Jan 2025 – Present · 1 yr 4 mos · Doha, Qatar · Remote

Jan 2025 – Present · 1 yr 4 mos

• Oversaw sales activities, ensuring smooth day-to-day retail operations. Trained and supervised team members to maintain excellent customer service. Managed visual merchandising, stock audits, and display arrangement. Handled customer queries and maintained accurate sales documentation. Implemented promotions and tracked sales achievements against targets. Coordinated with area managers for product supply and operational updates.

Jan 2024 – Jan 2025 · 1 yr

• Supervised floor staff to maintain excellent customer service standards. Ensured stock replenishment, product labelling, and display maintenance. Supported management in meeting monthly revenue and KPI goals. Conducted staff training and performance evaluation sessions. Managed store cleanliness, safety compliance, and promotional displays. Monitored daily operations to ensure smooth functioning of the sales floor.

Oct 2019 – Oct 2023 · 4 yrs

• Assisted customers with men’s fashion selections and product recommendations. Maintained product displays and updated daily stock reports. Processed billing and handled customer payments accurately. Achieved monthly sales goals through personalized customer service.

Jun 2017 – Oct 2019 · 2 yrs 4 mos

• Provided customer support and ensured a pleasant shopping experience. Maintained store organization and updated product availability. Supported sales campaigns and promotions to boost sales. Assisted in billing operations and cash handling.

May 2015 – Apr 2017 · 1 yr 11 mos

• Guided customers in selecting suitable Jockey products. Maintained clean and organized product shelves. Processed billing and managed exchanges or returns efficiently. Assisted team members during rush hours and special sales events.

Feb 2015 – Apr 2015 · 2 mos