Jan 2025 – Oct 2025 · 9 mos · Bengaluru, Karnataka, India · On-site

Apr 2024 – Jan 2025 · 9 mos · Wyoming, United States · Hybrid

Jan 2023 – Apr 2024 · 1 yr 3 mos

• As the Associate Director of Sales at Whatfix, I lead a dynamic team of 13 Account Executives and 2 Managers, driving growth across the US and EMEA markets. With a strong focus on strategy and execution, I've successfully generated $3.8M in revenue. My role involves not only managing and mentoring a high-performing team but also spearheading key initiatives that align with our business goals. Passionate about delivering value to our clients and continuously enhancing our sales processes to achieve sustainable growth.

Dec 2021 – Mar 2023 · 1 yr 3 mos

• As a Senior Sales Manager at Whatfix in 2022, I led a team of 10 Account Executives, directly driving $3M in revenue across the US market. My role focused on implementing robust sales strategies, empowering my team through targeted enablement, and fostering a culture of value-driven selling. By aligning our approach with client needs and market demands, I was able to enhance our sales outcomes and contribute significantly to the company’s growth.

May 2021 – Oct 2021 · 5 mos · Bangalore Urban, Karnataka, India

Jul 2017 – May 2021 · 3 yrs 10 mos

• Deal with Mid-Market Enterprise Customers and Managed Service Providers
• New Customer Acquisition via telephone, and mass communication such as email, research and social media
• Follow-up on leads and conduct research to identify potential prospects
• Identify key buying influencers within these prospects to determine budget and timeline
• Involve required stakeholders within the organization for 50K+ size deals.
• Prepare and analyze sales pipeline reports and dashboards
• Manage a lead right from Qualification to Closure

Dec 2016 – Jul 2017 · 7 mos · Greater Los Angeles Area

• UBTI’s Expertise
• Significant experience with Community-Based Electronic Health Record (EHR) to automatically populate and share patient historical data and information throughout the Care chain, Referrals, Claims and Encounter transactions related to Health Plans, Rule engines that process the claims, and referrals, rule engines that creates user specific alerts based on their clinical data, Face Sheet which is a one stop solution to know the complete member Information, HCC score that helps the plans to identify physician’s efficiency in care management and the clinical decision support tools to manage the quality and cost of patient care.
• Significant experience in dealing with MSOs, ACOs, IPAs, medical groups, health plan organizations, healthcare providers and payers.
• Significant experience in Healthcare dashboards related to quality of care, disease management, case Management and clinical Analysis
• Significant experience in dealing with electronic transactions and interfaces including Cigna, HealthNet, Blue Shield, PacifiCare, Aetna, Molina etc.
• Significant experience in dealing with various platforms and systems including IDX, EZ-CAP, Milliman etc.
• Supports a variety of different interface formats including NSF, XML, Flat file, Print Images, CAQH Core EDI 837 & 237
• Significant experience with regulatory compliances such as ICD10, Meaningful use, HIPPA and more, using a variety of tools.
• Significant expertise in creation and automation of workflows to ensure compliance with federal, state and industry requirements.
• Re-engineering and Implementation of Pre-Admission Screening and Resident (PASRR) Review program, a federally mandated program using UBTI’S accelerator Trinity.
• Experienced in developing customized reports for third-party product solutions like Trizetto.
• Expertise in development and implementation of end-to-end health insurance claim management system.

Jul 2015 – Dec 2016 · 1 yr 5 mos · Chennai Area, India

• Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
• Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
• Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners'​ needs and goals.
• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Sep 2013 – Dec 2013 · 3 mos

• Manages personnel and develops sales and sales support staff.
• Reviews progress of sales roles throughout the company.
• Accurately forecasts annual, quarterly and monthly revenue streams.
• Develops specific plans to ensure revenue growth in all company’s products.
• Provides quarterly results assessments of sales staff’s productivity.
• Coordinates proper company resources to ensure efficient and stable sales results.
• Formulates all sales policies, practices and procedures.
• Assists sales personnel in establishing personal contact and rapport with top echelon decision-makers.
• Collaborates with CEO to develop sales strategies to improve market share in all product lines.
• Interprets short- and long-term effects on sales strategies in operating profit.
• Educates sales team by establishing programs/seminars in the areas of new account sales and growth, sales
• of emerging products and multi-product sales, profitability, improved presentation strategies, competitive
• strategies, proper use and level of sales support, management of expenses and business/financial issues on
• contracts.
• Collaborates with CEO to establish and control budgets for sales promotion and trade show
• expenses.
• Reviews expenses and recommends economies.
• Holds regular meeting with sales staff.

Mar 2013 – May 2015 · 2 yrs 2 mos

• Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
• Responsible for the performance and development of the Account Executives.
• Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.
• Initiates and coordinates development of action plans to penetrate new markets.
• Assists in the development and implementation of marketing plans as needed.
• Conducts one-on-one review with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.
• Provides timely feedback to senior management regarding performance.
• Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
• Maintains accurate records of all pricings, sales, and activity reports submitted by Account Executives.
• Creates and conducts proposal presentations and RFP responses.
• Assists Account Executives in preparation of proposals and presentations.
• Controls expenses to meet budget guidelines.
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
• Recruits, tests, and hires Account Executives based on criteria agreed upon by senior management.

Oct 2009 – Mar 2013 · 3 yrs 5 mos

• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
• Build credibility, establish rapport, and maintain communication with hospitals at multiple levels, including those external to the organization.
• Define and initiate projects, and assign executives to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
• Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Coach, mentor and lead personnel within a technical team environment.
• Present periodic Dashboard reports on the current program, future opportunities and client issues.

Oct 2007 – Sep 2009 · 1 yr 11 mos

• Managed client engagement services and solution implementations
• Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business.
• Fostered customer loyalty by ensuring that our customers fully utilize the value of our solutions and services.
• Maintained the customer’s existing revenue spend and strategically up sell additional products and services.
• Direct the coordination of all implementation tasks involving third party vendors as well as provide consultation to clients on system implementation.
• Manage transition of client from Solutions Implementation to Client Support. Manage the development and maintenance of implementation portions of project.

Jan 2004 – Sep 2006 · 2 yrs 8 mos

• Responsible for program and portfolio management activities within the Sales and Marketing division.
• Executed and maintained program management processes and disciplines in the areas of: program schedule and quality management.
• Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning.