Anna Zonia — Customer Success Manager
Seasoned consultant turned Customer Success Manager in B2B SaaS, with over 7 years of experience consistently exceeding KPIs by combining a data-driven strategic mindset with strong interpersonal and commercial acumen. I’m driven by the challenge of identifying opportunities, optimising performance, and building trusted relationships that accelerate business impact. I thrive in dynamic, high-growth environments where technology, strategy, and execution intersect - and where curiosity and adaptability are key to success. At Revolut People, I partner with organisations to unlock the full potential of their teams. By helping businesses hire smarter, identify top talent, and retain the people who drive growth, I enable companies to scale effectively and build resilient, high-performing cultures. My approach blends strategic insight with hands-on execution to deliver measurable outcomes that fuel long-term success. Previously at Tendable, I worked with healthcare organisations to leverage technology for operational excellence and data-led decision making. That experience grounded my passion for using tech to drive efficiency and impact - whether improving patient outcomes or empowering teams in fast-moving industries to perform at their best. With expertise spanning data analysis, process design, stakeholder management, and change delivery, I focus on creating efficiency and value across complex systems. I’ve led initiatives that uncovered multimillion-pound growth opportunities, streamlined operations, and improved decision-making through better use of data and technology. I’m passionate about startups, innovation, and building scalable solutions that make organisations more effective and people more empowered. My goal is always to bridge strategy with action - turning ideas into tangible results that drive performance and meaningful change. Let’s connect and explore how technology and strategy can unlock your next stage of growth.
Stackforce AI infers this person is a Customer Success Manager with expertise in B2B SaaS and operational excellence.
Location: London, England, United Kingdom
Experience: 11 yrs 7 mos
Skills
- Customer Success
- Stakeholder Management
- Business Development
- Project Management
- Stakeholder Engagement
- Healthcare Management
- Operational Transformation
- Problem Solving
- Process Improvement
- Leadership
- Data Analysis
- Consulting
- Communication
Career Highlights
- Expert in driving customer success in B2B SaaS.
- Proven track record of exceeding KPIs through data-driven strategies.
- Skilled in building high-performing teams and optimizing performance.
Work Experience
Revolut
Senior Customer Success Manager (6 mos)
Tendable
Customer Success Manager (1 yr 1 mo)
Zonia Consulting
Strategy Consultant (10 mos)
Newton Europe
Consultant (2 yrs 2 mos)
NIPD Genetics
Process Improvement Consultant (7 mos)
London Strategic Consulting - LSC
Strategy Consultant (5 mos)
Bain & Company
True North Scholarship Participant (0 mo)
Barretstown
Camp Counselor (3 mos)
Double H Ranch, A SeriousFun Camp
Camp Counselor (3 mos)
Volunteering project
Project Program Coordinator (6 yrs 4 mos)
Education
BSc Medical Sciences at UCL