Nov 2024 – Mar 2025 · 4 mos

• Personal Break - Spent time with Family

Feb 2022 – Nov 2024 · 2 yrs 9 mos · Gurugram, Haryana, India · On-site

• Lead - Process Excellence & Procurement Automation
• Built Home & Kitchen Private Label

Apr 2021 – Feb 2022 · 10 mos

• Head - North India Procurement

Dec 2019 – Apr 2021 · 1 yr 4 mos

• Founding Team Member

Aug 2019 – Dec 2019 · 4 mos

Mar 2018 – Dec 2019 · 1 yr 9 mos

• Handled NCR's Biggest Brands (Few Notables - Om Sweets & Snacks, Bikkgane Biryani, Burger Singh)

May 2017 – Nov 2017 · 6 mos · Gurugram, Haryana, India

• Overcart is India's first marketplace for over-stock, unboxed, refurbished and pre-owned products. With a comprehensive quality-check process, expert product knowledge and unparalleled customer focus, this is the safest place for you to purchase secondary products.
• Check out more details - http://www.overcart.com/
•  Set up Account management Team-Define process, working methodology and hiring.
•  Design process for Returns management of Logistics companies.
•  Design new contracts for vendors/companies based on cost of services being rendered to given entity

Feb 2015 – Mar 2017 · 2 yrs 1 mo · Gurugram, Haryana, India

• Managing seller across various sub-categories of Appliances, Kitchen Appliances across North Region
• Promoting Seller products across various promotional campaigns and leveraging Ad platform to drive sales
• Getting the stocks at the required pricing
• Coordinating with Central Teams-Sellers Help and Supply Chain to resolve the seller issues
• Achieved sales target for kitchen appliances category for month on month basis
• Primarily responsible for driving Kitchen Appliances sales and De-Con for Region
• One of the biggest contributors of GSV in Region for Kitchen Appliances Category

Jul 2013 – Feb 2015 · 1 yr 7 mos · Bangalore

• 1. Achieve sales & collection targets -
• To achieve sales targets directly, through distributors, dealers, wholesalers and Retail sales personnel.
• To introduce new products & monitor sales of products regularly.
• To ensure timely collection of payments.
• 2. Manage channel partners –
• Implementing TOC (Theory of Constraints) Policy and ensuring adherence to same by distributors.
• Network Expansion - appointment of new dealers & distributors.
• Establish inventory norms with distributors as per market and ensure inventory levels and replenishment.
• Monitor secondary sales of distributors and dealers & ensure timely settlement of claims
• 3. Competitor Analysis -
• To provide market information and feedback on competitor schemes / offerings to internal teams.
• Collect data from market about market share, industry growth and consumer preferences.
• 4. Sales Administration –
• Managing Sales order management in SIEBEL and Orcale EBiz
• To provide product knowledge and on-the-job training to distributor Sales personnel.
• To implement Sales promotion campaigns, product launches, demonstrations, displays etc.

Feb 2012 – Jun 2013 · 1 yr 4 mos · Greater Delhi Area

• Operations
• Responsible for the operations across all salons assigned ensuring availability of all resources including manpower and materials
• Study and help in increasing the footfall at various salons and ensuring better returns and profitability
• Prepare and submit a monthly salon visit plan at the beginning of the month to the Regional Manager
• Plan and execute the planned and surprise visits to the Salon and monitor adherence to SOPs and salon standards
• Elicit timely MIS from reporting staff, analyze the reports and identify problem areas.
• Responsible for ensuring that the shortcomings thus identified are attended to on time.
• Report the anomalies to the top management in case of sensitive and/or severe issues.
• Periodically study the revenue and expenditure trends for every salon under preview and provide feasible solutions to the franchisee/management to improve the profitability.
• Periodical reporting of performance note to management.
• Participate in the performance review meetings to discuss, analyse and take appropriate measures for better operational effectiveness for the assigned area.
• Client Servicing
• Hold regular meetings with the franchisees and other stake holders and educate on ways and means to improve revenue and quality of service.
• Ensure that the required support from the support functions like HR, Admin, Marketing etc. is extended to stakeholders to ensure desired profitability.
• Team Management
• Provide proper induction to the new Salon Managers in aspects viz. the Beauty & Allied services Industry, the culture of the organization, job expectation/ responsibilities.
• Continuously monitor the Salon Managers on their performance, etiquette, dress code etc and ensure compliance to the set standards of the organization.
• Train the Salon Managers to identify skilled/unskilled service providers facilitating decision making on retrain, promote etc.
• Responsible for conducting appraisals.

Mar 2011 – Dec 2011 · 9 mos · Bangalore

• Instrumental in creating SOP for stores and ensure strict adherence to the same
• Conceptualizing and implementing sales promotional activities as a part of market development
• Deftly Designing and implementing various strategies, viz Display, Customer Interaction, Promotional Schemes/ Marketing Campaigns to improve the footfall and profits
• Evaluating and measuring the effectiveness of marketing efforts, systems & processes through feedback gathering and coordinating collaterals within the group
• Market research for aggressive penetration and enhanced revenue generation
• Relationship management and understanding consumer grievances
• Conducting internal audits and supervising Visual Merchandising in the stores
• Managing inventory system, place orders to restock the merchandise while managing the outflow and inflow of the inventory also entailing stock indenting and FIFO management
• Providing effective and inspirational leadership to the team through regular training, motivation and performance appraisals in order to achieve set targets in sales volumes
• Develop and drive marketing communications through market requirements, product positioning & collaborating with product team to ensure that marketing plans are synced with projected releases
• Analyze brands business to ensure complete awareness and understanding on the country.
• Evaluating and measuring the effectiveness of marketing efforts, systems & processes through feedback gathering and coordinating collaterals within the group
• Report to the Vice President on a monthly basis on store productivity and mix of business
• Relationship management

May 2010 – Jul 2010 · 2 mos