Jun 2024 – Jan 2025 · 7 mos · Hyderabad, Telangana, India · Hybrid

Apr 2024 – Jun 2024 · 2 mos · Hybrid

• > Started by Anand Mahindra in 2003, the Shadow Board has served as the perfect launchpads to think originally and critique the company’s business strategies.
• > The Board is a high-potential, high-performance group, which helps Tech Mahindra to create new growth avenues, outperform in business, and synergize with the Group.

Aug 2022 – Jun 2024 · 1 yr 10 mos · Hybrid

• Act as a consultant to meet CXO objectives by enabling CX transformation and developing C-suite relationships
• Key deliverables include maturity assessments, market research, project management, improvement strategies, design thinking workshops, operating model design, process design, and consumer insights
• Create a detailed analysis of the current ‘As-Is’ state to a “to-be” state (Baseline -> Benchmark - > Optimize)
• Key external projects include process/strategy formulation for a government client and digital consulting for a BFSI client
• Key internal initiatives include growth enablement(consulting key accounts) and increasing market positioning (offerings and thought leadership)
• Act as a project manager lead for resource planning, stakeholder management, quality assurance, and communication
• Managing end-to-end delivery of the project by closely coordinating with Tech Leads, Developers, QA, BA, Client PO, and Business Leads
• Internally, support the CEO Office with strategic offerings development, reporting, and building contextual Points of views
• Advise on the design of the future business and technology operating model by identifying ecosystems to develop a transformation road-map
• Implementing broad industry strategies to assist business goals.
• Cross-functional engagements via business analysis through agile and waterfall methodologies for requirements elicitation (BRD, FVM, etc.)
• Clients include Samsung Singapore, ASI, HSBC UK, Aditya Birla Capital, Neom, GAG, and Scotiabank
• Key Industries worked: BFSI, E-commerce, Manufacturing, Government services, and Telecom

Dec 2021 – Aug 2022 · 8 mos · Hyderabad, Telangana, India

• Part of the world payments report 2022 and world retail banking report 2022 that entails a combination of consulting and project management.
• Provide insights to account execs and our clients as they reassess and realign their strategies for success within a dynamic environment.
• Develop a full set of assets like thought-leadership, trends reports, and other pre-sales collateral, in collaboration with the FS Research team and Invent FS.
• Key Industries worked: BFSI

Sep 2020 – Dec 2021 · 1 yr 3 mos · Hyderabad, Telangana, India · Hybrid

• The work rotates around client interaction at various touchpoints ranging from project scoping to actionable recommendations.
• Traversing numerous databases like IBIS, EIU, Thomson One, D&B hoovers, Factiva, CapIQ along with others to perform secondary research to derive meaningful insights to answer clients queries through a relevant process and framework.
• Qualitative as well as Quantitative analysis is carried out for a holistic perspective and either to accept or reject a specific hypothesis.
• Benchmarking and competitive analysis though various financial and non-financial parameters.
• Advance use of excel with Lookups, macros, VBA, complex formulas, creating dashboards for presenting data through graphs and other visualization tools to present the data in a logical and aesthetic manner.
• Collaborating with other team members and presenting the best-in-class deliverable to the client adhering to quality standards.
• Key Industries worked: BFSI, Government Services, Life Sciences & Healthcare, and Education

Apr 2019 – May 2019 · 1 mo · Bangalore

• Addressed Banking and Financial needs of the Software and outsourcing Business in order to understand them better.
• Enumerated Research with CFO’s and CEO’s of Global Inhouse Centres focusing on their capex plans and to know on their hedging practices. Met Approximately 70 such new GIC’s and 40 Existing Clients.
• Deliberated with intermediaries(CA, CS and Law Firms) assisting this GIC’s and understood regulatory challenge they face. Met around 25 Intermediaries.
• Endorsed a unique viable solution of taking more help from treasury and conducting collaborating events with Businesses and Intermediaries to Business Banking Division to improve business retention and increase profitability.

Jun 2018 – Apr 2020 · 1 yr 10 mos · Sricity

• 1) Acted as a Liaison between Management, Career Services faculties and Students to ensure smooth Campus Placement Process.
• 2) Reached out to for employment opportunities for students by establishing and maintaining productive employer partnerships.
• 3) Schedule and follow up on student interviews with prospective employers.
• 4) Participate in coordination and organization of on-campus events such as Guest Lectures and Employer Workshops.

Jun 2017 – May 2018 · 11 mos · Pune, Maharashtra, India

• Assisting students on various Research thesis.
• ➢ Supervising in Phenomenon like CAS and TOK.
• ➢ Managing students relationships from South Korea and the USA.
• ➢ Mediating various Intercountry debates on Finance trends and Issues.
• ➢ Assisting Top level Management in assigning core values

Oct 2016 – Jun 2017 · 8 mos · Indore, Madhya Pradesh, India

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers' requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Jul 2016 – Aug 2016 · 1 mo · Indore, Madhya Pradesh, India

• Creating a detailed business analysis, outlining problems, opportunities and solutions for a business
• Budgeting and forecasting
• Planning and monitoring
• Reporting
• Defining business requirements and reporting them back to stakeholders