance Management & Capability Building:
Driving the annual and mid-year performance management cycle using structured goal setting, feedback loops, and data analytics. Collaborating with business heads to align performance metrics with organizational strategy.
🔹 Process Improvement & Compliance:
Redesigned SOPs and streamlined HR workflows to enhance service efficiency and ensure 100% compliance with labor laws and internal audits. Enabled digitization of several manual HR touchpoints.
🔹 HR Analytics & Dashboards:
Delivering actionable insights using HR dashboards for attrition, performance, and headcount trends. Leveraged data to support business reviews, workforce decisions, and engagement strategies.
🔹 Stakeholder Management:
Interfacing with senior management, clients, and cross-functional leaders to drive consistency and alignment in HR service delivery and strategic initiatives.
🔹 Key Achievements:
Successfully managed onboarding for 500+ employees across multiple clients and domains.
Played a pivotal role in talent transition and engagement planning during client ramp-ups.
Led a culture-building initiative that improved eNPS by 15% YoY.

HR OperationsService DeliveryHR Business PartneringPerformance ManagementHR AnalyticsHR Strategy+1

Ajeevi digital

Head people & culture

Nov 2020 – Oct 2021 · 11 mos · Noida, Uttar Pradesh, India

HR compliance:
● Creating HR compliance framework
● Ensure adherence to the induction schedule by the induction team.
● Ensure timely completion of OJT journey and report any challenges
● Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
● Maintain all documents pertaining to interviews in the employee file .
● Maintain and update human resources documents, such as organizational charts, employee handbooks, directories, and performance evaluation forms etc.
● Maintain confidentiality of the employee documents pertaining to their payroll.
Corporate Engagement:
● Create and implement engagement framework across organization.
● Ensure adherence to project plans to maintain budget and expense.
● Ensure the cost saving targets are discussed with relevant engagements SPOC’s and met at the end of the financial year.
● Successful planning and execution of the corporate events.
● Plan and organise the Performance Management System program for all lines of business.
Managing regular Dip-sticks surveys to employees, preparing and publishing reports
Implemented Staff townhall and feedback session
Collated staff feedbacks and shared with LM/HOD for further actions
Followed up with LM/HOD
Post feedback on staff survey

HR ComplianceCorporate EngagementPerformance ManagementPeople Management

British council

Human Resources Business Partner

Jun 2014 – May 2020 · 5 yrs 11 mos · Noida Area, India

1.Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns and capture all discussion and create MOMs and ensure completion for case closure
2.Conduct exit interviews and ensure that necessary employment termination paperwork is completed. 3.Contact job applicants to inform them of the status of their applications
4.Develop and implement recruiting strategies to meet current or anticipated staffing needs.
5.Hire employees and process hiring-related paperwork
6.Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities
5.Interpret and explain human resources policies, procedures, laws, standards, or regulations.
6.Interview job applicants to obtain information on work history, training, education, or job skills
7.Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms
8.Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes
9.Implement HR policies in delivery and drive governance : Adhere and implement to HR policies like managing compliance to mandatory training ,completion of consent form, ensuring staff adheres to COC
10.Create and implement engagement framework in identified delivery: Discuss and brainstorm engagement framework with core team and finalize the same. Also ensure adherence to project plan and maintain budget and expense as per delivery