Manav Jain

Consultant

Aligarh, Uttar Pradesh, India8 yrs 9 mos experience

Key Highlights

8x Salesforce certified professional
Expert in Salesforce solutions and digital transformation
Strong background in market research and stakeholder management

Stackforce AI infers this person is a Salesforce Consultant with expertise in SaaS and digital transformation.

Contact

Skills

Core Skills

Salesforce CrmUser Story DevelopmentMarket ResearchProject Management

Other Skills

JiraMicrosoft Dynamics CRMRequirements GatheringDefect TriageProblem SolvingPresentation SkillsStakeholder ManagementAgile MethodologiesSalesforce CPQMicrosoft PowerPointMicrosoft ExcelMicrosoft OfficeManagementLeadershipPerformance Testing

About

I am an experienced Salesforce Consultant with a total of 7+ years of work experience. I have a strong background in designing and configuring Salesforce solutions that align with business objectives and best practices. I am an Engineer turned MBA from IIM Amritsar with a specialization in Marketing. Along with Customer Relationship Management skills, I have ample amount of knowledge in Agile methodology with proficiency in writing User Stories, Issue Resolution, Presentation skills, Secondary Research, Preparing Test Cases, Plans and scripts, etc. I'm currently working as a Management Consultant at Accenture. Prior to that I worked as a Salesforce Business Analyst at Cognizant and Technology Consultant at Ernst & Young, where I was responsible for the process of handling the Digital Transformation process for clients. Whether working on academic, extracurricular, or professional projects, I apply proven analytical tools, teamwork, and interpersonal skills, which I hope to leverage in my future professional career as well. I am confident enough that with the skill set I possess, I have the potential to thrive in a competitive environment and carve a niche for myself. I am passionate about leveraging my expertise in Salesforce to drive business growth and improve customer experiences. I love connecting with new people. You can reach me at manavjain486@gmail.com.

Experience

Accenture

Management Consultant

Apr 2025 – Present · 11 mos · Gurugram, Haryana, India

Cognizant

Salesforce Consultant

Jul 2022 – Apr 2025 · 2 yrs 9 mos · Gurugram, Haryana, India

Coordinated with clients to identify requirements and translated them into 200+ user stories
Prepared Business Requirement Documents for better clarity and stakeholder alignment
Defined Sales Territories leading to improved sales processes and customer relationships
Exercised multiple Client-side presentations, Workshops, and Sprint Demos for the project
Managed Integration of Salesforce with other external systems with the help of MuleSoft
Utilized JIRA Dashboards to track Sprint performance and achieve Sprint velocity of 40 SP
Provided comprehensive training and support to end-users to optimize their Salesforce use

Jirasalesforce CRMMicrosoft Dynamics CRMRequirements GatheringDefect TriageProblem Solving+1

Ey

Consultant - Digital Transformation

May 2021 – Jun 2022 · 1 yr 1 mo · Gurugram, Haryana, India

Conducted Industry Analysis of 25+ categories in the Consumer Lending Sector
Delivered a scorecard based on 8+ parameters to identify which category to enter
Identified the top 5 players in each segment and reached out for a potential Partnership
Succeeded in identifying 30+ Adjunct Needs regarding Small & Medium-sized Enterprises
Mapped 120+ Potential Partners against these Adjunct needs and assessed the list
Shortlisted 10+ Partners out of the total Partner list based on 15+ parameters

Market ResearchProject ManagementPresentation SkillsRequirements GatheringStakeholder Management

Icici lombard

Summer Intern

May 2020 – Jun 2020 · 1 mo

Project- Home Insurance- New Product Offering and Renewal Retention
Analyzed the strengths and weaknesses of IL by benchmarking against 5+ players.
Developed steps to improve the purchase journey of the customer in buying HI product.
Proposed valuable insights through data to boost Renewal Retention rates
Recommended Digital Marketing methods to strengthen the visibility of the brand

Media and public relations cell, iim amritsar

Senior Coordinator

Aug 2019 – Apr 2021 · 1 yr 8 mos · Amritsar Area, India

Executed 40+ press coverages for National newspapers and media blogs.
Managed internal communication by reporting events to faculty & students.
Increased Social Media platforms outreach of IIM Amritsar by 100%
Managed campaigning team of 12+ for Annual Fest of IIM Amritsar.

Tata consultancy services

System Engineer

Feb 2017 – Jun 2019 · 2 yrs 4 mos · Gurgaon, India

Analyzed the requirements to acquire operational knowledge of the domain.
Designed Test Scenarios and Test Scripts as per the business requirements of the project.
Involved in defect reporting, defect tracking and defect retesting using HP ALM tool.
Enhanced 20+ test scripts using correlation and parameterization using HP VuGen.
Designed scenarios for 10+ test scripts by deploying HP Controller.