Ryan Palmer

CEO

United Kingdom8 yrs 7 mos experience
Most Likely To SwitchAI ML Practitioner

Key Highlights

  • Expert in transforming compliance into competitive advantage.
  • Proven track record in driving revenue growth in healthcare.
  • Passionate about ethical innovation in healthcare solutions.
Stackforce AI infers this person is a Healthcare Compliance and Business Development expert with a focus on Digital Health and Medical Devices.

Contact

Skills

Core Skills

Commercial StrategyStrategic Governance & CompliancePartnership BuildingBusiness DevelopmentSales ManagementAccount ManagementLeadership

Other Skills

Commercial StartegyDigital MarketingGo-to-Market StrategyEnterprise Account ManagementBoard RelationsTrusteeshipTrusteeCustomer Relationship Management (CRM)Go to marketDigital StrategySalesMicrosoft OfficeBusiness StrategyCommunicationStore Management

About

Change is hard. Change in Healthcare is even harder. I help companies transform compliance from a bottleneck into a competitive advantage that builds trust and accelerates sales. I have spent the last decade working at the forefront of Digital Health and Medical Device growth, partnering with leading brands in the UK ecosystem to drive adoption and scale. Throughout my career, I’ve seen ambitious businesses stall at the finish line because of one major hurdle: the complexity of Governance, Risk & Compliance. Having sat in the "commercial seat" for years, I know exactly how it feels when a complex procurement process or a regulatory requirement threatens to derail a deal. That experience is why I’m passionate about demystifying the path to market. I don’t view regulation as a "checkbox" exercise, but as a strategic lever for growth. My expertise includes: Commercial Strategy: Driving revenue through a deep understanding of the healthcare buying cycle and the nuances of the UK market. Strategic Governance & Compliance: Managing the complexities of regulations and market-specific standards to secure market access and protect brand reputation. Partnership Building: Bridging the gap between commercial entities and healthcare providers to create lasting, data-driven impact. Whether it’s bringing new treatments to patients or helping a business chart its first major enterprise contract, my goal is the same: ensuring that ethical, high-impact solutions actually reach the people who need them.

Experience

8 yrs 7 mos
Total Experience
1 yr 8 mos
Average Tenure
2 yrs 8 mos
Current Experience

Calvert green community association

Chair of the Board of Trustees

Sep 2023Sep 2024 · 1 yr · Buckingham, England, United Kingdom · Hybrid

  • As the elected Chair of the Board I was responsible for leading the Exec Committee in managing the affairs of theCalvert Green Village Hall and Brickworx Bar.
  • During my tenure, we invested heavily in rejuvenating community spirit which had been lacking post-pandemic due to ad hoc management of facilities. We successfully ran and helped facilitate:
  • Weekly Bar Openings
  • Live Music Acts
  • Charity Events in Aid of local causes
  • Christmas Nativity
  • New Years Eve Party and Celebration
  • At the end of my tenure, the Charity remained in a cash positive position and was looking to invest further in Summer events and redecorating of the Village Hall.
TrusteeshipTrusteePartnership Building

8foldgovernance

Commercial Director

Aug 2023Present · 2 yrs 8 mos · Remote

  • Part of the Senior Leadership Team, reporting directly to the Managing Director and Board of Directors.
  • Responsible for leading the commercial function (sales, marketing, partnerships & account management) covering a portfolio of services including:
  • Information Governance (Data Protection)
  • Clinical Safety (DCB0129 DCB0160 Clinical Safety Officers)
  • Care Quality Commission (CQC) Registration and Assurance
  • International Standards (ISO 27001 ISO 9001 ISO 42001)
  • Medical Device Regulatory (AiMD SaMD)
  • Championing Ethical Innovation in Healthcare through industry leading professional services.
Commercial StartegyDigital MarketingGo-to-Market StrategyEnterprise Account ManagementBoard RelationsCommercial Strategy+1

Earl health technology

Commercial Director (Fractional)

