Marco Serafini — CEO

I architect the operational backbone that lets you scale revenue without scaling chaos. As a Business Operations Architect, I specialize in building integrated systems that transform how businesses operate: → RevOps Infrastructure: Create data flows that give you real-time visibility into revenue performance → Intelligent Automation: Deploy AI and workflow automation that eliminates 10+ hours of manual work per week → AI Integration: Implement AI tools that augment your team's capabilities across operations → Business Operations: Design project management, team collaboration, and knowledge systems that scale My toolkit includes: • CRM architecture (Attio expert) that actually gets adopted • Project & task management systems (ClickUp expert) that teams love using • Advanced automation workflows (n8n, Make.com) that connect everything • AI implementation that enhances rather than replaces human intelligence What makes this different: I don't just implement tools—I build systems. Every solution is designed to compound your growth, not your complexity. I partner with you through implementation and optimization, ensuring sustainable adoption and continuous improvement. Typical client results: ✔️ 50% more client capacity without adding headcount (this is HUGE for agencies) ✔️ Sales cycle reduced by 30% through automated follow-ups and RevOps alignment ✔️ Client delivery time improved by 40% through streamlined project workflows ✔️ Revenue per employee increased by up to 35% within 6-12 months ✔️ New hire time-to-productivity cut by 80% with documented systems Ready to build your operational advantage? If your agency or startup is battling disconnected tools, manual workflows, or ops that break every time you grow—let's talk. 🗓️ Book a free 30-minute strategy call where we'll identify your biggest operational bottleneck and map out your path to scalable systems → https://cal.com/marco-serafini/scale-strategy-call

Stackforce AI infers this person is a SaaS Business Operations Architect specializing in revenue optimization and automation.

Experience: 2 yrs 7 mos

Skills

Business Operations
Revops Infrastructure
Intelligent Automation
Revenue Operations

Career Highlights

50% more client capacity without adding headcount.
Sales cycle reduced by 30% through automation.
New hire time-to-productivity cut by 80%.

Work Experience

Humans.tech

RevOps Expert @ Humans.tech (4 mos)

Cargo 🧱

Implementation Partner (4 mos)

Davide Falletta - Redazione Editoriale

Operations Manager (8 mos)

Attio

Expert Partner & Creator (9 mos)

Novrith

Founder / CEO (2 yrs 7 mos)

Education

Diploma at Saint Louis College of Music

Marco Serafini

CEO

Italy2 yrs 7 mos experience

AI Enabled

Key Highlights

50% more client capacity without adding headcount.
Sales cycle reduced by 30% through automation.
New hire time-to-productivity cut by 80%.

Stackforce AI infers this person is a SaaS Business Operations Architect specializing in revenue optimization and automation.

Contact

Skills

Core Skills

Business OperationsRevops InfrastructureIntelligent AutomationRevenue Operations

Other Skills

Artificial Intelligence (AI)Project ManagementData AnalysisAI IntegrationWorkflow AutomationCRM DatabasesAttio CRMCRM IntegrationMarketing AutomationOrganization SkillsBusiness Process AnalysisZapierBusiness ProcessBusiness Process ImprovementEmail Marketing

About

Experience

Humans.tech

RevOps Expert @ Humans.tech

Nov 2025 – Present · 4 mos

As a RevOps Expert, I drive revenue growth and operational excellence by aligning Marketing, Sales, and Customer Success teams through data-driven strategies and process optimization.
Key Responsibilities:
Process Optimization - Analyze and enhance end-to-end revenue processes to improve execution speed, lead quality, conversion rates, and overall growth metrics
Funnel Management - Design and implement unified qualification funnels across Marketing, Sales, and Customer Success, ensuring a comprehensive, data-driven approach to growth initiatives
Operational Excellence - Identify key inefficiencies and develop innovative solutions including workflows, methodologies, and best practices to support acquisition and conversion activities
Analytics & Reporting - Define critical Growth KPIs and build dashboards, reports, and tracking systems that enable strategic decision-making and performance monitoring
Cross-functional Collaboration - Partner directly with Marketing, Sales, and Customer Success leaders to drive operational alignment and optimize cross-functional activities
Growth Experimentation - Implement and manage growth initiatives including marketing automation, targeted campaigns, nurturing processes, and Sales Enablement activities focused on increasing team productivity and effectiveness
Technology Stack Management - Evaluate, select, and integrate tools and platforms that support scalable business growth while ensuring consistent and efficient utilization
Knowledge Transfer - Document operational procedures, implemented strategies, and workflows while supporting knowledge transfer to internal team members

Revenue Operations

Cargo 🧱

Implementation Partner

Nov 2025 – Present · 4 mos

Building scalable GTM systems for my clients

Davide falletta - redazione editoriale

Operations Manager

Jul 2025 – Present · 8 mos

As Operations Manager I:
・ Design and optimize the workflows that power the programs, ensuring each editorial project moves smoothly from idea to publication.
・ Manage and improve the operational infrastructure, defining pipelines, templates and process standards that enable the team to work methodically while reducing errors and bottlenecks.
・ Develop automations and integrations between the tools used by the editorial team to eliminate repetitive manual tasks and free up time for high‑value creative and strategic work.
・ Translate the company’s strategic goals into concrete, measurable and scalable processes.
・ Continuously research, test and implement new technologies, tools and AI solutions to make editorial workflows more efficient, data‑driven and future‑proof.

Attio

Expert Partner & Creator

Jun 2025 – Present · 9 mos

As an Expert Partner, I help businesses break through growth ceilings by building integrated systems that eliminate manual work and create sustainable scale - with Attio at the center of it all.
As a Creator, I share insights and best practices for Attio – the AI-native CRM for the next generation.

Novrith

Founder / CEO

Aug 2023 – Present · 2 yrs 7 mos · Bergamo, Lombardia, Italia · Remote

We are a specialized Business Operations Agency that serves as the strategic backbone for businesses at any stage of their growth journey. Whether you’re a bootstrapped startup looking to establish foundational systems, a scaling company hitting operational bottlenecks, or an established business ready to optimize for the next level of efficiency, we architect the operational infrastructure that transforms complexity into competitive advantage.
Most growing businesses face similar operational challenges regardless of their size: manual processes consume excessive team capacity, data exists in disconnected silos, and growth often brings chaos instead of clarity. Every new client, project, or team member adds complexity rather than leverage.
This is where we make the difference.
・ RevOps Infrastructure: Building data flows that provide real-time visibility into revenue performance
・ Intelligent Automation: Deploying AI and workflow automation that reclaims 10+ hours of manual work per week
・ CRM Architecture: Implementing Attio CRM systems that teams actually adopt and utilize effectively
・ Project Operations: Designing ClickUp-based project management and collaboration systems that scale
・ AI Integration: Implementing AI tools that augment human capabilities across operations
・ Advanced Automation: Creating sophisticated workflows using n8n and Make.com that connect everything
As we continue to expand our capabilities and potentially bring on strategic partners and collaborators, our vision remains constant: to be the definitive choice for businesses ready to transform their operations from a growth constraint into a growth catalyst. We’re not just building an agency—we’re pioneering a new standard for how operational excellence drives business success.