Apr 2024 – Present · 2 yrs 1 mo · Greater Chicago Area · Hybrid

• The Human OS for Leadership & Culture Transformation
• ⭐ CULTUREROX — Founder & CEO
• The Human OS for Leadership, Culture & AI-Era Transformation
• CultureRox builds the Human Operating System — the behaviors, habits, and cultural signals that determine how leaders show up, how teams change, and how organizations adopt new ways of working.
• What we do:
• Build daily leadership habits through 5-minute micro-practices
• Drive measurable behavior change at scale
• Activate culture through real-life actions, not workshops
• Strengthen trust, communication, and psychological safety
• Enable AI adoption through behavior, not technology alone
• Create peer-driven accountability loops that make change stick
• Who we support:
• HR, L&D, CHRO, Transformation, Ops, DEI, and senior leadership teams leading org-wide change.
• CultureRox turns culture and leadership from a slide deck into a daily practice.Checkout our Envision Yourself series https://culturerox.com/programs

Oct 2022 – Oct 2023 · 1 yr · Chicago, Illinois, United States

Jan 2022 – Sep 2022 · 8 mos · Chicago

• At McLaren Strategic venture, we work with startups. scale-ups and enterprises to create and accelerate digital value and help them go to market.
• Our ventures include early-stage investments, acceleration of startups, creating innovative, first-to-market products, IP carve outs from enterprises, to name a few.

Jul 2021 – Mar 2022 · 8 mos

• Reflections is a Product engineering and Tech services company. Our specialization is in helping organizations Be Digital and Go Digital from Cloud, Data to AI/ML to enterprise modernization to external product building.
• As a McLaren Portfolio company, we work very closely with the McLaren Strategic ventures, Portfolio companies as well as enterprises, start-ups and scale-ups to create digital solutions and bring them to market.

Apr 2016 – Present · 10 yrs 1 mo · Greater Chicago Area · On-site

• The Business OS for Change, Execution & Customer Success
• The Business OS for Change, Execution & Customer Success
• Journyz powers the Business Operating System — the workflows, accountability structures, and execution engines that move organizations forward.
• What we do:
• Build and automate change management workflows
• Strengthen team accountability and operational clarity
• Enable Customer Success readiness, rituals, and follow-through
• Support digital transformation and process modernization
• Deliver consistent execution through guided journeys
• Integrate people, process, and platform into one operating rhythm
• Who we support:
• Operations, Transformation, Customer Success, HR, and frontline teams who need change to move from meetings → into action.
• Journyz makes change easy to execute, while CultureRox makes change impossible to ignore.
• Book time on my calendar ==> https://info.journyz.com/meetings/journyz/discuss-journyz

Dec 2015 – Apr 2016 · 4 mos

Oct 2015 – Apr 2016 · 6 mos · Greater Chicago Area

• Technology consulting at BMO, worked with business and technology executives and leaders in BMO to define technology solutions for BMO in areas of business integration.

Apr 2012 – Sep 2015 · 3 yrs 5 mos · Rolling Meadows, IL

• Technology executive presence and leadership in the Chicago Partnerships Technology site.
• I was responsible for vision, strategy, technical road map, engineering , support, solutions architecture, metrics for several applications within Retail and Bankcard Technology systems. Systems included Credit applications, Core billing systems, Authorizations, Settlement, API's, Partner connectivity, Originations, Collections, Fulfillment and payments.
• In the last two years my big focus was on Agile transformation; providing leadership to move from waterfall to a fully agile shop. This was an amazing journey and I had the opportunity to lead the department into fully functional agile teams that could deliver business value in 2 week sprints.
• The recent large initiatives spearheaded and successfully completed include EMV (Chip) card, Apple Pay and Canada Costco credit card .
• I have sponsored and led the successful cultural and engineering transformation journey at Capital One including Open Houses on Mainframe Agile, Testing Tools, Automation, and Engineering practices Other activities sponsored include ScopeAthon, a technology initiative for non-profits, Mobile Community of Practice, and Public Cloud Café. I also helped create an open-source like community within Capital One to create mobile apps.

Jan 2001 – May 2012 · 11 yrs 4 mos

• I have had progressively increasing responsibility for several Cards systems ranging from Acquisitions to Recoveries. Responsibilities included leadership of large programs with a department of 200+ onsite and offshore staff.
• I was the HSBC IT Lead on the separation task force for Capital One Acquisition, providing technology direction and leadership on Transitional Service Agreements, Intellectual Property transfers, IT Contracts negotiation and transfers, Systems and Data center separation from HSBC’s remaining businesses
• A major initiative I worked on is the One HSBC Cards initiative, 5,000 person initiative to combine Card Services and Retail Services into CRS Business unit. Oversaw the simplification of software and hardware infrastructure, architecture and business processes between the two businesses. Upgraded Vision Plus Card systems for 100 Million accounts
• Large initiatives implemented include: Owning life cycle implementation of large systems projects like Closed-End loan systems, Loyalty management systems, and Cobranded cards, Implementing large regulatory, risk, operational, marketing compliance, and cost savings initiatives. Regulatory initiatives included Card Act, UDAP, and Reg Z, leading new merchant credit card launches, co-branded credit card launches and credit card conversions from various third-party providers to grow the retail services business from $5Billion to $10Billion in receivables.
• Responsible for Merchant Credit Card launches, Innovative product offerings in emerging Point of Sale technologies in the Powersports and dealer space for business growth. Developed processes to increase the efficiency of portfolio conversions for the Retail card business.

Jan 1999 – Jan 2001 · 2 yrs

• Led IT teams for two new merchant credit card launches and innovative product offerings in emerging Point of Sale technologies in the Powersports and dealer space.
• Consulted for a Partnerships card processor. Initiatives included being the sole developer for daily compounding of Interest in Vision plus installed in a very short timeframe and a new partner launch in the PLCC card space.

Jan 1995 – Jan 1998 · 3 yrs

• Worked in progressively increasing responsibility implementing system migrations, new partner launches and technology roadmap migration of systems.

Jan 1993 – Jan 1994 · 1 yr