Dec 2024 – Jun 2025 · 6 mos

• Travelling South America

Sep 2022 – Dec 2024 · 2 yrs 3 mos

• Worked my way up starting as an ESMB Account Executive in Dublin covering companies in The Netherlands and I moved into a more strategic AE role in Vancouver covering high growth mid-market businesses across Western Canada.
• I worked cross functionally partnering with Customer Success, Enablement, Renewal teams, Solution Engineers, Leadership and Sales Development.
• During my time as an AE I was actively sourcing new logo customers as well as upselling/cross-selling/renewing current customers. I consistently hit or overachieved on targets throughout my time.
• FY23 108%
• FY24 111%
• FY25 100%

May 2021 – Aug 2022 · 1 yr 3 mos

• Senior Enterprise Account Strategist & team lead for Healthcare and life science companies in the UK. Working with pharma, medical device and provider companies in the U.K. helping them with any digital initiatives and projects.
• My role was to engage with and expand into new departments of customer accounts. Discover and identify new projects and initiatives and align with internal and external stakeholders. I engaged and collaborated with Customer Success teams, solution engineers and Salesforce partners. I have hosted a number of round table and Lunch & Learn events with customers and prospects.
• Alongside my role in business development I also helped to onboard & train individual team members and held training sessions with external hires to help onboard them during their ramp period.

Jul 2020 – Apr 2021 · 9 mos

• Sales Development Representative for the UK & Ireland.
• July 2020 - Jan 2021: Inbound SDR (ESB & SMB)
• Identify and create new qualified sales opportunities from inbound leads for ESB and SMB companies
• Achieve monthly quota of qualified opportunities
• Engage with customers via telephone & email to analyse their needs
• Profile the account and overcome prospect objections to generate quality opportunities for AE's
• Collaborate with Marketing and sales on lead quality and conversion
• Conduct business dealings in a professional, proactive manner
• "Multi-channel" follow-up - help uncover new deals and nurture existing opportunities
• Maintain active communication with leads by sending monthly targeted materials
• Feb - May 2021: Outbound SDR for Hi-tech, Healthcare and Life sciences in U.K. (SMB)
• Identify and create new qualified sales opportunities from SMB outbound leads only in the Hi-Tech, Manufacturing, Healthcare & Life Sciences industries.
• Aligned to an industry and team of account executives to work solely doing outbound sales
• Achieve a monthly quota of outbound opportunities

Aug 2019 – Apr 2020 · 8 mos

Nov 2017 – Aug 2019 · 1 yr 9 mos · Dublin, Ireland

• Sales and Marketing Executive (Diabetes, Cardiology, Women’s Health and Vaccines)
• 25% customer facing, 75% office based
• Responsibilities:
• (Office)
• Ownership of the Women’s Health contraceptive brands from a sales & marketing perspective
• Regular email and phone communication with GPs and Nurses regarding products
• Book and develop advertisements in print and digital format for BU products
• Implemented a social media campaign around women’s health awareness, specifically contraception, to both healthcare professionals and the general public
• Responsible for the running of the administrative and compliance requirements of the business unit/brands
• Provide marketing support for the portfolio of brands within the unit
• Supporting brand managers on the launch of new products
• Provide assistance and support to sales managers and sales teams (10+ people)
• Manage various budgets and process product and unit expenses on SAP
• Ensure all promotional materials going through approval on Veeva PromoMats (previously Zinc)
• Engage in Market Research projects across brands
• Look after the diversified brand portfolio: DHPC Mailings, product order support, customer support and promotional materials
• A member and organiser of the “Live It” group promoting health and well being to all staff
• (Field)
• Face to face meetings with customers across Ireland
• Holding regular training workshops & demos for GP’s and Nurses
• Attend and Sponsor meetings relative to the unit brands
• Development:
• Managing the women’s health portfolio in the field (country wide) to include face to face meetings, GP training & hospital workshops
• Achievements:
• Successfully launched 2 new products
• MRII exam - March 2019
• Certificate in Digital Marketing with the Digital Marketing Institute (DMI) - Dec 2018
• 1+ years field experience on top of current role
• Launch of the MSD Live it programme

Sep 2016 – Nov 2017 · 1 yr 2 mos · County Dublin, Ireland

• Sales & Marketing Executive (Respiratory, Cardiology & Neurology)
• Assisting in the creation, implementation, coordination and administration for the above Business Franchises. Reporting to the Business Franchise Head, Product Managers and Sales managers.
• Responsibilities:
• Assisting with the development, localization and sourcing of promotional print materials
• Coordinate the efficient planning and execution of local, national and international meetings & events on both small and large scale
• Customer facing at the above events representing a range of products
• Providing general administration and executive support to the Business Franchise Head, Brand Managers, Sales Teams and Medical Teams
• Supporting product managers in the development of key projects and programmes e.g. disease awareness programmes
• Acting as an office liaison to the sales managers and sales teams; promotional print materials, coordinating meetings and tracking of training materials.
• Working on digital projects across the company such as website creation and maintenance
• Update and maintain novartis.ie website
• Proficient with Microsoft Office, Adobe Illustrator, Zinc MAPs, SAP

Sep 2015 – Jun 2016 · 9 mos · Dundrum Town Centre

• 100% One-On-One Customer service, replenishment of stock, organising stock-room, cash-point and electronic - card sale, achieving personal sales targets during every shift, winning incentives for staff to beat the daily targets. Concession daily, weekly and monthly targets also in place with staff incentives. Assisting with daily, weekly and monthly figures for the business. Running of the Instagram account. Other duties included answering phones, dealing with customer queries and communication with other staff in House of Fraser.

Feb 2015 – Jul 2015 · 5 mos · Sandyford Industrial Estate

• Reporting to brand managers and business unit managers across the Pharma and Consumer divisions. My role was to assist the product managers, sales team and business unit manager throughout the internship ensuring business plans were implemented and coordinated consistently.
• Responsibilities
• Supporting product managers with ongoing projects
• Assisting in social media, digital marketing and website design
• Updating promotional materials for numerous products
• Preparing marketing materials, invitations and contracts for national and international meetings, payments for companies, clients and guest speakers, and assisting the public affairs team with clinical papers and newspaper adverts.
• Administration – working closely with computer software such as Microsoft office and various design software to prepare mind-maps, business plans, strategy documents
• Updated various Bayer SOP’s with regards to the EFPIA/IPHA guidelines
• Achievements:
• Returned to Bayer to report to the Communications & Public Affairs and Women’s Health team to complete my final year research project over 4 months in 2016. My project was concerning the perception and awareness of Long-Acting Reversible Contraception in Ireland among millennial women.
• Enhanced my computer skills with regards to excel, PowerPoint, design software and social media
• Developed an in-depth knowledge of the Pharma and Consumer industry with regards to regulations and guidelines
• Supported sales representatives from Pharma and Consumer divisions on numerous occasions throughout the 6 months gaining invaluable experience from senior representative

Aug 2012 – Dec 2014 · 2 yrs 4 mos

• 100% One-On-One Customer service, replenishment of stock, organising stock-room, cash-point and electronic - card sale, achieving personal sales targets during every shift, winning incentives for staff to beat the daily targets. Other duties included answering phones, dealing with customer queries and communication with other staff in the company.

Mar 2010 – Oct 2011 · 1 yr 7 mos · Ballinteer, Dublin 16

• 100% Customer service, ordering and sorting deliveries, interpreting and gathering prescriptions, tills-cash point and electronic card sales.