Arpit Jain — Co-Founder

Hi Recruiters, I am currently working at Teleperformance, I am part of a collaborative team focused on delivering innovative solutions that elevate customer satisfaction. By leveraging clear communication and educational approaches, I help resolve global customer concerns and enhance the overall customer support experience. Previously, I contributed to online reputation management at AU Small Finance Bank, where I applied my analytical skills to ensure every customer interaction was positive and aligned with the bank’s service excellence goals. I am currently pursuing an MBA in Banking, deepening my knowledge in banking operations, risk management, financial services, and digital banking innovations. This advanced education, combined with my practical experience, empowers me to approach challenges strategically and contribute effectively to the evolving financial services landscape. Passionate about continuous learning and improvement, I am committed to blending academic insights with hands-on experience to drive impactful results in both customer service and banking. Focused on developing in-depth knowledge of banking operations, financial services, risk management, and regulatory frameworks. Coursework includes corporate finance, credit analysis, investment banking, retail and commercial banking, and digital banking innovations. Emphasizing strategic decision-making, financial analysis, and leadership skills relevant to the evolving banking and financial services industry. Key Areas: Banking and Financial Markets Risk Management and Compliance Credit and Treasury Management FinTech and Digital Banking Strategic Management and Leadership Actively engaged in case studies, industry projects, and seminars with professionals from leading banks and financial institutions.

Stackforce AI infers this person is a Customer Support and Banking professional with a focus on service excellence.

Location: Jaipur, Rajasthan, India

Experience: 4 yrs 1 mo