Madhur Chaturvedi — CEO
With experience spanning Mobile, Digital Businesses, and eCommerce, I revel in working at the intersection of Business, Strategy and Technology, as demonstrated across an 20+ years professional journey, with iconic organizations like McKinsey, Oracle & Samsung.. Currently I am Senior Director and Head - Mobile Services & Apps Business, and Big Data & AI Group at Samsung India. As Head of Mobile Services & Apps, I handle customer retention and monetization oriented Services and Apps for Samsung MX Business such as Samsung Wallet, Samsung Members, Samsung Health, Care+ device protection, co-brand credit card, Galaxy App Store, App distribution Partnerships, and Lock Screen Stories. As Head of Big Data & AI Group, I enable the organization to derive value from customer data in a responsible but impactful manner, to drive better customer retention, personalization and optimized marketing. Previously I have worked in various Digital and eComm leadership roles across B2C and B2B including 1. Managing Director (eCommerce) at Vedanta Group, creating a new model of digital buying, selling and price discovery in the natural resources industry (VedantaMetalBazaar). 2. Head of eCommerce for Asia-pacific for Merck Life Science, growing eCommerce channels adoption in APAC (www.sigmaaldrich.com). 3. Head of Tablets and Laptops for Samsung, leading Samsung Tablets to market leadership and relaunching Laptop business in India. 4. Head of Online Business Strategy for Samsung, building a profitable Online and Omnichannel business for Samsung. I have also worked in Technology industry with Oracle and consulting industry sith McKinsey, and A&M. I am an MBA from IIM Bangalore and Electrical Engineer from IIT Kanpur.
Stackforce AI infers this person is a seasoned leader in Mobile Services and eCommerce with a strong focus on Digital Transformation.
Location: Gurgaon, Haryana, India
Experience: 21 yrs 6 mos
Skills
- Business Strategy
- Digital Transformation
- E-commerce
- Business Development
- Customer Experience
Career Highlights
- 20+ years of experience in Mobile and eCommerce.
- Led Samsung's Mobile Services to enhance customer engagement.
- Pioneered eCommerce strategies across Asia-Pacific.
Work Experience
Samsung India
Senior Director & Head - Mobile Services & Apps Business + Big Data & AI Group (2 yrs 8 mos)
Vedanta Resources Limited
Managing Director (eCommerce) (1 yr)
Merck Group
Head - Asia-pacific eCommerce (SLS) (8 mos)
Head - India eCommerce and Digital (SLS) (3 mos)
Samsung India
Director & Head - Tablets and Computing Business (7 mos)
Head - Online Business Strategy (4 yrs 6 mos)
ShopClues
AVP - Strategy & Customer Experience (7 mos)
Oracle
Director, Insight & Customer Strategy (4 yrs 8 mos)
Alvarez and Marsal
Director (1 yr)
McKinsey
Strategy Consultant (4 yrs 9 mos)
Evalueserve
Sr Associate (9 mos)
Education
Master of Business Administration (MBA) at Indian Institute of Management Bangalore
Master of Business Administration (M.B.A.) (Exchange Student) at The University of Chicago Booth School of Business
Bachelor of Technology (BTech) at Indian Institute of Technology, Kanpur
at Seth Anandram Jaipuria School, Kanpur