Annette Andrina Pereira — CEO

I’m an HRDC-accredited Corporate Trainer and Human-Centric Specialist passionate about transforming the way people connect, communicate, and deliver service. With deep experience in Hospitality, Communication, Emotional Intelligence, and Customer Experience Mastery, I help frontliners, leaders, and service professionals move from courtesy to authentic connection — creating moments that guests remember and organizations value. My programs are designed to blend heart and skill — building confidence, empathy, and professionalism in every conversation. Through experiential learning, storytelling, and real-world application, I empower teams to elevate both service excellence and human experience. With extensive experience in learning and development, a former Aviation Instructor certified by CAAM (Civil Aviation Authority Malaysia), I design and facilitate experiential programs that focus on Emotional Intelligence, Communication Mastery, and Customer Experience Excellence. Driven by the belief that exceptional service begins with human connection, I continue to champion people-first learning experiences that strengthen both confidence and compassion in every interaction. Empowering People to Communicate with Heart, Lead with Empathy, and Serve with Excellence.”

Stackforce AI infers this person is a Human-Centric Learning and Development Specialist focused on Emotional Intelligence and Customer Experience.

Location: Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia

Experience: 24 yrs 5 mos