Aug 2023Dec 2023 · 4 mos · Buckinghamshire, England, United Kingdom · Remote

  • Supporting and developing the commercial function of an exciting, early stage start-up positioned to transform triage and referral in Emergency Departments across the UK.
  • Successfully facilitated a £150k upsell within established NHS client to improve adoption and spread
  • Built key assets and collateral to support client acquisition
  • Facilitated strategic workshops to set business direction and focus
Customer Relationship Management (CRM)Commercial StartegyGo to marketDigital StrategySalesCommercial Strategy+1

Orcha

2 roles

Vice President of Developer Sales

Promoted

Apr 2023Aug 2023 · 4 mos

  • After leading a period of significant growth with the ORCHA supplier community, I'm responsible for customer retention, revenue reporting, developing the existing service offering with internal stakeholders alongside new services, managing and mentoring junior sales team members and coordinating strategic partnerships with channel partners.
Microsoft OfficeSales ManagementBusiness DevelopmentBusiness StrategyLeadershipGo-to-Market Strategy

Business Development Manager - Suppliers and Health Systems

Feb 2022Apr 2023 · 1 yr 2 mos

  • I was recruited to support a significant period of growth at ORCHA focusing on furthering the NHS Health Systems reach having worked with NHS ICS's, Acute & Mental Health Trusts in previous roles. After 5 months I was asked to run the Developer Sales vertical in parallel and quickly ramped up lead conversion and brought validation to ELT that the current service model did not serve the user base.
  • Following the creation of a new subscription based business model and renewed operating models, I again quickly acquired and closed over 130 deals with digital health businesses resulting in 698% growth by the end of the financial year (c.£1 million). In parallel, closing 3 Health Systems deals (c.£100k).
Microsoft OfficeBusiness DevelopmentCustomer Relationship Management (CRM)CommunicationBusiness StrategyAccount Management

Lantum

Senior Account Executive

May 2021Feb 2022 · 9 mos

  • Lantum is the complete 'connected scheduling' solution for the NHS workforce, designed to meet the needs of busy teams struggling with complex and difficult scheduling patterns by offering a real-time e-rostering tool.
  • I was responsible for developing the Secondary Care market and product alongside senior management, product teams and customer success teams.
  • This involved:
  • Building content packs with Marketing / Content Managers for post sale and sale enablement
  • Developing value proposition for Rota tool in the hospital market alongside Director of Sales
  • Delivering feedback to Senior Management on the success of campaigns, and market feedback on what was needed form the product.
  • Leading all sales activity from Discovery call to Close, resulting in several early adopters working closely with Product and Launch teams.
  • Working closely with the Launch team to ensure adoption and value following commitment and managing customer and internal expectations.
  • Mentoring other Account Executives, SDR’s on the nuances of SaaS sales within the NHS.
Microsoft OfficeBusiness DevelopmentBusiness StrategyLeadershipGo-to-Market StrategyAccount Management+1

Patients know best

2 roles

Business Development Manager (UK and Europe)

May 2020May 2021 · 1 yr

  • Responsible for new business generation in the UK across the South West, Midlands and Ireland nationally, as well as managing reseller and customer relationships in the Netherlands.
Microsoft OfficeBusiness DevelopmentAccount Management

Business Development

Jun 2018May 2020 · 1 yr 11 mos

  • Working to deliver a patient orientated, patient portal and shared care record solution across the NHS, to deliver efficiency improvements, free up capacity and deliver cash savings via unique funding initiatives.
Microsoft OfficeBusiness Development

Pearson cycle specialists ltd

2 roles

Assistant Manager

Promoted

Aug 2017May 2018 · 9 mos

  • Following my exit from University and moving to London, I was promoted from a part-time position to Assitant Manager of a small store in an affluent area of south-west London. I was responsible for the daily running of the store, managing margins, stock, and staff as well as coordinating sales and operations.
Microsoft OfficeLeadership

Sales Assistant

Mar 2017Aug 2017 · 5 mos

Store ManagementRetail

Education

University of Wolverhampton

History and War Studies BA

Jan 2014Jan 2017

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