Jun 2024 – Present · 1 yr 9 mos

Mar 2023 – Jun 2024 · 1 yr 3 mos

• 1. Spearheaded efforts to secure new business, achieving $386K in ARR in the North American Commercial segment.
• 2. Collaborated with cross-functional teams to deliver customized solutions that met clients' specific objectives.
• 3. Developed a comprehensive Sales Playbook tailored to the unique requirements and challenges of the Commercial Segment.
• 4. Engaged with prominent brands and mid-market sector organizations, driving significant business growth.
• 5. Worked with Key Partners to close several crucial deals, enhancing the company's market presence.
• 6. Identified new business opportunities using ZoomInfo, Sales Navigator, and Account-Based Marketing (ABM) strategies.

Jan 2023 – Mar 2023 · 2 mos

• Commercial Market - North America

Mar 2021 – Jan 2023 · 1 yr 10 mos

• Inside Sales - SMB for North America
• 1. Orchestrated successful upselling and cross-selling strategies for CX, EX, CRM, and HRSM tools within the North American SMB market.
• 2. Expanded portfolio value to $1.4 million within a year by identifying and capitalizing on upselling and cross-selling opportunities.
• 3. Conducted valuation analysis on over 300 accounts in North America, supporting the implementation of CX, EX, CRM, and HRSM solutions.
• 4. Generated $500k in new business during my tenure as Strategic Account Manager.
• 5. Spearheaded the growth initiative for Freshsuccess (Customer Success tool) across the US SMB sector, enhancing product adoption and engagement.

Jan 2020 – Feb 2021 · 1 yr 1 mo · Chennai, Tamil Nadu

• Worked with authors across the globe to guide them through the process of Book Publishing.
• Overhauled client onboarding process by coordinating with the Project managers.
• Created a publishing plan and marketing strategy depending on the book's genre.
• Generated revenue of Rs. 75.70 lac (140% of the Target) in 10 months by successfully signing up 186 projects for the organization.
• Maintained a 100% target attainment month by month.
• Awarded the High Flyer Award for being the most consistent performer between April and August and for generating the highest revenue.
• Consistently maintained Key Performance Indicator(KPI) score with an average of 4 points out of 5.

Feb 2018 – Dec 2019 · 1 yr 10 mos · Chennai

• Working as a Business development executive for the company. Managing digital marketing and digital promotions for the sales department. Developing Front end website and webpage design, alignment and structure efficiency. Handling Social Media Analytics and web campaigns budgeting for increasing the awareness and revenue. Working in parallel with sales team for clientele acquisition. Playing as associate video director and cinematic development with the editing team. Also, drafting and editing articles as well as blogs for the company.

Jun 2017 – Nov 2017 · 5 mos · Ahmedabad Area, India

• Worked with a team of people in core Java domain for a project. Web application development using REST and API's. Java DataBase Connectivity(JDBC) configuration and web application enhancement and development. Website structural designing using HTML5, CSS3 and framework integration using Angular JS.
• Also acquired knowledge on SQL and Performance enhancement. Acknowledged with Analytics and good communication skills knowledge by a dedicated team.

Jun 2015 – Jun 2015 · 0 mo · Chennai Area, India

• Worked with ARM and Microcontroller (8051/8052) to build a small scale based project. Integration and programming the controllers with other peripherals to build a communicating node. Completed Internship and finished a project on Embedded System under proper guidance. Worked with Microcontoller programmer, RFID and Zigbee.

Dec 2014 – Jan 2015 · 1 mo · New Delhi Area, India

• Completed Internship in Hardware Networking under proper guidance and finished the project with the Team. From assembling to System-Ready-To-Use configuration was covered under the training. Adapted knowledge on performance and RAM efficiency integration into systems.

Dec 2014 – Dec 2014 · 0 mo · Chennai Area, India

• Completed Internship under following topics:
• 1. Transmission Equipments
• 2. Switching Equipments
• 3. GSM and Broadband Services