Aug 2024 – Jan 2025 · 5 mos · Bangalore Urban, Karnataka, India · On-site

• Angel Investing & Mentoring (Stealth)
• Deliver Motivational Talks: Ideal for Offsites, Leadership meetings and Summits, blending insights on Creativity, Innovation and Leadership
• For further details : https://engage4more.com/activity/listing/gaurav-sharma-motivational-speaker

May 2022 – Jul 2024 · 2 yrs 2 mos · Bengaluru, Karnataka, India

• Accountable for driving business growth via retention of schools, upsell and referrals
• Responsible for change management initiatives across 2500 schools with Product and Technology-led pedagogical change
• Leading a team of 150 advisers dedicated to orchestrating the transformation of schools through the implementation of an Integrated Curriculum. This team collaborates closely with school leaders, serving as Academic Advisers and Consultants.
• Achieved 50% reduction in cost of service and successfully managed the change by using a Product &
• Technology roadmap and innovating on the service model
• In a first such initiative in the industry, outsourced operations to cover more than 500 schools using India’s largest 3rd-party network of Trainers
• Team has presence across 27 states in India

Nov 2020 – Jun 2022 · 1 yr 7 mos

• Chief Strategy Officer & Chief Customer Officer
• Led the Strategic transformation for profitability along-with the Founder / CEO
• Scaled-up operations and customer success for Growth
• Orchestrated the integration of technology and full automation in the customer journey, complemented by outsourced support
• Established India's largest refurbishment facilities
• Played a key role in building the company during the pre-acquisition and pre-IPO stage. Sleepwell acquired 35% stake in Furlenco in 2023.

Aug 2018 – Nov 2020 · 2 yrs 3 mos

• Vice President for Strategy & Business Operations
• and Head of Customer Experience

May 2017 – Aug 2018 · 1 yr 3 mos

• Leading Worldwide Strategy and Business Operations for Global Operations within the Technology Services Business Unit at HPE
• Spearheaded Change management and Transformation across the 2000 workforce organisation
• Accountable for devising turnaround strategies, optimizing costs, overseeing business operations, managing risks, developing business continuity plans (BCP), ensuring business controls, and ensuring compliance
• Functioning in a role comparable to that of a Chief Operating Officer (COO) or Chief of Staff to the Global Operations Worldwide Leader

Mar 2016 – Apr 2017 · 1 yr 1 mo

• APJ Leader for Executive Sponsor Program. Part of Customer Advocacy under the Marketing & Communications BU.
• Responsible for driving growth in top customer accounts via the Executive Sponsor Program. Engaged with Executive Sponsors (CEO to VP-level) and Account teams to ensure that the long-term Customer Strategy with a pan-HPE view is formulated and executed.

Jan 2014 – Jun 2016 · 2 yrs 5 mos

• Reporting to the Chief of Staff to the EVP for Customer Success (Chief Customer Officer) at Hewlett Packard Enterprise
• Worked closely with the offices of HPE CCO & CEO, to formulate strategy with CXOs of large customers
• through the business analyses, customer insights and competitive intelligence

Feb 2011 – Dec 2013 · 2 yrs 10 mos · Bangalore

• Nerve center of the organization and trusted adviser to the Leader. Conceptualized and led major initiatives across operations, financial control, strategy and workforce areas.
• Led a team of around 20 Financial Services experts and cross-functional executives to diagnose and make recommendations to turn-around the Financial Services business for HP in India - 6 months long project.

Jan 2010 – Jan 2010 · 0 mo · Mumbai Metropolitan Region

• Branding & Marketing, Business Strategy, Thought Leadership
• Co-authored 2 coffee-table books on RD Burman titled Strings of Eternity and Diamonds & Rust.
• Books capture the life, reflections, impact, in-depth analysis and management thoughts about RD Burman and his music.

Jan 2007 – Jan 2011 · 4 yrs · Mumbai Metropolitan Region

• Worked in areas of Project Management, Organization Design, Production Optimization and Layout. Trusted adviser to top management of some of the major companies in India.
• Successfully led the bid & proposal development and field dip-stick analysis for a major potential customer.
• Operational Excellence engagement with Oil & Gas Upstream EPC leader
• Conducted detailed diagnostics and implementation of recommendations in areas of Strategic Planning and Organization Structure for the client’s fabrication facility
• Realized benefits valued INR 30 million (USD 0.5M) for the client
• Capital project engagement with major Oil producer and retailer
• Led a team for monitoring, risk identification and mitigation strategies for 4 refinery set-up projects;
• total projects-size is of over INR 80 billion (USD 1.6B)
• Conducted a detailed strategic own vs. hire analysis for marine vessel acquisition

Apr 2006 – Jun 2006 · 2 mos

• Initiated detailed Equity Research Analysis on the Indian Hospital Industry. Detailed study, insights and thought-leadership on the hospital sector mainly through reaching out to Management Leaders from hospitals, Academicians, Journalists, other i-bankers, Sector experts, etc. Offered Pre-placement Offer to join the firm.

Jan 2003 – Jan 2005 · 2 yrs

• Structural design for Offshore Jackets & Platforms. Led Document Management for a major client successfully to project closure.