Indraneel Chakraborty

Operations Associate

Kolkata, West Bengal, India11 yrs 7 mos experience

Key Highlights

Over eight years of training experience.
Expertise in sales and service operations.
Strong focus on customer satisfaction.

Stackforce AI infers this person is a skilled trainer and coordinator in the automotive and corporate training sectors.

Contact

Skills

Core Skills

Customer ServiceProcess ImprovementTraining

Other Skills

CommunicationAnalytical SkillsBusiness Process ImprovementBusiness ProcessBusiness AnalysisCustomer Relationship Management (CRM)Change ManagementProcess OptimizationProblem SolvingEmployee TrainingSalesMarketingStrategyTrain the TrainerAutomotive Sales Training

About

Toyota Kirloskar Motor benefits from a dynamic Process Co-ordinator with expertise in sales and service operations. With a focus on customer service, communication, and team motivation, efforts contribute to streamlining processes and enhancing client satisfaction within the organization. Collaborative approaches ensure alignment with company goals and operational excellence. Over eight years of experience as a trainer and spokesman with Bhartiya Namo Sangh further reinforces a commitment to effective communication and organizational development. Contributions include empowering teams and fostering a culture of growth while maintaining a results-driven focus on operational priorities.

Experience

Toyota kirloskar motor

2 roles

Process (Disha) Co-ordinator for both Sales and Service at Toyota Motors

Promoted

May 2025 – Present · 10 mos · India · On-site

Process Co-ordinator for both Sales and Service at Toyota Motors, Quality Management for Operational Excellence

CommunicationAnalytical SkillsBusiness Process ImprovementBusiness ProcessBusiness AnalysisCustomer Relationship Management (CRM)+4

Ex Trainer

May 2025 – May 2025 · 0 mo · India · On-site

Previously a Sales Coach and Trainer now Process Co-ordinator between Sales and Sevice

Mahindra electric origin suvs

Sales Trainer

Jul 2024 – Mar 2025 · 8 mos

Problem SolvingTrainingEmployee TrainingCustomer Service

Toyota motor corporation

2 roles

Corporate Trainer

Mar 2023 – Apr 2024 · 1 yr 1 mo

Ex Trainer at Toyota

Feb 2023 – Feb 2025 · 2 yrs

Hyundai motor india ltd.

Corporate Trainer - Internal

Aug 2022 – Mar 2023 · 7 mos

Customer Service

Enableist

Process Trainer (Retainer)

Jul 2022 – Dec 2022 · 5 mos · India

Process Trainer at Flipkart

Anandaam infotainment network private limited

HR and Administration - Founder

Feb 2022 – Feb 2025 · 3 yrs · Kolkata, West Bengal, India

Iste

Human Resources Trainer

Nov 2018 – May 2025 · 6 yrs 6 mos · Delhi, India

ITI College Campus to Corporate CSR PROJECT

Wagons learning pvt ltd.

Corporate Trainer for Tata Motors Commercial Heavy Vehicle s - Telematics Navigation

Jul 2017 – May 2025 · 7 yrs 10 mos · Kolkata, West Bengal, India

Tata Motors Commercial Vehicle Heavy Vehicles - Telemetric Navigation

Problem SolvingTrainingProcess ImprovementCustomer ServiceChange Management

Https://www.bhartiyanamosangh.org/

GS and Spokesman WB

May 2017 – Present · 8 yrs 10 mos · Delhi, India

Nis sparta

Trainer

Sep 2016 – Present · 9 yrs 6 mos · Navi Mumbai, Maharashtra, India

school of Employability - placed at Nagpur

Problem SolvingCustomer ServiceTraining

National skill development corporation

Master Trainer at SKILL INDIA #PMKVY

Jul 2015 – Present · 10 yrs 8 mos · Kolkata, West Bengal, India

Master Trainer Train the Trainers under SKILL INDIA - PMKVY

Problem SolvingCustomer ServiceTraining

Centum learning limited

Corporate Trainer

Apr 2015 – Present · 10 yrs 11 mos · India

Calcutta Electric Supply Corporation, Liva Garments, Pantaloons W Store, Tata facilitator

Problem SolvingCustomer ServiceTraining

Freelance trainer

Trainer

Aug 2014 – Present · 11 yrs 7 mos · Kolkata, West Bengal, India

Sales Career of 24 years - Ex-General Manager (Sales) Automobile Dealerships (East) -
Trainer; Motivator; Sales Coach since 2014 (8 years) -
Being associated to Leading Training Companies Like NISPARTA Centum & Wagons Learning -
Calcutta Electric Supply Corporation (CESC) On Job Training -
Automobile sales and Soft Skills Training -
New Car/Brand Launching Experience (Twice for Maruti TATA and KIA) -
HR Certified Trainer of Tata Motors -
TATA Motors Heavy Commercial Vehicle Training for Higher Productivity of Dealership Manpower (Tata Fleetman TeleMatics Online Navigation for commercial Vehicles) -
NISparta certified Trainer for School of Employability for Jio at Nagpur -
Master Trainer Pradhan Mantri Kaushal Vikas Yogna PMKVY (Govt Project of Skill India) Eastern Region; Train The Trainer (TOT) Platform Soft Skills for Technical Professionals -
School of Employability (JIO) Polytechnic (ITI) College -
Faculty Soft Skills of Narayana School (Parent Councillor before Recruitment of Students regarding the prospects and career of the students) -
Visting Guest Trainer for Management Students at Sikkim Manipal University (Gangtok) with Pre Recruitment Interview Training -
CSR Project -
Campus to Corporate Training at ITI College, Bilaspur Chhattisgarh ; students being prepared for Maruti Suzuki -
Time Management Training for Corporates like Hindustan Times -
Soft Skills Trainer for Corporate for Back Office Staff :- How to Handle Emails and Social Media on behalf of the Company and Short Effective writing Skills -
Retail Outlet Trainer for Aditya Birla group "Liva Garments" (Pantaloons, Big Bazar, W Store)