R

Rahul Khosla

CEO

Delhi, India23 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 20+ years of experience in CX transformation.
  • Led award-winning CX consulting firm recognized by INC 5000.
  • Expert in integrating AI into customer experiences.
Stackforce AI infers this person is a MarTech and SaaS expert with a strong focus on customer experience and digital transformation.

Contact

Skills

Core Skills

Customer ExperienceDigital TransformationCx StrategyE-commerceSaas

Other Skills

AIData EngineeringGrowth MarketingCX TransformationSitecoreCloud ComputingDigital StrategyVideo MarketingDigital ConsultingMartechOnline MarketingBusiness IntelligenceEntrepreneurshipLeadershipWeb 2.0

About

As CEO of Altudo, I help ambitious brands transform customer experience and drive growth. With over 20 years of experience at the intersection of strategy, design, data, and technology, I partner with CMOs, CIOs, and business leaders to navigate complexity, modernize digital platforms, and deliver measurable outcomes. At Altudo, we don’t just optimize touchpoints — we reimagine the entire customer journey. Our proprietary frameworks like Navigate, FastLane, and our AI Agent Framework help clients reduce time-to-value, scale personalization, and unlock new growth opportunities. We serve industries such as Retail & CPG, Professional Services, Financial Services, High-Tech, Manufacturing, and Healthcare — bringing vertical expertise, platform depth, and integrated solutions that span CX strategy, design, commerce, data engineering, and growth marketing. I believe that growth today requires bold transformation, not transformation theater. That means leading with insight, building with modern platforms, and embedding AI and experimentation into how experiences evolve. Our mission at Altudo is clear: to turn customer experience into a growth engine — by delivering connected journeys that engage customers, build loyalty, and drive measurable business value.

Experience

Criteek

Co-Founder

Sep 2014Jun 2020 · 5 yrs 9 mos · New York City Metropolitan Area

  • The Criteek SaaS platform automates the client process of soliciting, hosting, curating and streaming shopper-generated video product reviews to product pages on their website and syndicating them to partner and media sites. Shoppers benefit from authentic, mobile-friendly video reviews and page dwell-times increase.
  • The Truth Pays.
SaaSVideo MarketingE-commerce

Edynamic

Managing Director

Mar 2006Jun 2020 · 14 yrs 3 mos · Greater Delhi Area

  • edynamic is a digital consulting firm that brings leading martech, customer experience and digital transformation technology to customers who compete with digital.
Digital ConsultingMartechCustomer ExperienceDigital Transformation

Altudo

CEO

Feb 2006Present · 20 yrs 1 mo

  • Altudo is a Customer Experience (CX) transformation and growth partner.
  • We help ambitious brands turn the entire customer journey into measurable growth—by uniting strategy, design, data, AI, and modern platforms.
  • Our proprietary frameworks like Navigate (CX transformation), FastLane (Sitecore XM Cloud accelerator), and our AI Agent Framework reduce time-to-value, de-risk transformation, and deliver scalable outcomes.
  • We are trusted partners to Sitecore, Microsoft, Optimizely, Miro, Databricks, BigCommerce, Contentstack, and Asana, enabling us to design connected experiences, engineer composable architectures, and embed AI to future-proof growth.
  • With deep expertise across industries like Retail & CPG, Professional Services, Financial Services, Healthcare, High-Tech, and Manufacturing, we help CMOs, CIOs, and digital leaders navigate complexity, accelerate impact, and build experiences that evolve with their customers.
  • At Altudo, we don’t do transformation theater. We deliver frameworks, systems, and partnerships that drive engagement, loyalty, and growth.
Customer ExperienceDigital TransformationAIData EngineeringCX StrategyGrowth Marketing

Accenture

Consultant

Jan 2000Jan 2003 · 3 yrs

Education

Western University

Computer Science

Jan 1996Jan 2000

Stanford University

Executive program for Growing Companies

Sep 2020Sep 2020

Massachusetts Institute of Technology

Innovation of Products and Services: MIT’s Approach to Design Thinking

Jan 2020Dec 2020

Harvard University

Executive program: Driving Corporate Performance

Aug 2020Sep 2020

Texas McCombs School of Business

Post Graduate Program in Artificial Intelligence for Leaders

Jan 2020Dec 2020

Northwestern University - Kellogg School of Management

Designing Effective Organizations

Mar 2021Mar 2021

Harvard Business School Executive Education

Finance course for senior executives

Sep 2023Sep 2023

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