Kunal Sharma

CEO

Mumbai, Maharashtra, India16 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in building retail operations from the ground up.
  • Proven track record in corporate alliances and ecommerce strategies.
  • Strong background in relationship management and business development.
Stackforce AI infers this person is a seasoned professional in Retail and E-commerce Management.

Contact

Skills

Other Skills

Marketing StrategyCustomer Relationship ManagementConsumer BehaviourBrand ManagementIntegrated Marketing CommunicationsSalesMarket ResearchNew Business DevelopmentMarketing ResearchMarketing ManagementCRMManagementTrainingBudgetsMarketing Communications

About

Retail and Relationship management. Setting up large teams.

Experience

Sugar cosmetics

3 roles

Chief Business Officer, Molten Beauty

Promoted

Aug 2025Present · 8 mos

  • Building Molten Beauty ground UP

Chief Sales Officer (CSO), SUGAR Cosmetics

Promoted

Feb 2021Sep 2025 · 4 yrs 7 mos

Head Of Retail

Oct 2016Apr 2021 · 4 yrs 6 mos

  • Building RETAIL for SUGAR Cosmetics (VLPL) from the ground UP

Fab bag, vlpl

VP Corporate Alliances & Ecommerce Strategies/Offline Retail Sales

Feb 2015Nov 2017 · 2 yrs 9 mos · Mumbai,

  • Core team member with substantial involvement across sales, marketing, operations and strategy - Currently leading and managing acquisition for all product categories on the platform, which includes bath and body, color cosmetics and skin care
  • Engaged at providing a wider selection, negotiating prices and improving shopping selections
  • Responsible for overall category management, customer fulfillment, revenue and growth
  • Managing all key relationships and corporate alliances with large industry players like BodyShop, Unilever, J&J, Vichy, Clarins and platforms like Amazon, Snapdeal and Nykaa
  • Leading a dedicated team to oversee brand relations with more than 200 brands
  • Deeply engaged with the partner ecosystem, having sourced a million units spanning beauty, make-up and grooming products
  • Drove online and offline retail strategy for distribution of an in-house private label; Managed distribution on 10 e-commerce platforms, contributing to 80% of the sales volume
  • Led a cross-functional effort to focus on customer delight to improve fulfillment TAT by 97%; Reduced process-related consumer complaints to 0 from a steady state number of 540 per week
  • As P&L owner of offline retail sales, increased sales by 100% every quarter since inception

Encore theme technologies private limited

Business Development Manager

May 2014Feb 2015 · 9 mos · Dubai, UAE

  • Handled Business Development for the GCC countries – UAE, Qatar, Oman, Kuwait and
  • Bahrain
  • Worked on pre sales activities for other countries like India, Bangladesh and Srilanka
  • Built market position by locating, developing, defining, negotiating, and closing business
  • relationship
  • Identified trendsetting ideas by researching industry and related events, publications, and
  • announcements
  • Located potential business deals by maintaining relations with partner companies
  • Closed new business deals by coordinating requirements; developing and negotiating .
  • contracts; integrating contract requirements with business operations

Kotak mahindra bank

Relationship Manager

Nov 2010Apr 2012 · 1 yr 5 mos · Mumbai Area, India

  • Generated sales through ~250 existing clients; sourced more than 100 new clients
  • Increased the branch’s assets under management by 30% within a span of four months
  • Added USD 1.2 Million to the assets under management through the sales of financial products

Centrum wealth management fch ltd.

Relationship Manager

Sep 2009Nov 2010 · 1 yr 2 mos · Mumbai Area, India

  • Sourced 50 new clients and handled assets under management of $0.8 million.
  • Trained teams on products & procedures and targeting the right audience.
  • Identified the latent needs of clients and worked with the product improvement team to design specific products.

Serco

Senior Customer Service Executive

Nov 2006Nov 2007 · 1 yr · Mumbai Area, India

  • Promoted within 2 months based on ratings and sales performance.
  • Handled teams of 15 and met sales targets set by management for the teams on a monthly basis.
  • Got the average handling time of the strategic business unit down by 17%, this in turn
  • helped the company to increase the bottom line by 25% and the same process was implemented
  • in the UK unit.

Icici onesource

Customer Service Representative/ Mentor

Apr 2004Apr 2005 · 1 yr · Mumbai Area, India

  • Conducted complete on job process trainings for new entrants.
  • Was awarded with a Fighting Fit award – for high level of commitment towards work.

Education

SP Jain School of Global Management, Dubai,Singapore and Australia

Global Master of Business Administration (MBA) in Marketing — International Marketing Management

Jan 2013Jan 2014

Rishi Dayaram National College of Arts and Commerce & W. A. Science College

Bachelor's of Commerce — Commerce

Jan 2001Jan 2004

The Bombay Cambridge School

Jan 1994Jan 2000

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