Jan 2021 – Present · 5 yrs 3 mos · Bhopal, Madhya Pradesh, India · On-site

• As the Co-Founder of Technotask, Syed Adil Husain has been instrumental in establishing and expanding the organization into a global leader in BPO and technology-driven solutions.
• Entrepreneurial Leadership: Co-founded Technotask, building it into a global entity renowned for its excellence in BPO and technology-driven solutions.
• Client Management and Onboarding: Lead strategic efforts in client acquisition, onboarding, and relationship management, driving customer loyalty and retention.
• Revenue Growth and Business Development: Steer business development initiatives to maximize revenue streams, achieving consistent growth in a competitive market.
• Operational Excellence: Oversee end-to-end operational processes, ensuring efficiency, scalability, and alignment with business objectives.
• Compliance and Risk Oversight: Architect and maintain rigorous compliance standards, safeguarding the company’s operations and reputation.
• Human Resource Strategy: Drive HR policies focused on talent acquisition, employee engagement, and leadership development to build a dynamic workforce.
• Strategic Marketing and PR: Develop and implement innovative marketing strategies and comprehensive PR campaigns to elevate brand presence globally.
• Global Representation and Public Speaking: Actively represent Technotask at prestigious events such as Nasscom and other international conferences, sharing thought leadership insights with C-suite executives and middle management.
• Visionary Expansion: Strategically drive business expansion into new geographies, identifying opportunities and creating frameworks for sustainable growth.

Feb 2012 – Jan 2021 · 8 yrs 11 mos · Greater Bhopal Area

• Role in Brief : Providing complete business oversight to all company operations by establishing strategic direction, planning and implementing policies & processes in the areas of New Ventures, Business Development, Liaising, Communication and Distribution for assign territory with key focus on achieving business goals. Providing leadership and mentoring a team of 3 Regional Managers based in (West, North and Central) India. Playing an imperative role in handling end-to-end project and new ventures management while acting as a catalyst for ROI and P&L management of the account and meeting client service deliverables within specified TAT.
• ● Proactively interfacing with cross-functional departments like Commercial, Logistics, HR and Legal for required support and initiatives on the on-going projects
• ● Involving in planning project wise capital expenditure, aligning the required resources and liaising with the required government departments for the statutory approvals
• ● Looking after operational, legal and statutory requirements for key clients namely Mandleshwar Hydro Power Project, ACC Limited, Reliance Infocom, Bharti Infratel Ltd., Bharat Sanchar Nigam Limited, Vodafone India Ltd. and Idea Cellular Ltd.
• ● Accountable for boundary management with the Govt of India and achieving revenue and turnover targets on YOY basis
• ● Generating multiple Business Options and ensuring return of investment (ROI) within the deadlines

Sep 2008 – Feb 2012 · 3 yrs 5 mos · India

• ● Proved pivotal in setting-up distribution and retail strategy to capture the desired results / market share from the retail channel & outlets and steer Gross & Net Activation.
• ● Fixed targets & evaluated secondary placement alongside achieving revenue target through individual Territory Managers
• ● Proved pivotal in leading team of 9 Territory Managers while overseeing sales & marketing communication and distribution for the assign territory
• ● Interfaced with cross functional teams “Customer Service & Delivery, Finance-Legal and Operational Excellence and initiated trade schemes and channel engagement
• ● Evaluated performance of the retailers and distributors and supervised MIS generation process, to provide required information to the higher authority
• ● Developed retail channel schemes at the zonal level based on circle guidelines and acquired approval from the Circle/Zonal Business Manager

Mar 2005 – Aug 2008 · 3 yrs 5 mos · India

• Career Elevation : Recruited as Cluster Manager and awarded with promotion as Area Manager for demonstrating excellence, business acumen and ability to deliver results
• ● Appointed new distributors for setting market trade for RELSTAR lubricants and Dealers & Operators for handling commissioning, training & incentive programme
• ● Devised and effectuated results-driven marketing plans spanning P&L structures, designed to assure achievement of agreed-to volume, market share and profit objectives
• ● Administered the independent business units of Fuels; Hospitality, Driver Amenities; Trans-Connect Centres, Vehicle-Care Centres, Tyres for the cluster-
• ● Maintained effective business relations with business partners, ensuring maximum customer satisfaction by providing technical assistance and achieving delivery & quality norms.
• ● Managed the responsibility of establishing and monitoring the Channel Partners in the proposition of CODO & DODO for their Sales & Marketing operations
• ● Appreciated for exhibiting prowess in Team Management and persuading members to excel in career path and achieve their goal
• ● Handled the responsibility of boundary management with the Govt. of Madhya Pradesh.

May 2003 – Feb 2005 · 1 yr 9 mos · Greater Bhopal Area

• Career Elevation : Joined the organisation as Sales Executive and progressed to the level of Senior Sales Executive
• ● Recognised for steering business development initiatives and single-handedly managing Bhopal City and Upcountry
• ● Provided leadership in managing the working capital of 13 channel partners through a team of 21 DSM’s, along with accountability of grooming 2 Pilot Sales Representatives
• ● Significantly contributed in process of budget, activism and implementation of BTL promotional budgets
• ● Worked on quality assurance and timely response towards complaint resolutions
• ● Enhanced the distribution process by ensuring effective functioning of SCM and tracking ready stock delivery vehicles

Dec 2002 – Apr 2003 · 4 mos · Mumbai Area, India

• distribution management, sales channel management, sales target and product awareness through camps and different dealer engagement program.