🌈 Leanne More Human — Founder

I’m Leanne. A strategic leader, creative problem solver, researcher, facilitator and coach. I help organisations co-design better products and services and put people at the heart. With 15+ years in “design”, I have improved customer experiences and transformed public services in the UK, AUS & NZ. A seasoned practitioner, I am skilled in strategy, user research, co-design, service design, interaction design, capability development, transformation, organisational and cultural change. With a warm heart and cool head, I’ve led large multidisciplinary teams (10+) on projects and programmes of work. I’ve worked across governments and corporate contexts. Human-centred in my approach, I work tirelessly to deliver product and services that positively impact people’s lives. I am generous with my knowledge and love helping others grow. I am often engaged to build capability in design thinking. A trained facilitator and coach, I help individuals, groups and teams develop their emotional intelligence (EQ) and creative intelligence (CQ). A lifelong learner, I am currently undertaking a Master’s degree in Applied Positive Psychology & Coaching Psychology. My Masters research is focused on sex differences in ADHD and autism and developing a strengths framework to support a positive diagnosis. Personality type: ENFP/J (the campaigner) VIA signature strengths: creativity, curiosity, kindness, bravery and learning. High CQ, EQ and IQ (top 2%) Neurodivergent. ADHD. Autistic. Hyperlexia. Hypercalculia.

Stackforce AI infers this person is a leader in healthcare and service design with a focus on neurodiversity.

Experience: 16 yrs 9 mos

Skills

Co-design
Service Design
Coaching
Positive Psychology
User Research

Career Highlights

15+ years in design transforming public services.
Expert in co-design and user-centered approaches.
Founder of a service for neurodivergent women's health.

Work Experience

More Human - Uma

Female founder (5 mos)

More Human

Positive Psychology Coach (2 yrs 3 mos)

Career Break

Health and well-being (3 yrs 10 mos)

Fjord

Service & Interaction Design Lead (1 yr 1 mo)

We Service Design

Co-Design Director (2 yrs)

Independent

Independent Service Design & Research Consultant (11 yrs 1 mo)

Shift

UX Designer (5 mos)

Contract

Interaction Designer (5 mos)

Dundee Contemporary Arts

Adobe Tutor (1 yr)

Dundee University

Guest Lecturer (0 mo)

Birnam Arts Institute

Adobe Tutor (4 mos)

NCR Corporation

Interaction Designer (2 yrs 5 mos)

Atlas Interactive

Multimedia Designer (5 mos)

Learning Curve

Multimedia Designer (1 yr)

Venture

Digital Artist (1 yr)

Education

PGDip at University of East London

MSc at University of Dundee

BSc at University of Dundee

HND at Perth College

🌈 Leanne More Human

Founder

United Kingdom16 yrs 9 mos experience

Highly StableAI Enabled

Key Highlights

15+ years in design transforming public services.
Expert in co-design and user-centered approaches.
Founder of a service for neurodivergent women's health.

Stackforce AI infers this person is a leader in healthcare and service design with a focus on neurodiversity.

Contact

Skills

Core Skills

Co-designService DesignCoachingPositive PsychologyUser Research

Other Skills

Value proposition designCo-design workshopsMixed-method researchPrototypingUI and website designTraining AIPositive Psychology CoachingResilience strategiesEmpathy developmentEmotional intelligenceFacilitated workshopsDesigned wellbeing programmesUser experience researchTrainingUser Experience

About

Experience

More human - uma

Female founder

Oct 2025 – Present · 5 mos

www.wearemorehuman.co.uk
More Human is an early-stage start-up on a mission to make ADHD and autism screening accessible to every woman on the planet and to close the gender gap. Uma is the world’s first self-identification service that helps adult women self-screen for ADHD, autism and CPTSD.
Value proposition design, pitching and funding applications.
Facilitated co-design workshops and conducted mixed-method research exploring how late-discovered women experience ADHD and autism, and the barriers to a medical diagnosis.
Developed gender-sensitive screenings grounded in primary research and insights.
Prototyping and early service testing with 267 neurodivergent people across the world, earning five-star reviews.
Logo, branding, copywriting, UI and website design.
Training a custom AI to listen to code user data in real time against the diagnostic criteria, and write up a strengths-based report in seconds.

