Nov 2023 – Present · 2 yrs 4 mos

Jun 2020 – Dec 2023 · 3 yrs 6 mos

• Owned the strategic planning process for the financial budget and strategy. Aligned internal and external stakeholders including Finance, Human Resources, Digital, Analytics & Technology Teams to one comprehensive plan to achieve enterprise priorities. Managed OKR planning (Ojectives and Key Results), implementation and meeting rhythms. Peer-leader in strategic planning processes, mindset and rhythms. Embedded as a strategic planning partner with Digital, Analytics & Technology Team; strong understanding of the team's organization, and strategic priorities leading to better alignment and outcomes. Responsible for Quarterly Strategy Sessions for Officer-level leadership Team. Created the framework, built agendas, and facilitated meetings. Created and governed a process to bring visibility and discipline to retail testing and piloting, including the creation of measurement/learning plans. Established a strong culture and learning environment focused on inclusion and diversity.

Jun 2017 – Jun 2020 · 3 yrs

• Promoted from Sr. Manager to Director due to strong performance, team impact and expanded scope and responsibilities; including all communications and planning for Best Buy stores, Geek Squad Services and the Best Buy Call Center.
• Scope of influence included design, planning, and providing communication expertise for executive-level leaders and various stakeholders. Oversaw communications for all store employees, field leadership, Geek Squad Services and Call Centers. Managed weekly, monthly and national-level meeting rhythms that included content creation, speaker preparation and facilitation. Coordinated market travel planning, communications, and presentation content for the President of Retail, Vice Presidents of Operations and Sales, and other executive-level leaders supporting Retail and Geek Squad.

Oct 2014 – Jun 2017 · 2 yrs 8 mos

Mar 2013 – Oct 2014 · 1 yr 7 mos

Apr 2012 – Mar 2013 · 11 mos

• In the Commercial Car Electronics business team, created and oversaw the commercial mobile electronics market launch and drove strong partnership with external vendors and strategic partners. Developed and deployed employee training plans and managed the project P&L to budget.

Apr 2010 – Apr 2012 · 2 yrs

• Managed the strategy, planning and execution components for new business opportunities. Created strategic plans, led cross-functional teams, oversaw, and facilitated store execution. Developed learning and measurement plans to capture data, insights and feedback from the customer and employee. Delivered recommendations to inform future decisions around all projects, including funding, resources and store/employee locations.

Apr 2008 – Apr 2010 · 2 yrs

• Analyzed data and insights to understand customer, employee and financial business opportunities and strengths; partnered with local field leadership to develop plans and improve their business outcomes. Store and market visits to build relationships with teams, understand the local customer and geography, observe business trends and assess progress.

Oct 2001 – Apr 2008 · 6 yrs 6 mos

• Led, coached, trained and developed teams ranging from 10-60 employees. Consumed reports and insights to assess the business, employee and customer experience, and financial results. Facilitated trainings to improve product, relationship skills and business acumen with employees.