Sameena Sabir — Partnerships Manager

Creating Exceptional Workspace Experiences | Customer Success & Community Building | Driving Growth in Coworking/Work Spaces With a passion for enhancing workspace experiences, I specialize in customer success, community engagement, and operational excellence within the coworking industry. My expertise lies in curating vibrant, high-performing work environments that foster productivity, collaboration, and business growth. ▪️ Customer Success & Relationship Management – I ensure seamless onboarding & offboarding, drive client satisfaction, and improve retention & NPS scores by delivering tailored workspace solutions. ▪️ Workspace & Community Experience – I craft engaging member experiences, drive event strategies, and create a sense of belonging through thoughtful community initiatives. ▪️ Revenue Growth & Business Development – Skilled in upselling, cross-selling, and contract negotiations, I help maximize workspace occupancy and increase revenue streams. ▪️ Event Management & Partnerships – I conceptualize and execute impactful events, workshops, and networking sessions that bring together entrepreneurs, startups, and businesses. ▪️ Operations & Strategic Planning – From vendor management to workspace optimization, I streamline processes and ensure smooth operations for flexible workspaces. With a proven track record in managing 2000+ members & 300+ companies, I thrive in dynamic environments where people, spaces, and business success intersect. I’m always looking to collaborate with like-minded professionals and explore innovative ways to redefine workspace experiences. Let’s connect and discuss how we can shape the future of work together!

Stackforce AI infers this person is a Community and Customer Success Leader in the Coworking industry.

Location: Bengaluru, Karnataka, India

Experience: 7 yrs 2 mos

Skills

Customer Success
Community Management
Event Management
Business Development

Career Highlights

Expert in enhancing coworking community experiences.
Proven track record in customer success and retention.
Skilled in driving revenue growth through strategic initiatives.

Work Experience

WeWork India

Community Lead (1 mo)

Sr Community Associate (2 yrs 11 mos)

91springboard

Senior Community Manager (10 mos)

Community Manager (2 yrs 5 mos)

Startups Club

Business Development Manager (1 yr 1 mo)

Chief Growth Officer (1 yr 1 mo)

Education

BBA - Bachelor of Business Administration at Jyoti Nivas College Autonomous, Bangalore

Sameena Sabir

Partnerships Manager

Bengaluru, Karnataka, India7 yrs 2 mos experience

Highly Stable

Key Highlights

Expert in enhancing coworking community experiences.
Proven track record in customer success and retention.
Skilled in driving revenue growth through strategic initiatives.

Stackforce AI infers this person is a Community and Customer Success Leader in the Coworking industry.

Contact

Skills

Core Skills

Customer SuccessCommunity ManagementEvent ManagementBusiness Development

Other Skills

Client RelationsOnboardingRetention StrategiesCommunity EngagementOperations ManagementCustomer Relationship Management (CRM)CRMSalesCommunity Relations Managementworkspace experience managementCustomer Success & RetentionCommunity Building & EngagementEvent Management & PlanningBusiness Development & Account ManagementNegotiation

About

Experience

Wework india

2 roles

Community Lead

Oct 2025 – Nov 2025 · 1 mo

Sr Community Associate

Oct 2022 – Sep 2025 · 2 yrs 11 mos

I design member-first workspace experiences that turn desks into communities and memberships into measurable business value. With a focus on member engagement, retention, and operational excellence, I build the systems, programs and human touchpoints that help companies thrive inside flexible workspaces.
Member success & strategic account management- Build and nurture trusted relationships across enterprise and SME portfolios through regular check-ins, tailored adoption plans and quarterly business reviews that align member goals with workspace value.
Onboarding & retention- Lead end-to-end onboarding for new companies (welcome journeys, curated resources, first-day engagement), run move-out interviews, and translate member feedback into retention playbooks.
Community activation & programming-Curate a balanced calendar of social, educational and business-impact events (signature panels, member showcases, cultural celebrations ) that drive cross-company introductions, mentorship and referral activity.
Operational excellence & issue resolution-Serve as the primary escalation point for workspace concerns use Salesforce and Qualtrics insights to triage issues, implement SOPs and continuously reduce time-to-resolution.
Commercial partnership & growth enablement-Work closely with Sales and Operations to surface upsell and renewal opportunities via value storytelling and community-led ROI signals.
Process, playbooks & team leadership-Create repeatable community playbooks, train hosts and community, and align cross-functional teams to deliver consistent, scalable member experiences.
Data-driven community management-Track engagement, NPS, event ROI and retention indicators to iterate programming, optimize resource allocation and demonstrate the community’s impact on occupancy and revenue.

Event ManagementClient RelationsCustomer SuccessCommunity Management

91springboard

2 roles

Senior Community Manager

Promoted

Oct 2021 – Aug 2022 · 10 mos

Customer Success | Community & Workspace Experience
Passionate about enhancing client experiences and building thriving communities, I specialize in customer success, workspace operations, and event-driven engagement in the coworking industry.
▪️ Client Success & Retention
Managed 2000+ members and 300+ companies, ensuring seamless onboarding, engagement, and retention.
Drove customer satisfaction, upselling, and churn reduction to improve NPS and workspace value.
▪️ Community Building & Event Management
Organized high-impact events that strengthened networking and brand presence.
Fostered a vibrant, engaging work environment that promoted collaboration and business growth.
▪️ Sales & Business Growth
Played a key role in increasing occupancy by 71% through strategic sales support and CRM management.
Skills: Customer Success | Client Engagement | Community Management | Event Strategy | Sales & Upselling | CRM | Strategic Planning | Operations

Operations ManagementCustomer Relationship Management (CRM)Customer SuccessCommunity Management

Community Manager

Jun 2019 – Nov 2021 · 2 yrs 5 mos

Startups club

2 roles

Business Development Manager

May 2018 – Jun 2019 · 1 yr 1 mo

Business Development | Customer Success | Startup Consulting
Driven by a passion for account growth, customer experience, and startup success, I specialize in building strong client relationships, optimizing processes, and driving business growth.
▪️ Account & Client Management
Managed end-to-end account development, including contract negotiations, sales, and billing.
Collaborated with cross-functional teams to enhance customer experience and service delivery.
▪️ Growth & Strategy
Led strategic planning, proposal development, and execution to drive business expansion.
Trained and mentored new growth officers to strengthen business operations.
▪️ Community & Event Leadership
Curated and executed high-impact events for startup founders and entrepreneurs.
Fostered an ecosystem of collaboration, innovation, and networking.
Skills: Business Development | Sales | Account Management | Event Strategy | Startup Consulting | Process Improvement | B2B Growth