Sep 2016 – Jan 2019 · 2 yrs 4 mos

• (Led a team of 10 astute professionals supporting the Sales and Business Development for the entire Global Research & Analytics business)
• ◑ Generation of a $30mn+ pipeline over 2 years
• ◑ Increased team productivity by 75%, team output by 110%
• ◑ Instituted a focused Learning & Development (L&D) agenda; the team completed 1750+ hours of trainings and certifications
• ◑ Hired and trained 2 seasoned and 4 fresh MBA grads; 0%voluntary attrition
• ◑ Highest team engagement levels in the firm (85%+ team “highly engaged”); 35% higher than company average
• ◑ Formalized appraisal and career discussions through a objective, quarterly assessment methodology; facilitated internal movement to Sales, analytical, and operational roles
• ◑ Refined the incentive structure to make it more market competitive, align it with the overall business strategy, and incentivize going above and beyond targets. Every single team member in 2018 achieved more than 80% of their targets, with half of them exceeding the 100% mark.

Aug 2015 – Oct 2020 · 5 yrs 2 mos

• (Handled the Strategy, Operations, and Product Development portfolios)
• ◑ Product: Development and launch of key offerings: Financial Crime Analytics, FRTB, Scenario Enrichment Manager, Benchmark Models
• ◑ Strategy: Formulation and execution of the Annual Strategy Exercise, with focus on expansion of existing services, development and launch of new offerings, productization agenda, and overall operational transformation
• ◑ Finance: Annual budgeting exercise, monthly P&L reconciliation, fortnightly revenue projections, and cost rationalization
• ◑ Operations: Set up two CoEs (Centers of Excellence) across risk, regulatory, and quant domains to enhance internal competencies and external brand
• ◑ Management Reporting: SPOC for all shareholder and management reporting
• ◑ Audit: Facilitate biennial audits, implement Management Action Plan (MAP)
• ◑ Legal: Periodic review of all MSAs and SoWs
• ◑ Marketing: Development of the new website, organizing events/webinars, facilitating adoption of Net Promoter Score (NPS) methodology
• ◑ HR: Execution of the annual Performance Appraisal process (500+ organization), quarterly senior management townhalls

Jan 2014 – Jul 2015 · 1 yr 6 mos

• (Responsible for the entire Sales Operations for CRISIL’s Global business)
• ◑ Sales Operations: Helped streamline the sales process, starting with extensive fishnet exercises, client outreach, setting up meetings, and ensuring quick and efficient follow-up and putting in place internal controls and processes for performance management and enhancement.
• ◑ Facilitated adoption of Salesforce.com as the central CRM
• ◑ In-house Salesforce Administrator and developer
• ◑ Developed an objective Performance Monitoring and Benchmarking mechanism
• ◑ Reporting: SPOC for all shareholder and management reporting for the business
• ◑ Automated the generation of all key MIS with real-time inputs
• ◑ Franchise: Revamped CRISIL’s SEO rankings and Social media presence through a targeted franchise plan, and fine-tuned the existing website
• ◑ Project: Developed a portal to act as centralized repository for all crucial information
• Received the highest performance rating of "Role Model (RM)"

Apr 2013 – Dec 2013 · 8 mos

• ◑ Prepared a detailed business plan and financials for the Data Analytics vertical
• ◑ Reporting: SPOC for all shareholder and management reporting for the business
• ◑ Set up multiple business tours for the CEO, and President of GR&A
• ◑ Worked on multiple major RFPs and proposals

Apr 2012 – May 2012 · 1 mo · Mumbai Area, India

• ◑ Modelled three Excel pricers – USDINR Forward, USD Forward Rate Agreement, OIS
• ◑ Developed trading strategies for six different asset classes across currencies, commodities, and bonds, with five of them being profitable
• ◑ Drafted the Risk Management Policy document for JP Morgan’s clientele
• ◑ Published the Final Report on "Asian Crisis of 1997 and its applicability to the current Indian economic scenario"

Jun 2010 – Dec 2010 · 6 mos · Bangalore, India

• ◑ Part of "Synergy for Android" System Test validation group
• ◑ Validated Bluetooth profiles and Bluetooth SIG qualification standards for 3 different Android versions