Value proposition designCo-design workshopsMixed-method researchPrototypingUI and website designTraining AI+2

More human

Positive Psychology Coach

Dec 2023 – Present · 2 yrs 3 mos · Edinburgh, Scotland, United Kingdom · Remote

I’m a late-diagnosed neurodivergent (woman!) positive psychology coach and founder of More human. Positive psychology is the science of human happiness and flourishing. Positive psychology coaching is a strengths-based approach to growth and change.
I specialise in helping neurodivergent humans work with their unique strengths and design strategies to overcome the challenges of living in a world created for neurotypicals. I have a deep interest in resilience and burnout recovery strategies, authenticity and unmasking, empathy and emotional intelligence, yoga and mindfulness.
Positive Psychology Coaching is not a substitute for good therapy. I can work alongside your therapist to help you move forward and flourish.
Funding is available through Access to Work (who accept ADHD and autism self-diagnosis)
I offer FREE brief unemployment coaching for neurodivergent humans ineligible for funding through Access to Work.
I hold a PGDip in Applied Positive Psychology & Coaching Psychology. I am working towards my MAPPCP and the highest level of accreditation with the EMCC.

Positive Psychology CoachingResilience strategiesEmpathy developmentEmotional intelligenceCoachingPositive Psychology

Career break

Health and well-being

May 2022 – Present · 3 yrs 10 mos · Edinburgh

Career break due to burnout and illness

Fjord

Service & Interaction Design Lead

May 2017 – Jun 2018 · 1 yr 1 mo · Down Under

Service designUser experience researchCo-designTrainingService DesignUser Research

We service design

Co-Design Director

Apr 2015 – Apr 2017 · 2 yrs · Edinburgh, Scotland, United Kingdom · Remote

We are not starting again, we are starting from experience, and in my home country: Scotland.
We help business and organisation co-design better services by offering training, coaching and learning experiences in 3 things
1 Design leadership (CQ)
2 Service design & transformation
3 Trauma informed inclusive user research
www.weservicedesign.com (under redesign)

Independent

Independent Service Design & Research Consultant

Apr 2011 – May 2022 · 11 yrs 1 mo · Anywhere

Work
ANZ Worldline AUS/EUR - Merger/Acquisition/merger. Engaged by the CTrO to coach 6 C-Suite and senior executives through strategic alignment, and facilitate group co-design workshops to create empathy with AUS customer needs and reveal opportunities for service transformation.
Anon NZ - Engaged by the Head of Ops to provide insight into root cause of organisational dysfunction and toxic work culture. Designed a workplace wellbeing programme to improve employee resilience, wellbeing and performance.
Jade NZ - The new sales playbook (B2B). Engaged by the CEO to help sales folks rethink the way they work amid COVID-19. Piloting NWoW to increase revenue. Cultivating curiosity & empathy for customers. Matching products & services to unmet needs. Pitching & storytelling. Remote/agile/design thinking.
ANZ Bank AUS - Trained 11 consultants/client-side team in service design live on a programme of work to transform business lending (B2B). Rethinking how people, processes, systems, tech & policies work together to reduce risk, ops inefficiency & increase revenue. Future operating model to increase compliance.
MoJ UK Digital transformation - leading a team of 10 through discovery research. Transforming compensation services for victims of violent crime. Research into the needs of these vulnerable people revealed unexpected insights impacting people, processes & policies. Issues with digital inclusion.
Wellington City Library NZ Engaged by the COO to experiment, test & learn with an unconventional approach to public consultation. Facilitated a full day co-design workshop bringing together 40 people (senior leadership, librarians, design students & citizens) to reimagine the Library so services remain relevant.
NZ Police Organisational capability build. Embedding design thinking in a command and control culture - landed me in the back of police cars and in the nik. Established a service design team, training and coaching members in ethnographic research and co-design.

CoachingFacilitated workshopsDesigned wellbeing programmesService designService DesignUser Research

Shift

UX Designer

Nov 2010 – Apr 2011 · 5 mos · Wellington, New Zealand

UX designer for major brands at Shift: an award winning interactive and user experience design agency.

Contract

Interaction Designer

Mar 2010 – Aug 2010 · 5 mos · Edinburgh, United Kingdom

Interaction designer for Skyscanner, a travel comparison website.

Dundee contemporary arts

Adobe Tutor

Feb 2009 – Feb 2010 · 1 yr

Illustrator, Flash & Dreamweaver Tutor (part time)

Dundee university

Guest Lecturer

Feb 2009 – Feb 2009 · 0 mo

Guest lecturer Human Computer Interaction (part time)

Birnam arts institute

Adobe Tutor

Nov 2008 – Mar 2009 · 4 mos

Illustrator, Photoshop & In-Design Tutor (part time)

Ncr corporation

Interaction Designer

Oct 2007 – Mar 2010 · 2 yrs 5 mos · Dundee, United Kingdom

User experience researcher, interaction and visual designer creating websites, self-service kiosk, touch-screen ATM, and Internet software applications.

Atlas interactive

Multimedia Designer

May 2007 – Oct 2007 · 5 mos

Designer of interactive Flash content for e-learning courses for the oil and gas industry.

Learning curve

Multimedia Designer

May 2006 – May 2007 · 1 yr

Designer of interactive flash content for e-learning courses for Primary and Secondary education. Filming and editing of a government funded online documentary about best practice in Scottish schools.